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Super service, very satisfied. It’s the first time we... - veroniquejodoin
Super service, very satisfied. It’s the first time we deal with Gravel Auto and our sales rep Jad was amazing. We recommend going to see him for all your car needs. We are definitely going to see for our future purchases.
Ordered Escalade since 18 months took deposit never... - echinadirect
Ordered Escalade since 18 months took deposit never delivered now I find out that they will lose Cadillac because they are exporting trucks instead of delivering trucks to actual customers
He provides everything with a very human being. I am very... - sa3eed-200Hassan
He provides everything with a very human being. I am very happy to know him. A cooperative team. Thank you all, especially to you, my dear brother.
Arnold is a very professional, knowledgeable and helpful in extended the cost savings & excellent service bought. He has the passion and thoughtfulness and treated us as his family.
Service client - Joe joe
Bonne service clientele. Et apres service egalement. !merci. Et tree bien recu par le department des credit Merci Louisa. Je recommende ce conseaionnaore a tout mes Amis
Never ever buy a used car from their lot - sterty
I bought a used Mercedes from this dealership and got some of the worst service I have ever received. I was talked to like I was the most naive person on the planet. They used an outside source to repair the car as a result of the inspection. The work performed was substandard. But to get the dealership to offer support or even some direction, was negligible. No returned calls from either the useless sales rep nor the management. Still have issues that continue to worsen.
Stay away from this dealership !!
attention ce sont des voleurs!!! - anis
Attention, ne faites pas affaire avec eux, ce sont des voleurs!!!
Surtout ne pas déposer votre dépôt car si vous décidez de ne plus acheter chez eux, ils vont vouloir garder votre dépôt malgré tout
Service - Client007
Le service laisse à désirer, lors de la vente et de la signature du contrat le vendeur et le directeur omettait de dire beaucoup de choses ce qui cause des surprises souvent mauvaises . Et le service après ventes, difficile d’avoir des reponses et resultats rapidement .
I brought my chev Uplander in to have the driver's... - lizanne1
I brought my chev Uplander in to have the driver's side mirror fixed. The first of the five visit was to have the damage accessed. They determined that all that was needed was a new mirror. Visit two, they put a new mirror cost 190$ . 1 hour after leaving found the new mirror shaking and loose. Visit three, told that they needed to change the whole mirror and motor, which would cost me 400 extra. I told them I wouldn't pay a second time for something they should have done properly. They agreed not to charge for the right part and i would pay the workmanship. Cost 90$. Visit four, they replace the mirror/ motor with a used scratched, barely functional mirror assembly. Argued with the manager about using used parts without ever having been consulted. Manager was very defensive, argumentative and outright bullish. I had to tell him 3 times to stop interrupting me and to listen. His solution because I wouldn't let him off the hook for charging me the price of a new mirror an putting a used one was to re-instale my broken mirror, give me my money and make leave. I refused and reinterrated that they started the job and they where expected to finish it properly. With new parts! Visit five, new part installed. Asked again if it was legal to charge a client for a new automotive part and instal a used one without advising the client. Still no answer. As I was leaving an other client was arguing because they had put a used part on his vehicle without adving him.....
perfect service - Farid Chawki
Perfect service, If you're looking for a new or used Chevrolet, Cadillac, Buick or GMC, Thibault Chevrolet is the perfect place to buy! excellent service, best price ever. Thanks Christian