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My wife bought a truck from Randy . I dont like car guys... - newell
My wife bought a truck from Randy . I dont like car guys usually but Randy and the entire team at Cam Clark where so amazing . It was is in and out and no BS . I sold them our 2013 Acura and Randy called the next day to say they where giving us another $500. Who does that after the sale NO CAR GUYS but Cam Clark Ford did. These guys are the best ever. . Brad Newell owner of King Of Floors and Kings Links golf course
I live in Niagara Falls Ontario. I was actually driving... - Brett & Debbra Goodall
I live in Niagara Falls Ontario.
I was actually driving home from Victoria BC when my motor home died. It died at the top of the biggest mountain in the vicinity just west of Kamloops.
What the heck was I going to do.
I looked up a Ford dealer, ANY Ford dealer in Kamloops.
It just happened to be Kamloops Ford/Lincoln.
When my motor home restarted, my wife and I stumbled into Kamloops Ford.
I walked in and explained my plight to a young lady, and she told me that she’d talk to the shop supervisor and explain my situation.
Now how do you think that I felt?
I can tell you, I thought NO SHOT.
Saturday afternoon a “stranger” walks into a busy dealership looking for help.
She told me that he’d be out to talk to me shortly.
His name is Derek, the Saturday work shop supervisor.
I explained everything to him and he said that he would have a look at it for me. WOW.
Now I was excited.
Well Derek brought a computer out to our vehicle, got down on his back on the floor and did a complete check of my electrical system.
At least 40 minutes.
He made recommendations, told me what he thought the problems were and reset my system.
Now why, did HE do the checking? Because all of his workers were working on cars and he was the only guy left.
He told me that they’d had these things happen in the past and “cared” about the stranded, ONE TIME customers.
So I simply had to write this “large” response to thank him for making a 74 year old fella and his wife, feel really good on that Saturday afternoon.
NO CHARGE by the way.
Of course I recommend KAMLOOPS FORD. I only wish I could deal with them more often.
I was very impressed with the way the dealership handled... - Audrey
I was very impressed with the way the dealership handled the problem with my transmission failure. It was under warranty and Sarah provided friendly efficient service. I had a courtesy car for the duration of my wait for the parts to arrive. It was a pleasure dealing with them.
Keep up the good work..job well done! A big thanks to all... - Sonnybee
Keep up the good work..job well done! A big thanks to all at ford..
I have purchased a Ford Fusion and 2 Lincoln MKZ.... - Mike Proskow
I have purchased a Ford Fusion and 2 Lincoln MKZ. Currently drive MKZ 3.0T AWD. Love this car! Lincoln service always top notch at this store going back 14 years. Very surprised by some critical remarks....always treated well and recommend to friends.
Multiple repeated issues with USB hub but intermittent... - Bob
Multiple repeated issues with USB hub but intermittent faults still happening - not charging cell phone. Dealer tested with their cable and my cable with no faults found
Awesome Service Department - hiroanz
The JP Scion’s Service Department is awesome!! I took my Subaru BRZ (mechanically identical to the Scion FR-S) in for an oil change today. The service techs notice rodent droppings in the engine bay (I park outside, no choice), and clean the entire engine bay for me free of charge. I was very happily surprise when I got home, popped the hood, and noticed how sparking clean the engine bay is. I did not expect them to do that. That is service way above and beyond my expectations. The prices are also very reasonable, much, much less than what Don Docksteader Subaru charged me for the same oil change. I also appreciate the free ride Downtown. Thanks JP Scion, you’ve earned yourself a repeat customer.
Outstanding Service. - Happy Custimer
I can’t tell how happy I am with the service provided by this dealership. My vehicle needed to go into the shop suddenly and with a phone call everything was taken care of. They provided me with an emergency loaner until I could secure a rental, which took a a couple of days. When I got my vehicle back it was nicely washed as it was quite dirty on the outside when it went in. I’ve dealt with a number of dealerships in my day, and not just Ford’s either, and Kelowna Ford Lincoln tops the list. In a nutshell, very friendly staff, that know their jobs and how to take care of their customers.
a quart over during a oil consumption test. - trevor cutts
read my first review first.... but they even filled my oil level on my new truck a quart over the top level which hurts it even more ..total incompetent technician and service department. Wait till ford hears about this and have pics to prove it.
I purchased a new 2012 Ford Focus titanium back when. It... - Rawaitim
I purchased a new 2012 Ford Focus titanium back when. It had an issue with the transmission and I asked them to look. They reprogrammed the tranny and told me to come back after 12000 km but it did same thing when I left the lot. The tranny issue was common due to faulty seals but it took 2 years to get it fixed. The service manager was difficult and it wasn’t until I told him I was going to park it in front of his doors before I got satisfaction. Will never buy another Ford product.