PLEASE BE CAREFUL, NOT HONEST DEALERSHIP!!
I was looking for a reliable car for my cousin who lives in Ontario. I saw a used car ad on the Gravel Dealership official website indicated that the car had been inspected by a certified technician.
After a short test drive, I purchased the car at full asking price and I paid it by a credit card. However, I told the salesperson that the car Link has a problem and the manager indicated in the contract to fix the issue.
After two weeks, my cousin went to pick up the car and asked a sales manager that “is the car safe to drive” and the used car manager told him to take his money back and the car is not for sale!!!!
My cousin did not have a choice and called the police. Then the general manager decides to sell the car but indicated in his contract the car sold AS IS for the Part!!!
How is possible a big dealership like Gravel advertises the car on their website as a certified car then after-sale claim the car sold AS IS for the Part.
Moreover, my cousin took the car for a safety check to Midas Auto Shop required by the Ontario Government. However, he was told that the front rotors do not pass the safety and need to replace ASAP.
Moreover, the dealer delivered the car with very poor quality in rear tires, in which the tires were 3 out of 32.
I tried to contact the general manager Mr. Louis-Philippe to inform him about all the issues, however, he surprisingly told me that the used car in our dealership sales AS-IS and we are not responsible for any repair.
When I asked him, if you are selling the car AS-IS, why you don’t indicate in the advertisement on your website or KIJIJI, he told me that bring back the car!!!!!
So please read my review before you make any decision to buy a car or make sure the car has been inspected by your mechanic.