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Fantastic team - both sales and service: professional,... - Margo M.
Fantastic team - both sales and service: professional, friendly, punctual, well organized and pleasure to deal with - wonderful people!
Always very helpful - strongly recommend!
These guys will suck your money. Do not go there.See... - arasuqaqc
These guys will suck your money. Do not go there.
See my previous review which is posted on two weeks ago. See below for current situation.
The New alternator is not working within 6 days. I don't know what kind of diagnosis they did and why they charged for diagnosis?
Now they are saying "unfortunately AMA didn't sent certified technician" who replaced the new battery last week and who checked the power supply from Alternator to battery. AMA provided the copy of their check and stated the alternator not charge the battery. I arranged third party technician to check the car and he said the same.
Towed my vehicle with my own cost because southside Mitsubishi service center manager said drop the car with customer own expenses and they don't have tow service. He said without seeing car he cannot say anything or any answer regarding 6 days before replaced alternator. Yesterday I got the text message from "Rhianon Barrett" saying alternator is functioning in good condition but some external source is running your car that's why getting dead frequently, If customer agree to pay re-diagnosis fee then showroom will do re-diagnosis to find out what is that external source is running.
Why they charged diagnosis fee on couple of week before and why they didn't catch this issue since 2020?
1.May be they are planning to replace one by one part from my car thru trail and error method
2. May be they don't have qualified and experience technicians
3. May be they purposely xxxxxxx my money to build their wealthy.
4.Rude Service manager/ team and owner doesn't know what's going on there
5.Mitsubishi doesn't audit these kind of dealership
I have requested service manager to provide his email address to send all documentations since 2020, he said "No email address for him", only proceed thru phone calls.
I never installed any external source in my car. I was installed remote starter three years before and car was in good condition until 2020. Yesterday I removed that remote starter and even though my car is not started and dead in my underground parking lot.
The following costs are spent because of this poor service center,
1. Battery replaced- nearly 200 CAD
2.Starter replaced - nearly 900 CAD
3. Alternator replaced - nearly 1000 CAD
4.Battery replaced 2021-nearly 240 CAD
5.Third party inspection-nearly 200 CAD
6.Tow charge-nearly 100 CAD
Southside Mitsubishi need to inspect my car thoroughly and fix all the issues by their own cost. I am not a fool to tow my vehicle again to your service center.
I am going to wait until end of this month, Lets see what is the response from you guys.
Incredible service - Matt Sellers
The service is incredible.
I had my front driver-side redone after I was side-swiped (which was all great) and then there was a bad shake when I drove above 100k. I took it back in and they got it into the shop immediately. It turned out it was just dirt buildup but they cleaned it up, re-balanced the tires, adjusted the alignment, and corrected tire pressure. Oh, and my window had come off the guides (not related to the accident) and they put it back on. All of it for free. These guys stand by their work and really seemed to care.
First class work done by first class people. I... - dwight b.
First class work done by first class people. I recommended them to freinds of mine and they are as happy with them as I am.
This shop knows how to do business -knowledgable and skilled - Happy Customer
Don't look for another shop-this is the one if you want a great experience! Call them, you won't be disappointed! They do top notch work from estimating to repair -this team knows the industry and the level of expectation for their work. You won't find better satisfaction around town.
He is a dishonest man. - DC NC
He is a dishonest man.
Misrepresents vehicles and sells lemons that dont pass inspection.
He applied for a loan in my name without my consent.
This is a complaint about this individual, not the company.
Definition of greasy car dealership - First Time Buyer
Was told I could get a deal without all the bells and whistles (no undercoat etc.) but when I signed the contract they had added all the extras and because I didn't read the fine print, I am now paying an extra 40 dollars a month on a very tight budget. Add in I was told my first oil change would come with an inspection at no cost. However upon arrival I get informed "policy has changed" though I received no update. So I ended up paying 60 dollars just to get an inspection done on a brand new car. They nickle and dime you to death and are CONSTANTLY shady. Love the car I have but I will never be using their dealership again.
Kyle Gardner was a energetic down to earth salesman and... - Claireshapka
Kyle Gardner was a energetic down to earth salesman and always did his best to get me a super deal on my SUV! I highly recommend him. Kevin in finance was phenomenal as well! Thanks for the excellent service! 😃
Margret works at the service counter and is INCREDIBLE in... - nic.mackenzie
Margret works at the service counter and is INCREDIBLE in her position. She is kind and VERY knowledgeable within this field. You’re lucky to have her on your team !
I bought a brand new vehicle a year ago from Red Deer... - Rskoller
I bought a brand new vehicle a year ago from Red Deer Mitsubishi. After my third service THEY did not tighten the oil drain plug which caused my motor to blow up and I broke down on the side of the highway. Red deer Mitsubishi were very rude and purposely didn’t communicate and did not call me back. They did not acknowledge their mistake and not only did the management leave me waiting for hours but I was left with a 9 thousand dollar bill. Very disappointed with the service and treatment. -100/10 would never ever recommend them to anyone.
Really disappointed and upset with this dealership. I... - Lanz G
Really disappointed and upset with this dealership. I have been trying to get in contact with Kathleen (Finance) regarding our contract. I left her voicemail twice and advised the receptionist to let her know to call me back. I even visited to find out that she was not in at work that day. It has been 2 weeks and not a word.
The problem is that we were offered lifetime oil changes as part of our finance but she never explained that certain "packages" are to be purchased for it to be valid. These packages are very expensive and we were told to pay the difference. (refer to other reviews as they face similar scams)
We DO NOT recommend this place as they will try to pressure and up sell packages. We will definitely share our experience and steer people away from this STEALERSHIP! Go to Southside instead.