My husband and I have been loyal GM customers since - ckwt
My husband and I have been loyal GM customers since 1970. After more than 40 years at the same dealership, we moved to Barrie and chose to become customers of Georgian Chevrolet Buick GMC.
Itās been a good choice from Day1. I consistently experience competence, care and courtesy from every staff member in all departments.
Everyoneās experience is different. Sometimes things arenāt exactly as we would like.
Sometimes our expectations are unachievable.
Sometimes errors happen, and sometimes people do their very best.
My recent experience at Georgian Chevrolet Buick GMC demonstrates people doing their best.
No matter how well we plan, ālife can often alter our plansā.
On July 15, 2022, a vehicle collision altered my plans- for that weekend, and the five months to follow.
My vehicle was towed from St. Thomas, ON to Georgian Chevrolet Buick GMC.
On Monday, July 18, Laura was āon itā. Damages were being assessed and parts were ordered. No one could have anticipated that āsupply chain issuesā would delay completion of the work until Dec.20.
Itās been said that, āHow you handle a crisis is a test of your character.ā
The manner in which my ācrisisā was managed speaks volumes about the character of the staff at Georgian. Laura, in service, played a key role in overseeing the repairs to my car, and handling unpleasant calls from a very unreasonable insurance adjuster. She did not allow this negative pressure to affect her decision-making process. Her integrity protected my interests. The progress reports she gave me every week, during the entire 5 months, gave me the confidence and peace of mind I needed.
Georgian Chevrolet Buick GMC has earned my respect and loyalty.
Why would I consider trading such a āsweet rideā?
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