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Ahmed and Miguel treated me like family, I felt... - kblyth013
Ahmed and Miguel treated me like family, I felt comfortable the entire process and Ahmed respected that I wasn’t in a rush to buy. We went through the process, and I couldn’t be happier with my 2019 Jetta.
If I could give it 0 stars, I would...I could write a lot... - Aubin
If I could give it 0 stars, I would...I could write a lot more, but here is the info in a nutshell...
Bought a Jetta for our son in February 2020. End of April 2020 we are having several problems with this vehicle. There was supposedly a full inspection done on it, but I begin to wonder the validity of that inspection. We had hoped that buying at a dealership instead of privately would give us the peace of mind that we were getting a quality vehicle for our son that would last him 6-8 years with minimal issues. At this point, I see no value in buying through a dealership (especially Saskatoon VW) vs a private sale...and probably better off with a private sale because it would be cheaper (no commissions to worry about). We have made probably about 10-12 private deals on the past with NO issues! This is the first issue with a vehicle purchase that we have ever had.
how can something that was checked over so well get into so many repairs all of a sudden? My son babies his car and drives very carefully. He drives it to work and back. And 1 trip to Regina from Moose Jaw.
Also, we were promised by Aiden (salesperson) and a manager (whose name I do not remember) that Saskatoon VW would be there for my son at any point when he had questions or needed help. We are not asking for a freebie but an explanation of how a car can go from great to xxxx in 3 months after a full inspection came out great! I question the inspection or was it that we were suckers to trust Saskatoon VW??
I feel cheated and robbed!!
I am not the only one...sure tell me you have lots of happy customers!! But it’s the ones who have got xxxx vehicles from you that need to be heard!! But you just turn us away with the comment of ‘things can even happen to new vehicles’. Read the reviews, I am not the only one this has happened to! So basically I was playing Russian roulette when we bought this vehicle from you? Gee, thanks for the purchase confidence!!
Shame on you, Saskatoon VW!!
charged for oil change that didn't get done - northernmom
I brought my car in for an oil change and knew what my oil looked like before coming in. They were supposed to do a 35,000km service at the same time. When I got home, I checked my oil. It looked the same - slightly dirty. I went back and told them they must have forgotten to do it. The service guy brought me some clean oil on a paper towel and said this is what your oil looks like. As if I didn't check it like 5 times already. I knew exactly what my oil looked like and it definitely wasn't that clean. Then to beat all. I was filling up a week later and when asked if I want my oil checked I said "sure" The guy checks it and says "It's a little dirty. You should get it changed." Next oil change I had to take it back there because Canadian Tire said they use a special oil there that I need for my car. My husband took it in. They charged me for 6 litres instead of 5. He asked why it cost so much and they said "Oops, sorry." They gave him the extra quart that he paid for. Guess what? My oil is slightly cleaner, but still really dirty. I have no idea what they really did.