24 British Columbia Subaru Service Centres

Nice and accomodating staffs and employees. Very Fast... - jhayzel

Nice and accomodating staffs and employees. Very Fast 10,000km service on my outback wilderness

Stay away from the service department at this dealership.... - James

Stay away from the service department at this dealership. They totally took advantage of my wife. She was in to get a muffler replaced which on a forester is a 30 minute job. They charged her $224 labor. Told her her rear brakes were worn then replaced both calipers, both rotors and pads. This vehicle has been well maintained by a different dealership in the interior since new. There is no way both calipers and both rotors needed replacing. An unethical shop that will take advantage of an elderly lady. Shame

Crappy - Jerry

Came in for a service. Staff mirepresented time and cost to do. Inexperenced staff?? Not coming back and I do love my Subaru. Stay away.

A service department that actually cares - Luis Rivera

To both Glen (technician) and Jim (service advisor) - you guys are rockstars!! Thank you for both resolving the issue with the brand new Crosstrek I bought from another dealership which they couldn't resolve at all (hint hint *Richmond). You took the time to make sure the car was properly diagnosed and you made sure the issue was completely resolved. I saw the service notes and WOW! the due diligence you took to ensure the car was tested was truly worth noting. Thank you again - you both deserve all the praise. - Antonio (the crosstrek steering rack guy) :)

Service/Body Shop Great to deal with - Dha

I was able to talk to and work with everyone there from owner on through to service to mechanic. No one hiding here. Thanks to a great team.

Awesome Service Department - hiroanz

The JP Scion’s Service Department is awesome!! I took my Subaru BRZ (mechanically identical to the Scion FR-S) in for an oil change today. The service techs notice rodent droppings in the engine bay (I park outside, no choice), and clean the entire engine bay for me free of charge. I was very happily surprise when I got home, popped the hood, and noticed how sparking clean the engine bay is. I did not expect them to do that. That is service way above and beyond my expectations. The prices are also very reasonable, much, much less than what Don Docksteader Subaru charged me for the same oil change. I also appreciate the free ride Downtown. Thanks JP Scion, you’ve earned yourself a repeat customer.

We are from the plan again and dealt with the Coquitlam... - Gord and Tanya

We are from the plan again and dealt with the Coquitlam dealership through email and texting. It was seamless and very pleasant. They took our vehicle in on trade and when we arrived to pick our new outback up we were in and out of the dealership in less than an hour and heading back home. I would recommend this dealership to anyone interested in a Subaru and will most definitely deal there again when looking for a new vehicle. Thank you for the prompt and courteous service Ian, Jerry and Cam

Barry in the service department sorted out the problem... - JuliannaMarie

Barry in the service department sorted out the problem with my car in less than five minutes. He was knowledgeable and extremely courteous. Thank you!

I received most excellent customer service from Cody... - heidielana

I received most excellent customer service from Cody Swanberg. He was kind, patient, extremely helpful, an employee to be recognized and appreciated. I would recommend this dealership for the integrity with which they treat their customers.

Oil change, tire change and a/c repair. - MissSkippy

As usual great service. Vehicle came back from the complimentary car wash sparkling. I drove it there looking a bit grimy and sad from winter And drove it out feeling the summer.

Brad in service is amazing!! He was friendly,... - J C

Brad in service is amazing!! He was friendly, professional and very efficient. I would recommend dealing with him and will be back for parts in the future.

Not friendly, long wait, wrong parts. - Mach1

Have only been in here twice for oil filters for my Mazda 3 but both times the parts guy was unfriendly, and even though it was not busy I had to wait a long time. The first time they gave me the wrong oil filters. Not impressed.