474 Ontario Used Car Dealers

Not impressed - Channy

I bought a vehicle from them I am very disappointed they delivered my vehicle without having my vehicle detailed also breaks where not done on time of date of delivery and they refused to fix sensor problem because it was not part of the safety it was a problem with the vehicle before and they said cause I got the car at there sale price they don’t feel they need to do anymore I’m extremely upset and I feel because I am a female they took advantage of me

Unnecessary Repairs - unneededrepairvictim

I brought my vehicle in for a safety certification. I was surprised to hear that new brake pads were required, given that they had been replaced three months earlier at another service center. I told them that I would forego the repairs and that I would take the vehicle back to where the pads had been previously replaced. When I did, the owner put my vehicle on the hoist, took the wheels off and called me in to show me that the pads were virtually like new. I called Schmidt and Shaw and told them what I was seeing. After a few minutes on hold, I was told that the contact of the pad on the wheel drum did not meet industry standards. I asked what that standard was and was put back on hold for several minutes. Finally, I was told that the minimum contact was 75%, a figure the manager didn't know, but had to find out. With my car still on the hoist, it was clear that the contact was very close to 100%. When I told the manager that he said he would be happy to take it for a test drive with me. I went back to Schmidt and Shaw, where the manager took the vehicle out with me. At one point, he said he felt a vibration as he was braking hard while travelling at 90km/hr. (no kidding ! ) When we got back to Schmidt and Shaw, he said that because of the vibration and the fact that they always worked to exceed industry standards, he stood firm on the repairs required. He did, however, offer to "work with me" on the price of repairs. I paid the fee for the safety inspection and left. The car was certified three hours later at another location with no repairs required. It was clear to me that the recommended repairs were baseless and only there to generate cost. I wonder if this is an ongoing business practice at Schmidt and Shaw.

Owned and run by con artist - chuck.finnley

The owner and salesman of Seaway would do or so anything to get you into a car, but does the absolute bare minimum checking to make sure the car is even worth taking off the lot. Was told my vehicle was inspected thoroughly before purchase; check engine light was on within a day or two. Engine only got worse from there. Brought it back in for servicing within a week and was told the problem had been resolved, only to have the problem come back usually by the next day. After the third or fourth time of bringing it in for the same problem I'm told it's no longer under warranty, and that I'm responsible for it financially now. Seaway does NOT sell reliable vehicles and they will take any measure they can to squeeze a buck without putting in the effort.

The best used car dealer around! - Donna

I would recommend Shadow Auto to anyone looking for a vehicle, the service is fantastic and they go over and beyond to satisfy the customer! They are now located on Niagara Street in Welland. I would definitely buy more cars from Shadow Auto. The owners and staff are amazing! They are simply the best!!!

A very satisfying purchase experience for my dream car! - Elissssse

Paul and his team at Shift are enthusiasts first and foremost. It was apparent after walking in the door and immediately falling into a discussion about the passion behind Lotus cars and never once during my visit being pressured to move forward with a purchase. I was looking for an Elise and they had the best selection in the country by far. While I knew the car from all my research online, I had never experienced one in person and Paul was more than happy to walk me around the car to point out it's intricacies and explain and describe things that if I had not been informed about, I would have never known and possibly struggled with. One example is the method of getting in and out of the car. I would probably look like a struggling fool to this day if he had not demonstrated the technique for gracefully slipping in and out of this very unique automobile. While it was a few weeks before I actually decided to purchase, I never once was pushed to make the sale or handed any pressure tactics, I was the one who reached out to make the purchase and even still Paul gave me a great deal on a 2007 Elise. The car has been flawless since I purchased it almost a year ago, and it gives me a thrill and plants an ear to ear grin on my face each time I get behind the wheel. I would highly recommend Paul at Shift Motors if you are looking for a Lotus Elise as he knows the brand inside out and seems to keep a well rounded inventory of the cars.

Integrity and Honesty like no where else! - Neveragain

You will NEVER find a better Dealership for purchase or service ANYWHERE on the Planet! Fantastic staff , knowledgeable and will go to the ends of the earth to make sure you are satisfied... why buy anywhere else?! No I’m not a relative!

Friendly staff providing Great service - SUN1111

The Auto Barn was a fun and exiting place to buy a vehicle and would recommend them to anyone. The staff including Michael Sharpe AKA The Cowboy will treat you like family and make your experience fun and enjoyable.

xxxxty xxxxty xxxxty seriously xxxxty customer service - Paparulez

xxxxty xxxxty xxxxty seriously xxxxty customer service I’ve never been treated so poorly before in my life

Very unfriendly - consumer

The owner is apparently the only sales guy. After calling ahead during his regular business hours, he was not there when we arrived. When he finally got back he was grumpy and didn't even want to talk about the vehicle we were interested in even though we told him we were paying cash. There is a reason used car dealerships sales people are called DEALERS. This guy isn't one.