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No pressure, quick sale. Moin gave us the privacy we... - vschmidt
No pressure, quick sale. Moin gave us the privacy we needed to check out the car and discuss the features before we made our offer.
Top Reviewed Specialists At This Dealership
Asst. Used Car Manager
Smooth transaction - mike_materski
Sal is a gem, great service prompt response got me into my vehicle really quickly. I highly recommend anyone shopping for a new truck to come to Peel and talk with Sal.
Certified Professional Sales Consultant/ New and Pre-Owned
New car purchase - Tony
Domenic was very professional and courteous towards me. He went over and above expectations in his communication with me during the whole sales process from my initial visit to vehicle delivery. Highly recommended!
great service, never gave up on our problem - Rick
we had an issue with the brakes on one of our cars, it was difficult to find the problem but they made sure the problem was resolved before they released it back.. Definitely went above and beyond!
Sales Consultant/Product Specialist
I am walking in this dealership. Bala is very patient and... - Dean
I am walking in this dealership. Bala is very patient and tried the best deal for us. We got very good deal. Bala will take a good care of you. Highly recommand
Sales & Leasing Consultant
Special Finance Manager
A Good Person - H & S
Mr Beyan was fair, honest and a bit comical with us when we purchased a Dodge Caravan. Most importantly he was patient with our negotiations and questions. We would certainly deal with him again in the future.
H & S Mah
Diana is the most courteous and most helpful person... - annie.kaplan
Diana is the most courteous and most helpful person ever.
And she is the most pleasant .
Everyone at Downsview are the most helpful people!
We have been a client of downsview almost 20 years.
Great spot. Very helpful. I would definitely recommend... - Liamejones
Great spot. Very helpful. I would definitely recommend this dealership. Alban was great. I had to bring my little girl with me, and all the staff were very friendly and accommodating.
My first purchase with Serpa since they took over from... - T. Stone
My first purchase with Serpa since they took over from 401-Kennedy. Was looking for a new car for my wife when she noticed a new Ram 1500 Warlock. Took it for a test drive with Caleb Trow, our salesman. I was hooked. Treated fairly on our trade ins, Kenny Rodrigues and Mitch Cadesky were very helpful. The day I took possession of my vehicle, Caleb provided very thorough descriptions on the trucks features and equipment.
Thanks again, highly satisfied customer. Looking forward to the arrival of my wife’s 2020 Jeep Cherokee. Cheers!
Manager, Pre Owned Vehicles
Client Relationship Manager
George Petrakis, a salesman with Downtown Chrysler at 321... - Ricardo
George Petrakis, a salesman with Downtown Chrysler at 321 Front St. E. In Toronto sold me an exceptional vehicle that I am extremely pleased with. Mark Borg from their Parts Department picked out snow tires for me with rockin' rims! They are very professional and easy to work with. I highly recommend their services.
Horrible dealership, rips customers off - Don mills is a scammer
Our car buying experience was horrible. The salesman seemed nice enough, and we purchased our car relatively painlessly, although they said they couldn't do a price.
Little did we know, when we got home, we found Peel Chrysler listing a price BELOW! what they said was impossible.
They are scammers. Straight and simple.
Val is very helpful and detailed. He was helping me to... - Angela
Val is very helpful and detailed. He was helping me to understand more about my car and what should be done to prepare for the winter. Thank you again for being helpful as usual.
My experience started off ok but promises were made that... - Quincy
My experience started off ok but promises were made that were not kept. First I was told I would get a free trial of satellite radio...didn't happen but ok whatever then I was told that I would be provided the second key to my vehicle which has not happened and I have had the vehicle almost a month now and to top it off when I call them they will no longer return my calls. I even delayed doing this review to give them a chance to make things right. Beyond that the vehicle had some defective equipment yet somehow it was able to pass safety. Thus overall initially my experience began positively but now I would say be careful and mindful of the lies you might be told to keep you interested.
Extremely Poor "Once they get the deal" Don't Go There! - Bruce P
I purchased a brand new 2017 Ram 1500 pick-up truck in July 2017. I was not aware of this site until just now. I made a deal with the salesman near the beginning of the week back of that July and was scheduled to pick up the truck at 5pm on Friday of that same week. I was notified a few days prior to pick up, that I would require some bank docs as well as proof of insurance etc. I showed up and was asked to sit in the lounge and wait, that he was busy with another customer. Upon being dealt with I was asked where my spouse was? I was not advised or anything that she was to come. I called my spouse and she drove an hour and a quarter to meet, so now they sat me back in the lounge again and had me wait. Upon signing all the paperwork requested the salesman reluctantly but quickly reviewed the vehicle with me, as the dealer was now closed. Upon the vehicle review, damage in the way of a 3-4" scuff/rub mark was discovered on the cab headliner. I was advised by the salesman to just trim off the scuff with a razor blade or something. I exclaimed that "I will do no such thing". that I wanted it noted down as well as the fact that the vehicle was not properly cleaned, washed and prepared. After speaking with the service manager the following week in person, who was away on holiday, I returned three additional times to have the truck re-cleaned and washed. Finally things were acceptable. Even the service manager was disgraced at what had been done. When it came time to replace the new roof liner after about 8-10 wks for parts to arrive, my vehicle again was not cleaned up, tools were left inside, sunroof was left disconnected with greasy hand prints on the new light beige interior posts. NOT IMPRESSED!! The service manager apologized and said he would clean it up another day but I chose to go somewhere else and deal with it my self. I just wanted to break away from this place. Every time I went there, the front end management team including the General Manager would be right outside the side parking lot doors smoking laughing and story telling. This gives a very poor image of the business in my opinion, 3-5 employees outside hanging out and smoking. I asked many times to speak with the General Manager but was told; he was either not in, not available or in a meeting. I simply gave up. I work with three other Ram truck owners who all purchased their vehicles in different places, so I asked them where they service their truck and tried it out. I work less then 10 buildings away from this dealership and it is not a word of a lie "I would not send my worst enemy there!" I have never met people who put on such a big front show and have such a lack of professionalism. The only saving grace was Daniel Huntington, the Service Manager, unfortunately things had digressed too far to continue dealing there solely based on his efforts. I even tried to salvage things by meeting with the business manager who helped with my deal, after he finished having his smoking time with the guys. All I got was just excuses and "He doesn't work here anymore" . Sorry!!!
POOR SERVICE - romandej
Appointment at 11am for 4 tires and rims to be put on car, old tires/rims removed. It took almost 4 hours to get this done. Not acceptable level of service for a pre-booked appt. Also they knew why I was coming, not like I was showing up with my car and an unknown problem.
Totally unacceptable for a pre-booked appt for a known issue.
Worst sales person - toronto01
I bought a car with tony and since the begining he was rushing me. After the deal done he said the date I could pick the car, when the date came he said the car needed a repair but i already had paid for parking and insurance and I agreed to pick the car and do repair after. When I got the car Tony said the repair was done, but the manager had sent me an email a few hours before saing otherwise. I asked if Tony was sure about the repair and he said yes. Luckly the service person was there and I asked what they have done in the car, as I knew the repair was not done. Then I showed Tony the paper and asked why he lied to me, Tony grabbed my arm and started to yell at me. The worst experience I ever had in my life. DO NOT RECOMEND
Went into this dealership without an idea of how I’d be... - Sho
Went into this dealership without an idea of how I’d be coming out, and within seconds of walking through that door and throughout the whole process I had felt welcomed and comfortable inquiring about my vehicle here.
I had met Kyle who had assisted with all types of questions regarding insurance and warranties. I met Tom who in my eyes was an equivalent of Chinese Tom Cruise with his eccentric, energetic personality!
And last but definitely not least Roman, who from start to finish exemplified complete hospitality and knowledge of what I was looking for ! Met all my conditions and provided multitude of options and information of what I was looking for.
Definitely recommend going through these guys and hope to be back soon!
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Customer Service Manager