173 Manitoba SRT Service Centres

This dealership betrayed my trust, privacy, and - David

This dealership betrayed my trust, privacy, and confidentiality as a customer when they reported me to the police because I confided my car problems to them, I don't have top speed anymore. The police came knocking to my home in the middle of the sleep to interrogate me about speeding, but thank God, they just warned me. BHW's malicious intention against me didn't succeed that night. Btw, honda has a speeding culture and they promote speed as evidenced by their promotion of racing internally and externally, fast moving honda's in snowy back roads, checkered flag, honda racing uniform and many more. In fact when I used to work for them in 2018 to 2019, one of the pre delivery inspection mechanic told me he took a brand new type r to 180 kmh when he did the delivery inspection in a 70 zone.

Was informed they couldn’t possibly look at my Hondas - fade.basal.0l

Was informed they couldn’t possibly look at my Hondas problem for almost 3 weeks. Advised me not to drive it so I guess I’m supposed to walk…… practically a new car purchased from them , but I guess you need to schedule breakdowns. First and LAST Honda.

Our first experience with this dealership was fantastic! - Jen S

Our first experience with this dealership was fantastic! The communication was the biggest thing that lacked from our previous dealer and my expectations were exceeded thanks to our service advisor Albert. We were kept up today, made of aware of things they came across in a timely manner and even returned the vehicle back to me sooner than anticipated. So glad we made the dealership switch!

Had the best service experience once again last Friday. - pollie

Had the best service experience once again last Friday. Reynaldo Guina makes my trip to your service shop extra special. He takes care of me and my car extra special. Very easy to talk to and very helpful. Rey Guina... you rock!!!

Richard Eccleston, Josh Doria and Murray Hyundai are - Sean

Richard Eccleston, Josh Doria and Murray Hyundai are thieves. They charged me for a two-day car rental, when we only had the car for one, and won't refund the over-charge. Customer Service was great, until the Warranty expires, then no one wants to help. Great way to retain customers guys! Perhaps another Hyundai dealership would be happy to have our business. The amount may be small, but it's the principle of it all. I'm not the first, and probably won't be the last! Don't go to Murray Hyundai! They're rude and insulted my wife on numerous occasions, by basically laughing at her.

Had a great experience when i took my car in for service. - AM27

Had a great experience when i took my car in for service. The staff went above and beyond in keeping me updated during the whole process. One of the service advisor John was very knowledgeable and was able to answer all my questions.

They charged $722 for a new battery and spark plugs. - Rosie

They charged $722 for a new battery and spark plugs. They put the pressure on to spend more. I had just had it serviced 4 months ago. There was also work that they have also left incomplete from that visit. Never going back.

BEWARE As I read through the litany of complaints about - Jim Johnston

BEWARE As I read through the litany of complaints about Mid-Town Ford’s Service Department, there appears to be a common thread – dishonesty. My daughter just experienced it first-hand. In her case, Kevin Dowd the Assistant Service Manager, lied to her about a service inspection and diagnosis. By doing so he quite literally created a life-threatening situation for her. Only because her newly replaced engine was still under warranty did she ask the Mid-Town Service Department to determine the cause of a gas-like smell inside her vehicle. When she picked up her vehicle Mr. Dowd assured her that there was ”absolutely nothing wrong with the car”. Even though it was requested, Mr. Dowd refused to provide a copy of the related work order and diagnosis. Skeptical, my daughter immediately took her vehicle to a well-known reputable car service. They quickly and easily identified an exhaust leak at the cylinder head. The smell was from exhaust fumes. Quite obviously Mr. Dowd lied to my daughter that the car had been inspected at all. Because of the severity of Mr. Dowd’s lie that the car had been inspected and nothing was wrong, my daughter and I met with Scott Campbell, Managing Partner to file a complaint. He was offensive and rude, In no uncertain terms he told us that unless we were prepared to provide Mid-Town Ford with positive reviews, they wanted nothing to do with us! We were summarily dismissed. We will never deal with Ford and this dealership again. They have proven to be everything that is bad about the car sales and service business. Their ethics and honesty are questionable. Jim Johnston

Excellent Atmosphere - Abdi

Very happy 2015 Subaru Legacy that I purchased at AutoTown and happy with financing as well as sales department will recommend Autotown to friends and family

IF I COULD GIVE THIS CENTRE A 0, I WOULD GIVE IT A 0! - Toledo1

IF I COULD GIVE THIS CENTRE A 0, I WOULD GIVE IT A 0! HORRIBLE!!!

The service was awesome! - Christiane

The service was awesome! Timely, kept me up to date, sent me invoice beforehand and reviewed the work performed and results. My car was also detailed - a courtesy service that I appreciate. Thank you for making my day!

Would not recommend to everyone! Please read!!! - Customer X

Had a problem with dodge journey 2016. Bought the suv brandnew in Steinbach last Nov 2016. Not even 2 years the rear tires having irregular wear with 15000 mileage. Went to the Brandon Chrysler for inspection. They said need alignments and was telling us that an object cause the problem or something had hit while travelling. Really? Can't believe it. We tild them we didn't hit anything. Then, the wheels were aligned and we payed $133.00 to get it done. They won't also help in changing tires. We had to spent $761 to change all the tires in our own. They telling us its not the issue with the dodge. More than a week after, notice that the tires again getting irregular wears again with 22000 mileage the same problem,brought the car again, they said it was aligned and dont need alignment. They can't seem to find the problem. Very unresponsible staff and will not admit that the problem is the suspension. How can they do this to the customers. How can the tires will get irregular wear in just less than 2 weeks. Been googling and lots of dodge journey customers having a problem with suspension. I will not recommed dodge to anybody. They are just good on having sales but will not take responsibity when problem arise.

Chudds gets the AC working just in time - RobsRam

I worked with Dave Johnson for my repairs on my 2018 Ram. I mentioned I wasn’t impressed with previous service from a shop in the city who just fixed my brand new trucks ac a month after I bought it. I went to use it this year and again no cold air. Dave was able to accommodate my dropping the truck off after hours and he had the repairs done quick and easy. I picked it up and once again my baby is blowing nice cold air. Thanks a bunch for accommodating my repairs so quickly, it is much appreciated.

Repeat repairs - unhappy1

Thankfully had purchased additional warranty, however did not cover total expenses by a long shot. Had transaxle gaskets replaced X2 , Big $ hit, exhaust is exiting where it should not be, told not a concern, Approx 9 grand into repairs into this car in 4 1/2 years. They would not give me a fair price a year and a half ago on a trade. Slow to get suggested repairs.xxxxx. Only 1 good female person in service