Zender Ford

Drove in and spoke to Steven Babich in parts about non stockable replacement items.for my recently purchased used 2018 Ford Transit Van. He was kind and provided me a quote. I asked about tires also a stockable replacement items.for my recently purchased used 2018 Ford Transit Van. He was kind and provided me a quote. I asked about tires also and he kindly directed me in to tire sales during construction….very friendly customer service. I had spent an hour that afternoon trying elsewhere at 3 different locations as I try to shop locally by comparing with 3 other local competitors with pricing.and quality of tire composition, my last stop was to give Zender a chance to purchase tires also ASAP.. After careful discussion with Faz Resian about all weather tire composition it was scheduled for next day install, with drop off scheduled at 10am. I ran late dropping off at 11am and still had my vehicle by end of day tires installed and balance with report provided about good brake pad levels. Drove into Edmonton next day and returned to Zender to get tires re-torqued. I would recommend to both friends and family for future service, parts and tire replacement to save time and money. Thanks, Tony Paul More

Service was great she kept me informed about what was happening. I gave a 4 rating only because I had to wait for parts but will be back. happening. I gave a 4 rating only because I had to wait for parts but will be back. More

Service had good communication during protracted repairs even sent pictures of work Adam was prompt responding to inquiries. even sent pictures of work Adam was prompt responding to inquiries. More

I am visiting the area from BC and needed a few things attended to on my vehicle. I used the "Quick Lane" option on arrival. Alex was very welcoming and my check-in was prompt. All items to be done we attended to on my vehicle. I used the "Quick Lane" option on arrival. Alex was very welcoming and my check-in was prompt. All items to be done were reviewed and prices identified. Alex took the time to review my options so I could understand (non-technical). The shuttle service offered was timely and the driver was very personable. Rates are reasonable (and appreciated for those on a limited pension). I would highly recommend this Dealership's Service Department and won't hesitate to use them again (if needed) when in the area. More

Alex Fedor has amazing customer service skills and is the reason I keep coming back! reason I keep coming back! More

I had two very good interactions with zender ford. My f350 just turned 10 years old with 12000 kilometres. So it is due for some issues. Unfortunately the issues both happened while on holiday & three My f350 just turned 10 years old with 12000 kilometres. So it is due for some issues. Unfortunately the issues both happened while on holiday & three days apart. The service department took the truck in with out making an appointment. That is unheard of where I am from. The dealership loaned me a car, my cost was for insurance only, again this was a huge relief and easy. Great way to operate a service department. I will give them a call if I decide to purchase a newer vehicle. Oh and the staff were great to deal with. More

Great service! Adam kept in touch with me for updates on the arrival of parts and then got me in really quick to get the service done. Thanks! Adam kept in touch with me for updates on the arrival of parts and then got me in really quick to get the service done. Thanks! More

I had a great experience with the crew they were very helpful and the work was done on time helpful and the work was done on time More

Excellent service. Prompt friendly shuttle drivers. Advisor was quick professional and took care of everything I asked for Prompt friendly shuttle drivers. Advisor was quick professional and took care of everything I asked for More

Took my 2016 f150 in to fix a stalling problem. They had it done on time and then told me about a couple other things that needed to be done which I really appreciated. The car rental service they They had it done on time and then told me about a couple other things that needed to be done which I really appreciated. The car rental service they offered was a great touch. Thanks Zender! More