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Great First Car Buying Experience and Excellent Service - brittanymaria423
I came to Kia knowing that I wanted a Soul. Dan showed me the car, explained all the options and took me on a test drive. He was friendly and knowledgeable and I appreciated that he was not a high pressure salesperson. Setting up financing was a smooth and straightforward process. I am very happy with my new Soul and absolutely love the car! Thank you to Dan for helping me find my dream vehicle and for making my first car buying experience a good one.
Top Reviewed Specialists At This Dealership
Good Car Buying Experience - Ruttanman
Alex (salesperson) and Mike (financial manager) were both professional throughout the whole sales process. They took care of every detail and were very professional the whole time and we never felt pressured about anything. Although we bought a pre-owned vehicle and not even a Kia they treated us very well.
Con artist - False Advertising - Tim
Went online, very interested in the NIRO, went for a test drive. Salesmen told me it had 600 km range. I watched the battery charge go down almost after the the odometer. Salesmen told me something was wrong with the way the car was calculating because it had no history. I pressed him and told him I want to see the 600 in writing. Got back to dealership and he printed out brochure so I could see that. It wasn’t in the brochure, he came back a while later and told me that the range was on.y 41 km lol....wow. The we talked about trade in....I was online and went through the trade in calculator. Got an email showing me a very satisfactory trade in value, right in line with retail, maybe a little lower.
They came back and with a trade in offer 8 k lower then what there website claimed. When I showed them the email showing the reasonable trade in value they told me that it was a retail number, even though it clearly says trade in value.
Overall misleading claims on vehicle that were only clarified once I pressed them for proof and click bait deceiving that they would offer a reasonable trade in value per what there website says.
The place reminded me of a used car dealership, and not a good one