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Great service as soon as you walk thru the doors , fast... - TKTX
Great service as soon as you walk thru the doors , fast and friendly staff... The waiting room needs a TV with maybe the news playing...
nice staff - good service - POOR parts supply - NO quick... - bobl
nice staff - good service - POOR parts supply - NO quick lube! Should NOT have to wait 1-week for a headlight bulb!
Took over two weeks to repair my vehicle. Should have... - LexusGirl
Took over two weeks to repair my vehicle. Should have been a four day job. Had to rent a car during this time. Called a couple of times to find out what was happening and no return call from them. Very poor service. Would not recommend them.
Awesome work that Forman Collision customer service was... - chrisgwjones
Awesome work that Forman Collision customer service was incredible I was booked in next Thursday but they were able to squeeze me in and was very polite to me and was informed well before it was ready for pickup and cleaned my car perfectly I recommend. This place when you have moi claim
Took in car for warranty - Disappointed
Was very disappointed in customer service and the attempt to fix problem. Car is under warranty yet stated that I may be charged, felt they were Insinuating they weren’t to interested in doing warranty work . Then when car came out of shop looked exactly like it did when it went in . Should have taken it to another Kia dealership with better customer service .
Awesome service - Army
Awesome service very kind all way keeps you updated tells a person what is to come in his way great great great place to go
Improve communication within and with the customer! - a smith
Frustrating to not be able to get a hold of the service department! Had to call back twice to find out why an expected two-three hour job was taking 7 hours. Ended up going down because of not receiving a call back. I don't think dealerships consider that people have to re-arrange their days with kids, rides and activities based on if they have a car or not. Please improve communication to make your service department run more smoothly.