152 Nova Scotia SRT Service Centres

Auto Service -Poor Service - Poor Customer Relations... - Previously Loyal to Honda

Auto Service - Poor Service - Poor Customer Relations 2017 Civic with chronic air conditioning issues - warranty covered First call, part not available, advisor didn’t run VIN to determine proper parts required. A call to Honda Canada was required to clarify part in stock. Visit to dealership for diagnosis - service advisor informed that a/c repaired but later found that a compressor needed, part on order. No loaner cars, get a rental at my own cost. Contact Honda Canada - Honda Plus would not normally cover rental -refer back to Dealer for consideration to pay rental (goodwill) Service Manager declined Spoke with General Manager - he indicated that they called Honda Canada and later discovered they had not attempted to contact . Refused rental Requested a copy of my work order. After long delay was advised that Civic did not need a compressor at all. Did I ever really need a compressor?? General manager advised that inconvenience for manufacturers defect is the customers problem. Not professional. Not respectful.

Worst Dealership I have ever dealt with in my life.... - Disgusted

Worst Dealership I have ever dealt with in my life. Dishonest sales manager, poor customer service when there is a problem and ethics are right out the door. Last purchase from this dealership.

They made the purchase of our new Tucson very easy, and - Travis P

They made the purchase of our new Tucson very easy, and service has been great. Especially enjoy the videos they send when in for oil changes

They tend to find extra things wrong with the car when... - Unhappy customer

They tend to find extra things wrong with the car when you bring it in. Also, we had issues with poor quality work. For instance, we dropped off the car to get rear breaks looked at. When we brought the care home, the parking break lights went off. Now we have to bring in the car again and get that fixed. I will bring the car to another service provider.

VW Bridgewater - Sportwagen

Expensive, not particularly fast. Pricing for oil changes is high, but balancing is fair. No communication about scheduling recall work. If you don't mind high prices, the work is good.

What a joke these guys are. - Kevin

What a joke these guys are.. Unbelievable experience I've had with these guys.. They tried to charge me $4000 for a job that I needed done.. I ended up getting the job done for Under $600. I mean they will gouge every little bit they can out of you.. How many people in A-day do these guys rip off How many people in A-day do these guys rip off. Sure my comments will be deleted but these guys are terrible in my mind absolutely ridiculous.. Should be ashamed of themselves

great service and sales - captain Dave

have lived in Nova Scotia for the past 12 years and have always taken in Vans to them for all repaid and service . They are very friendly and have always had my needs carried for . Prices are within the norm. Good people to talk to and deal with. Well done Connell Chrysler

Huge thank you to Chris Conrad for the excellent service... - Mark Holden

Huge thank you to Chris Conrad for the excellent service I received from Dartmouth Dodge. I'm visiting from NB and they were more than happy to assist with my Jeep Grand Cherokee. Thank you.

Having been dealing with Hyundai Hebron since 2016. - margaret_ann_s

Having been dealing with Hyundai Hebron since 2016..and this is our 6th vehicle, which speaks volumes by itself!Most impressed with the staff's friendliness and competancy.. Jordan leads a highly professional and competent team.. Jeremy and Sean are always available, helpful and friendly. Thank You Team Hyundai Hebron.

2018 Ford Escape Sel I had lights in my gear shifter for - Ritchiealvina

2018 Ford Escape Sel I had lights in my gear shifter for 3 and 1/2 years took it into dealer they said I Never had them or any 2018 models wish I could show you picture of it lit up from another Ford Dealership on a 2018 escape !!!

Gateway Hyundai Service - Brian Mc

Just had my vehicle serviced at Gateway and I wanted to say how prompt and professional the people are there. They know how to take care of their customers and their vehicles.

My letter to Audi HalifaxThe Q7 is currently at Audi... - chill_until

My letter to Audi Halifax The Q7 is currently at Audi Hamilton. We can confirm that Steele Auto has been fraudulent with regards to defects, repairs and the information not provided during the sales process. The sunroof which you wanted to charge us for was already inspected at Audi Hamilton at the regular service inspection interval. This information was available to you and you chose to deliberately try to scam us for repairs that are covered under warranty. The sunroof has been fixed under warranty. The vehicle was also used as a rental and that was not disclosed even though you could have found this information had you bothered to contact Audi Hamilton. That is illegal across Canada - full disclosure is required. Audi Hamilton also stated that at the auction your salesman continued to push up the bidding surpassing the value of the Q7 in order to make us pay more for the vehicle which is valued much less than the $55,000 you charged me for. They test drove the Q7 and confirmed a proper wheel alignment was not possible and after 4 hours of trying to align it and trying 3 different sets of tires admitted the car's integrity is in question. The trim on the car has to be removed and re-positioned as your mechanics didn't bother to properly re-install the trim. They confirmed the speakers are not functioning properly and were going to order 5 new speakers but decided there are too many issues and are going to put us into new Audi. We have complained to you about all these issues since day one yet you decided we weren't worth the trouble to properly address these serious issues. The fact that we were forced to travel 2000 kms to Hamilton and eventually 2000 kms back to Nova Scotia to have the Q7 fixed is inexplicable and absolutely uncalled for. The amount of grief and stress you have caused us for absolutely no reason has a value. We can prove everything stated and Steele Auto Group does not deserve to have a license to sell vehicles. Does it not bother you that Steele VW and Steele Audi have some of the worst ratings in Canada? Take a look at the dealers in Ontario as an example and your 4,3 Google rating is atrocious. Your dealerships seem to have a pattern of deceit and very unsatisfied customers. Audi Hamilton is the opposite and has built a very loyal customer base because they treat customers well. You do until the sale is made then take a turn. All of you should be ashamed of yourselves having put a family with a 5 year boy at risk of an accident and causing undue stress by using fraud and deception without guilt.