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VERY TIMELY AND FRIENDLY EXPERIENCE. - l.longmore
I felt very comfortable in the assessment and follow-up on the work that was done on my car. The work was timely and the staff are very friendly.
My experience with the Service Department was excellent.... - Bob Dolha
My experience with the Service Department was excellent. Aaron is friendly and professional and the job was done in a timely manner.
Tom walker the best sales rep very accommodating and... - Ric2bahamas
Tom walker the best sales rep very accommodating and helpful just bought a 2019 tiguan Volkswagen gf very happy with it thanks tom i will come back to send more possible costumers for you
I’m disgusted with this place! The service started out... - Unsatisfied customer
I’m disgusted with this place! The service started out amazing and went down hill from there. I was within my warranty limits, NO WARRANTY! I was promised I would be helped, I was NOT! I was told I would get a call back not only did that call back not come but she blamed someone else, no apology. My bill was 4014$. Not only will i never go back I would suggest if you buy a vehicle here to save your money on the “extended warranty”! You will pay out of pocket anyways. Thanks for the expensive lesson. After having my vehicle for over 2 weeks they couldn’t even find time to give it I quick clean. But they were able to leave an empty air freshener can on my floor.
I visited this dealership today for extended warranty... - nyestek
I visited this dealership today for extended warranty service on my 2011 Chevrolet Impala. I made the appointment just yesterday. My problem was some common error messsages that just recently appeared on the dash instrument display as well as the check engine symbol. For the record the messages were"reduced engine power", and "service the stabiltrac", as well as "service the traction control", and the check engine symbol. I had previously phoned GM customer service ( 1-800-263-3777) and told them my problem. GM Customer Service was very understanding and informed me that my warranty was extended to 10 years and there would be no charge for the repair of this problem. Sherwood Chev repaired my problem by replacing the accelerator pedal assembly. Sherwood Chev also paid for my ride home, and later a ride back to the dealership to pick up my repaired vehicle,( very much appreciated). My repair bill for the total job was $0.00, they did not even charge for doing the diagnostic test. GM customer service said I may have to pay for the diagnostic. Needless to say I am very happy with the service I received today at Sherwood Chev, and would highly recommend taking your vehicle to this GM dealership.
took my truck here 2 years ago,got it back after being... - big dawg
took my truck here 2 years ago,got it back after being worked on with a broken door handle,broken oil dip stick tube,scratched and dented grill,a headlight that has leaked ever since they worked on it,left a bottle of power steering fluid under the hood uncaped that leaked all over and made a mess which eventually wrecked my fog light even scratched up my tail lights.Went in to fix a oil pan leak ,came out wrecked.if anything happens to your vehicle they lie and say it didnt happen here.-0 rating worst service ever thanks alot Tim green when ya go there an talk to them they lie to you an threaten you. you have the nerves an send me a email asking me if im gonna come back to you,i cant see that ever happening.!!!!!!!!!!you guys suck !
Amazing Service - Friendly staff! - mom123
I wouldn't take my vehicle anywhere else! I find the staff very helpful, friendly and trustworthy! I love the fact that they will work on any makes or models. Thanks for being so awesome Barbers!
Dealt with Victoria Russell near 2 years ago. Still have... - Monty
Dealt with Victoria Russell near 2 years ago. Still have the truck I purchased from her. To date not an issue. I travelled from Portage la Prarie, MB and she kept the communication lines open the entire time. Without a doubt a super positive experience and glad I ended up with a non pushy straight shooting sales representative like her. Should I need another vehicle, I'd likely be heading her direction again. Monty
Extremely Dissapointed - lindsay.b.strutt
We brought our 2007 Gmc Truck to Mainline we were wanting it checked over as it had a rough idle. They diagnosed a mechanical problem which because of the trucks worth it was not worth us fixing. We told them to leave it as is.We picked up the truck Sept 16,2016. When we went to start it it started very rough but because it was after hours we brought it home anyways. But after we brought the truck home and went to start it up it would not start. We live an hour away from the dealership and ended up transporting it there at our earliest on Friday Oct 21/16. We have never had a problem starting our vehicle ever until after it had been at the service dept. We now are being told it will cost $800 for a sensor. And apparently they tell us it is just a coincidence that the sensor went between the service bay door and the parking lot. After speaking to the service manager and shop foreman we are being told there is nothing they can do. They can definitely can fix it at our cost ( what a great make work project) It is very disappointing to have had a vehicle that we could always start and use to now have one that we can no longer start and use and have to tow it home. And because of the horrible service we received here we took our business elsewhere for our most recent purchase at Tisdales.
Service Department - Not for me
I took my vehicle in for PCM issues. They wouldn't even attempt to repair & were very combative. Service department manager is both arrogant & incompetent. I will not be returning to this dealership. They are the worst service department I have ever dealt with. I would rather take my truck to a Canadian Tire - that says a lot.