22 Alberta Lincoln Service Centres

Excellent service as this was my first visit Keep it up - Rick

Excellent service as this was my first visit Keep it up will see you next time.

Just had my 2018 MKX windshield replaced and tailgate - waterontherocks82

Just had my 2018 MKX windshield replaced and tailgate motor repaired, Great service. Complete explanation by Ken Digness the service advisor and very user friendly service with transportation arranged. Beautiful cleaning inside included. Thank you and I would certainly recommend this dealership.

Shauna was awesome! - krobert1919

Shauna was awesome! She made sure that I was comfortable while waiting for my car service.

Caring, Friendly, best customer service around - pambusby

These people really care about their customers. They bend over backwards to make sure that you walk out of their business with a smile on your face.

Incredible service - Matt Sellers

The service is incredible. I had my front driver-side redone after I was side-swiped (which was all great) and then there was a bad shake when I drove above 100k. I took it back in and they got it into the shop immediately. It turned out it was just dirt buildup but they cleaned it up, re-balanced the tires, adjusted the alignment, and corrected tire pressure. Oh, and my window had come off the guides (not related to the accident) and they put it back on. All of it for free. These guys stand by their work and really seemed to care.

They failed me as a customer. - kschort

They failed me as a customer. After my vehicle sat on their lot for 6 months waiting for a part, it developed never before seen engine issues. When I took it back for them to investigate, their prompt reply was that the engine was ruined and the only option was for a complete replacement. This didn't make sense to me so I towed the car at my own expense to get a second opinion from an independent mechanic. After relatively basic troubleshooting the cause of the issues was found and the problem component replaced. The car has never run better. I will never take any business to College Ford ever again.

First class work done by first class people. I... - dwight b.

First class work done by first class people. I recommended them to freinds of mine and they are as happy with them as I am.

This shop knows how to do business -knowledgable and skilled - Happy Customer

Don't look for another shop-this is the one if you want a great experience! Call them, you won't be disappointed! They do top notch work from estimating to repair -this team knows the industry and the level of expectation for their work. You won't find better satisfaction around town.

Terrible service, and every visit seems to surface more - samson

Terrible service, and every visit seems to surface more 'money grab' problems. The last issue with them, I was rear ended in my car. The insurance company wouldn't accept that the ABS module was damaged by the collision, and Hansen backed up the insurance company's claim, rather than a repeat customer (I've purchased 3 new vehicles from their lot). Further, they over estimated the price of parts to repair by more that 30%, as I purchased the parts myself from a dealership on the other side of the country for almost half what Hansen quoted. The labor time estimates were WAY more than what the job to replace and reprogram the new module and HCU actually takes to do, claiming a full day for the reprogramming which actually only takes about 15 minutes. (I would do it myself, but Lincoln has the programming locked for Ford/Lincoln techs only for a 7 y/o vehicle). I've received no support through the entire ordeal from this dealership, and they now block my calls and emails when I attempt to get my car back on the road. Further, they kept my car for almost 2 months before even communicating to me what the diagnostics had found. Terrible customer service, no support for repeat buyers, unless of course you're an oil company buying fleets.

Sales are excellent. - allie

Sales are excellent. Service does not value people's time. Took 2 trips with 8 hours wait in total to get a new gas cap. Appalling!!

I had my 2012 F150 in at Okotoks Ford Service in mid 2024 - ltd.2

I had my 2012 F150 in at Okotoks Ford Service in mid 2024 for a oil change and alignment. It was diagnosed with a faulty Lt Front inner tie rod end. When they ordered it, I had it replaced and an alignment done. Allegedly. Approx 6 months later, the truck showed sever signs of a toe out, and tire wear. I took it elsewhere and had the alignment redone, and as a result I had to purchase new tires. The tires were not new, however had about a 1/4 wear left. Go figure what happened. Not Happy

water leaking thru the top on my bronco. - leftyten

water leaking thru the top on my bronco. they said seal was warped but they just had it off to lubricate same. took a day and a half to fix

Very happy with my service on my vehicle. - Donna Kiryliuk

Very happy with my service on my vehicle. First time being there I was treated very well and the staff showed that they really do care about their customers. Laurie did an excellent job! I will definitely go back. Keep up the good work! 👍🏻