1,567 Ontario Jensen/lib/zlib/constants Service Centres

The Airport Mazda Service Dept installed a new Mazda OEM - henry ohab

The Airport Mazda Service Dept installed a new Mazda OEM battery on my 2017 CX-5 last November. Now, 6 months later, the battery dies and cannot even be jump started, so had to towed to another Mazda dealership. There, I showed them my invoice/ report of Airport Mazda having replaced the battery. They contacted Airport Mazda, who refused to stand behind their Warranty, asserting that "certain tests" were not done (BY THEM) upon installing the new battery, therefore they cannot consider it as under Warranty! As a result, since I need to get my CX-5 back on the road, I had to fully pay for the new battery (at the other dealership where I had it towed). Do NOT use Airport Mazda for service on your vehicle, as this is how they treat customers under their "warranty" policy! As for Mazda, this is my first time owning a Mazda, but never again, given the policies of their Airport Mazda dealership.

100 percent satisfied! - Diane. Sainsbury

100 percent satisfied!! Dale Clark is a great service advisor My first Nissan purchase and love my vehicle. Would recommend Nissan to anyone looking for a new vehicle.

Took my 2018 cx-5 in for service and 2 days later the... - Clark

Took my 2018 cx-5 in for service and 2 days later the engine blows. Repeatedly they refused to provide the diagnostic report, which they have to provide by law. They claim the engine issue is due to a defective part. I'm very sceptical and would not return to Ajax Mazda for service if they were the last shop left on earth.

Sean in the parts department was awesome. - Tls979

Sean in the parts department was awesome. Very friendly and gave me a play by play on how to change the battery in my key fob. Top notch employee. Thank you!

Backyard mechanic - Clay

In my opinion u might as well have a xxxxxx or a grade nine auto shop work on your truck. Complain about truck missing after I bought it they said it was fine then 5000 after warranty was over the transmission went Darren said I never complained about it must have slipped his memory. Then after it was fixed got it home n there was oil everywhere they did not even tighten the xxxxty hose clamps they put on after taking off the factory high pressure ones. It was not a great day at algoma Chrysler

Regarding rattle issues on my 2022 GTI, Christian and the - Fastfoils

Regarding rattle issues on my 2022 GTI, Christian and the service department were fantastic at correcting the issues and provided me with a loaner as well as email updates regarding the status of the repair. Highly recommend Alliston VW.

I bought a new Nissan Qashqai in 2020 from them (lease - Dan S

I bought a new Nissan Qashqai in 2020 from them (lease with 200km) and I noticed the AC was a bit weak but not bothering to investigate since still doing the job. This summer (2023) the AC became so weak making me sweat at max AC. Brought the car to the dealer, they said need to order parts (condenser and pipe) and meantime they added some freon to make me go till parts come in (BUT NOT signing this in the work papers). After a few delays 'till September (all summer with better AC but still weak) they got me in with parts available BUT THEY SAID the regular freon R1234YF is contaminated with R152A. I didn't add elsewhere this freon or other freon ever - so it's my word against theirs. SO I SAID you either added before I bought the car knowingly the AC issues and added freon sealant OR added at this summer visit. Forced me to go elsewhere to remove it (money, time and stress spent) so they finally solved it without additional charge. BESIDES, Customer Service said it's my fault!!! WHAT CAN I SAY ? the customer is never right! I HOPE GOD WILL MAKE JUSTICE on this!!! Maybe recording any call and gathering all the paper would have helped... VERY VERY DISAPPOINTED! NEVER GO THERE and maybe never buy a Nissan!

I was at the dealership March 14th, 2024 and could not be - Rosy

I was at the dealership March 14th, 2024 and could not be happier with the service I received in the Parts Department. The Manager, Firas, and the gentlemen at the front desk (Collins and Jan) were very engaging. I received excellent service from Jan, who was so helpful and professional. THANK YOU.

Had an-eye-opening experience at Ancaster Toyota again: - Steelhead

Had an-eye-opening experience at Ancaster Toyota again: Today I went in the have them look at the powered lift-gate back-door of my RAV4 (bought at this dealership). I told them exactly what the problem is and asked them for a quote for the repair. The answer at the service desk was: You need to sign for a $140,00 diagnostic service-charge before we touch your car (means if i don't book the repair I have them to pay $140,--. Needless to say, that I did not do that (I bought 3 new cars and a good used one at this place). Second time I did not get help (first time I needed a battery on the spot (They wanted to give me an appointment in 1 week. Never again Ancaster Toyota!!!