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Excellent service department. Easy to work with,... - marcel
Excellent service department. Easy to work with, knowledgeable, and very accommodating.
Was good only thing I was not notified of recalls prior... - lisaivan
Was good only thing I was not notified of recalls prior to visit so was rather a long wait,but the service dept was good
Just wanted a key cut but wasn't as simple as we... - charliesdognanny
Just wanted a key cut but wasn't as simple as we thought..Danielle and her manager went above and beyond to solve the issue.
Very disappointed, used to be a nice place, but treat... - JL
Very disappointed, used to be a nice place, but treat the customer like a sh**t if you don't spend a lot of money on your services.
Really bad stealership , will make all sorts of promises... - lyonnesden
Really bad stealership , will make all sorts of promises & re-neg on all of them. Will hound you mercilessly on your phone with sales & service calls , & if you block that number they just use another line.
Booked an oil change for 9 am , at 5 pm they call & want to keep the truck overnight , FOR A SIMPLE OIL CHANGE ???
Seriously , DO NOT CONSIDER this stealership , will take you a long time to get the bad taste outta your mouth
Phoned to book an appointment because my thermostat was... - Ted
Phoned to book an appointment because my thermostat was shot. Told them to check the passenger window it was not working. That cost 295.00 and they didn't replace the thermostat or fix the window. had to wait for them to order one from Edmonton. I could of got one at Canadian tire. Brought it back to get it changed out and that cost over 300.00. So basically about 600.00. Complete rip off. They have a xxxx of a racket going on there. Don't recommend them at all.
Caring, Friendly, best customer service around - pambusby
These people really care about their customers. They bend over backwards to make sure that you walk out of their business with a smile on your face.
Incredible service - Matt Sellers
The service is incredible.
I had my front driver-side redone after I was side-swiped (which was all great) and then there was a bad shake when I drove above 100k. I took it back in and they got it into the shop immediately. It turned out it was just dirt buildup but they cleaned it up, re-balanced the tires, adjusted the alignment, and corrected tire pressure. Oh, and my window had come off the guides (not related to the accident) and they put it back on. All of it for free. These guys stand by their work and really seemed to care.
Bought tires at College Ford,booked an appointment to... - Peggy
Bought tires at College Ford,booked an appointment to have them installed got there...no appointment. Now I'm going back for the 5th time....TERRIBLE
First class work done by first class people. I... - dwight b.
First class work done by first class people. I recommended them to freinds of mine and they are as happy with them as I am.
This shop knows how to do business -knowledgable and skilled - Happy Customer
Don't look for another shop-this is the one if you want a great experience! Call them, you won't be disappointed! They do top notch work from estimating to repair -this team knows the industry and the level of expectation for their work. You won't find better satisfaction around town.
A great dealership all around - Rick
We always get treated like family at Hansen. We always receive a warm welcome from Mark and April in sales. Nicole and Grant in service go above and beyond. Kayla in parts is always friendly and helpful. We always feel welcome at Hansen Lincoln Ford.
Get your Mechanics Trained - JasonF
I've been in here multiple times, First time was to get the code for the door on my truck and they said they needed to take it for an hour and charge me $100. Google told me to go to a spot on my truck that took 4 mins to get the code for free. 2nd time was getting a car for my sister...... Man I never been so stressed, Clueless salesman's, Not friendly at all, and when it came to getting the car they didn't want to fix the roof cover that was hanging down, said it was going to cost $2200 to fix it. Ended up getting it fixed and buying the CRV but man I never been so freaking mad leaving a Dealership. 3rd time was getting the warranty work done on my Truck. I purchased it through Scott Subaru and I am thankful i did. Got the Extended warranty with it and when the term was at the end i got them to inspect it and send it in for work. Well they brought it here to have the Turbos looked at. All they did was water pump and a solenoid, ok... what about the oil in the turbo? They sent it back to Subaru not touching the Turbos... it was Subaru that checked it over multiple times and had them check multiple things otherwise MGM wouldn't have gave to cents about the well being of my truck. Ended up getting a lot of work done rather then the 1/3rd they initially fixed. Thanks for caring.
Stay away from this place.