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Goodwill sales call - Dean
Andrei's call and service excellent. You need more people like him. Informative polite and charming person. Love to deal with this man. Great keep it up.
Great and friendly salesteam - Janos
I just picked up my used vehicle .Tarik was my salessperon who was very helpful in order to make a deal..I would highly recommend Tarik for any future buyers.
Excellent Service at Brasso Nissan - Satisfied Customer
Rod Stein provided excellent service. He answered all of the questions we had regarding the Nissan Rogue. His assistance and no pressure approach made the purchase of the car much more enjoyable. Our deal went through quickly and smoothly. Everyone at the dealership was friendly and helpful. This is the second vehicle we have bought from this dealership and we would come back again.
Marvelous staffs - Lhei_believer
I went to their shop to ask if I can purchase a car despite of my credit score status. Honestly, I was so skeptical before I went there, however after the conversation that I had with Andy Miller I left the shop with so much happiness. He and Kim made my dream possible. I am so grateful of the hard work they have done to help me and to live the dream. I was so amazed with their service and most of all I am so thankful and astonished by the way they accommodate people. Their patience is exceptional and you will feel the genuineness of their willingness to assist you. I left their shop driving the car I have ever wanted without spending huge amount of money because of the greatest deal they offered.
Charges doc fees over and above the advertised price - Carl
While illegal, this dealership wanted to charge me $479 for documentation fees over and above the advertised $12,800 that was advertised for the used vehicle I was interested in. This violates current legislation in Alberta. For some reason they don’t think the rules apply to them. I mentioned to the sales guy that I thought the advertised price had to include all fees but he lied and said that only applied to new vehicles.
Just google Royal Oak Nissan and W5. This dealership was part of a sting in 2017 where their shifty practices were exposed.
If you need a Nissan you might have to use them but beware of their dishonest practices.
Excellent dealership!! - Marion & Owen
We recently bought the 2019 special edition rogue..Gustavo was our sales agent, he was amazing! Jason, the GSM, exceeded our expectations! Very professional, best people to deal with! This is our 2nd purchase from this dealership and we highly recommend them! - Marion & Owen
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