15 Alberta INFINITI Service Centres

Bjorn was fantastic to deal with. - Peter

Bjorn was fantastic to deal with. His customer service was phenomenal. He went above and beyond to ensure everything was above expectations.

John was a very nice to deal with but I would have liked - Derwal

John was a very nice to deal with but I would have liked to know that the service was going to take longer than expected when the technician ran in to problems

DO NOT BUY AN INFINITI AT ROYAL OAK GARBAGE SERVICE - Amber Price

DO NOT BUY AN INFINITI AT ROYAL OAK GARBAGE SERVICE GARBAGE VEHICLES WORST CUSTOMER SERVICE I HAVE EVER HAD. I bought my 2022 brand new off the showroom floor. Two months in my paint is flaking off. Went through 3 different service managers but they kept leaving and I would be assigned another. They would not cover the paint flaking off. Fast forward to my next service date. My QX55 says malfunction for shifting, parking, low tire. Turns out it was the battery ITS LESS THAN A YEAR OLD. I am then told they need to replace all fluids it was just in 4 months ago!! $1062.82 is the final bill xxx I go to pick it up and I forgot my wallet but I had Apple Pay so wanted to break up the payment. I was told NO I had to drive all the way back home to get my card as they would not do more than $500. Company policy as it turns out!! The worst customer service ever they even charged me for the battery disposal for a car less than a year old and washer fluid which I did not want. The Labour section was a joke and if they are paying someone $169.00 an hour it should not take 3 hours for oil and filter.

Incredible service - Matt Sellers

The service is incredible. I had my front driver-side redone after I was side-swiped (which was all great) and then there was a bad shake when I drove above 100k. I took it back in and they got it into the shop immediately. It turned out it was just dirt buildup but they cleaned it up, re-balanced the tires, adjusted the alignment, and corrected tire pressure. Oh, and my window had come off the guides (not related to the accident) and they put it back on. All of it for free. These guys stand by their work and really seemed to care.

First class work done by first class people. I... - dwight b.

First class work done by first class people. I recommended them to freinds of mine and they are as happy with them as I am.

Quick and efficient service. Super knowledgeable staff,... - Peter

Quick and efficient service. Super knowledgeable staff, everyone worked with me to get repairs completed properly and in a cost effective manner. The team works hard to ensure that there is a strong level of trust. I won't go anywhere else.

This shop knows how to do business -knowledgable and skilled - Happy Customer

Don't look for another shop-this is the one if you want a great experience! Call them, you won't be disappointed! They do top notch work from estimating to repair -this team knows the industry and the level of expectation for their work. You won't find better satisfaction around town.