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VERY TIMELY AND FRIENDLY EXPERIENCE. - l.longmore
I felt very comfortable in the assessment and follow-up on the work that was done on my car. The work was timely and the staff are very friendly.
Chevy recall and oil change - Ty penny chevy owner
Very friendly staff and helpful . Made my waiting time as comfortable as possible and walked me through all available possibilities of what needed to be done in order to keep my vehicle running as well as it could! Very pleased with this service.
I’m disgusted with this place! The service started out... - Unsatisfied customer
I’m disgusted with this place! The service started out amazing and went down hill from there. I was within my warranty limits, NO WARRANTY! I was promised I would be helped, I was NOT! I was told I would get a call back not only did that call back not come but she blamed someone else, no apology. My bill was 4014$. Not only will i never go back I would suggest if you buy a vehicle here to save your money on the “extended warranty”! You will pay out of pocket anyways. Thanks for the expensive lesson. After having my vehicle for over 2 weeks they couldn’t even find time to give it I quick clean. But they were able to leave an empty air freshener can on my floor.
Dealt with Victoria Russell near 2 years ago. Still have... - Monty
Dealt with Victoria Russell near 2 years ago. Still have the truck I purchased from her. To date not an issue. I travelled from Portage la Prarie, MB and she kept the communication lines open the entire time. Without a doubt a super positive experience and glad I ended up with a non pushy straight shooting sales representative like her. Should I need another vehicle, I'd likely be heading her direction again. Monty
Rebecca in the service department has given me excellent... - Patlh1686$
Rebecca in the service department has given me excellent customer service. She is always very friendly and accommodating. Makes sure I always have shuttle service.
In the past, I’ve had very good service here. My last... - KS
In the past, I’ve had very good service here. My last visit not so much.
Prior to my visit, me and my partner were “guaranteed” pricing from Dallas (sales - can’t recall his last name) to trade in our vehicle for a new one. When we arrived at the dealership, our “guarantee” flew out the window and he couldn’t deliver on his pricing guarantee. When we inquired about it, he shrugged and changed the subject. Also note, he wasn’t completely honest with his pricing (he showed us the vehicle pricing without the amount owing on our current vehicle) which was a substantial amount of money.
Me and my partner then asked about a different and more cost friendly vehicle, Dallas just told us “no we wouldn’t be approved” and continued to push a more expensive vehicle on us. At the end of the meeting we informed him we will need a day or two to think about this purchase. Dallas never did call us back.
Overall, Dallas was a friendly guy, but he wasn’t very professional as he only wanted to sell us an expensive vehicle and wouldn’t try assist us with a more cost friendly vehicle. Dallas even appeared to lose interest in us towards the end of our meeting as he stopped talking to us and kept staring at his phone before we departed.
Sales department is awesome. Service does not contact you... - Trailboss guy
Sales department is awesome. Service does not contact you with updates or let you know what's going on and takes many calls to get a hold of. And the communication between departments is frustrating. I would buy there but don't think i will be getting anymore service work done there.
Amazing Service - Friendly staff! - mom123
I wouldn't take my vehicle anywhere else! I find the staff very helpful, friendly and trustworthy! I love the fact that they will work on any makes or models. Thanks for being so awesome Barbers!
Extremely Dissapointed - lindsay.b.strutt
We brought our 2007 Gmc Truck to Mainline we were wanting it checked over as it had a rough idle. They diagnosed a mechanical problem which because of the trucks worth it was not worth us fixing. We told them to leave it as is.We picked up the truck Sept 16,2016. When we went to start it it started very rough but because it was after hours we brought it home anyways. But after we brought the truck home and went to start it up it would not start. We live an hour away from the dealership and ended up transporting it there at our earliest on Friday Oct 21/16. We have never had a problem starting our vehicle ever until after it had been at the service dept. We now are being told it will cost $800 for a sensor. And apparently they tell us it is just a coincidence that the sensor went between the service bay door and the parking lot. After speaking to the service manager and shop foreman we are being told there is nothing they can do. They can definitely can fix it at our cost ( what a great make work project) It is very disappointing to have had a vehicle that we could always start and use to now have one that we can no longer start and use and have to tow it home. And because of the horrible service we received here we took our business elsewhere for our most recent purchase at Tisdales.
Service Department - Not for me
I took my vehicle in for PCM issues. They wouldn't even attempt to repair & were very combative. Service department manager is both arrogant & incompetent. I will not be returning to this dealership. They are the worst service department I have ever dealt with. I would rather take my truck to a Canadian Tire - that says a lot.
service - mj
they take way to long to do a simple compter upgrade,,,,,2 times I have been there for a simple fix that has taken them the whole day to do. plus they way overbook themselves,,maybe why a simple thing takes the entire day to do!!!!!