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I went to Nissan On Mcphillips and Matthew popped up and... - Shontiana Eung
I went to Nissan On Mcphillips and Matthew popped up and was there to help me. The workers and himself were really nice and helpful. Come to this Nissan to purchase a nice affordable car and get help by these kind workers.
Recent service and warranty work was completed in a... - Tony
Recent service and warranty work was completed in a timely and satisfactory manner. My service advisor kept me in the loop and my down time was minimal.
I owned a santra 2014. Just little over 5 years, the... - Unhappy Customer
I owned a santra 2014. Just little over 5 years, the transmission blew up on it. I always treated the vehicle with care and caution. All of a sudden the car started making a rattling noise. I took the car to vicker nissan where i had initially purchased it. Technician told me the transmission blew up and would needed to be replaced. It blew me away too. It was going to cost me double what i owed on it. Techs are completely different people than sales guys. They told me straight up that there's nothing they can do. They will check around if there's any replacement engine available and let me know. I couldn't drive the vehicle like that. Well i tried to talk to someone to no success. While i was talking to the guy in the cubicle, one of the managers overheard me saying that there was a lawsuit going on against Nissan vehicles' transmission issues in the US. Later the same manager came back saying he would breakeven the owing amount and i could pick a new vehicle. Having no choice at that time, i took another santra 2020. It's been only a year and i have already started to notice the same issues that i had with sentra 2014 before the transmission blew up. By the frequency of this issue, it seems sentras have transmission issues. I had been bringing in my vehicle regularly for service but they always told me everything was fine until the transmission blew up all of a sudden. Like i said, sales guys are the nicest and most accommodating people but when you have purchased the vehicle, any problem is not their problem. That's at least what i have felt over thr years. I am not concluding this based on a short term relationship, its been 7 years. No accomodation once the vehicle is purchased. No convenience available in the name of covid. Nissan, Where Customers Never Send Their Friends.
Took over two weeks to repair my vehicle. Should have... - LexusGirl
Took over two weeks to repair my vehicle. Should have been a four day job. Had to rent a car during this time. Called a couple of times to find out what was happening and no return call from them. Very poor service. Would not recommend them.
After buying a Nissan brand new we have had nothing but... - nissansentra2016
After buying a Nissan brand new we have had nothing but problems with warranty work having to be redone 4-5x because the techs werent installing the replacement part correctly then notice that after just over 3 years of purchase that the car is starting to rust in many spots. When brought to attention of the dealership Rob agreed that this isn't right and should be corrected as well as the rep who take my call agreed but yet it was denied by Nissan Canada to have fixed as it was no longer under the 3 yr comprehensive warranty. But warranty aside should a brand new car thats in excellent-mint condition all around with only 60k is rusting in so many areas. You would think that Nissan would not want that image for their brand and especially the frontline company that represents Nissan could of bit the bullet and had it fixed to keep the customer happy and a return business opportunity instead of telling the customer that to bad so sad. Very unprofessional and poor service unless this is rectified we will never spend another penny with Nissan. What horrible business practice and service you get when have a problem compared to the promises and service you get when buying the car is totally different.
Exceptional, over the top service! From the moment we... - Tom and Cindy Thunder Bay
Exceptional, over the top service! From the moment we walked in the door after travelling many miles, we were treated beyond our expectations. The Crown Nissan Team that took care of us, were very professional and took care of all our questions and needs. We absolutely LOVE our 2021 Rogue Platinum! Our ride home was smooth and felt like we were floating. The service we received, we felt like we WON the vehicle. The whole team made us feel very special. We will definitely be repeat customers. We have a big family and large circle of friends, that we will recommend Crown Nissan, if they are looking for a vehicle and want to be treated like royalty! Tom and Cindy - Thunder Bay Visit Date: June 26,2021
Awesome work that Forman Collision customer service was... - chrisgwjones
Awesome work that Forman Collision customer service was incredible I was booked in next Thursday but they were able to squeeze me in and was very polite to me and was informed well before it was ready for pickup and cleaned my car perfectly I recommend. This place when you have moi claim
Awesome service - Army
Awesome service very kind all way keeps you updated tells a person what is to come in his way great great great place to go