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Yorkdale Ford Lincoln

Toronto, ON

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rated
464 Reviews

3130 Dufferin St

Toronto, ON

M6A 2S6

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464 Reviews of Yorkdale Ford Lincoln

November 30, 2017

Brought in my vehicle for maintenance and repair work.. The mechanic came on a road test and was very understanding and knowledgeable about some if the issues I had. Dealership also provides shuttle servic More

by Joel23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelvin
Dec 01, 2017 -

Yorkdale Ford Lincoln responded

Joel23 Seems that you got to meet a lot of the service team and its always great to see such a high score when that takes place. I am not sure which of our valet drivers took care of you but I will pass along your comments to all. Thank you again and safe driving. Jim Hamilton General Manager

November 30, 2017

Good service and car shuttle Very friendly quick service they diagnosed the problem quickly and gave me cost efficient suggestions Michael as the driver was friendly and knew th More

by Bmogil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark in service and Michael as the driver
Dec 01, 2017 -

Yorkdale Ford Lincoln responded

BMogil We appreciate the review and your comments about both Mark and Michael. I see that the entire review is a 5-Star except the pricing...but your comments say it was cost efficient. Perhaps it was an error, but if not feel free to contact me at jimhamilton1958@gmail.com and we can discuss. Jim Hamilton General Manager

November 29, 2017

General Review Great dealership for service. I own 3 Fords - 2 Escapes and 1 Mustang. Service has always been great whether it be Anne or Mark and Larry the shuttle More

by 3 Ford Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anne (the last two times), Mark (the time before) and Larry all the time
Dec 01, 2017 -

Yorkdale Ford Lincoln responded

3 Ford owner Thank you for the very detailed review and I am glad that you had such a great experience with service. I am not sure who you met in sales and I apologize that you felt that they did not have a broader knowledge of the Mustang. We do sell a lot of them and service a lot of them that are bought elsewhere so our technicians are as versed on them as any other vehicle. Feel free to give them a try and I am sure you will be happy. Thank you again and safe driving. Jim Hamilton General Manager

November 29, 2017

Maintenance and Snow Tire installation Excellent and knowledgeable service advisors who are not pushy and shuttle service is excellent. Larry the shuttle driver is always in good mood and More

by Busy mum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry - Shuttle driver
Dec 01, 2017 -

Yorkdale Ford Lincoln responded

Busy Mom Thank you for the review and your comments about the service advisers. Not pushy is the way it should be so a customer feels comfortable and that they are being taken care of as opposed to TAKEN ! You are right about Larry (valet driver) always being in a good mood :) Safe driving and thank you again. Jim Hamilton General Manager

November 28, 2017

Outstanding service and a great car buying experience! Just got into a new Escape! Ali took the time to get us a deal that met our expectations and budget. He answered every question we had and found us More

by Pedal2theMetal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Sharafeldin, Taylor Dineen
Dec 01, 2017 -

Yorkdale Ford Lincoln responded

Pedal2theMetal We appreciate the GREAT review and nice to see that EVERY element of the deal was clear and smooth. Ali is very thorough and a big part of our management team. Take care and safe driving. Jim Hamilton General Manager

November 27, 2017

Great customer service! Great place for support and maintenance. Bought my car at another dealer but come back here for maintenance on my SUV. From Chelvin at the service des More

by Toto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelvin and Mike
Dec 01, 2017 -

Yorkdale Ford Lincoln responded

Toto Impeccable is a great word to read to wrap up your review. I know that both Chelvin and Michael take a lot of care to ensure our customers are happy. Thank you for your review and being part of our service family. Jim Hamilton General Manager

November 25, 2017

GREAT EXPERIENCE Ali is the man! I needed a work truck ASAP and everything I needed and wanted in the truck he provided it for me plus additional things just to make More

by Matt Davidson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Sharafeldin
Nov 25, 2017 -

Yorkdale Ford Lincoln responded

Matt Thank you for the 5-Star and your comments about tour experience. As you can see from other reviews, Ali goes out of his way to make his customers happy and is why so many come to him form outside our normal selling area. Thanks again and safe driving. Jim Hamilton General Manager

Dec 01, 2017 -

Yorkdale Ford Lincoln responded

Matt Thanks for such a great review and I am sure Ali will LOVE hearing he "Is the Man" ... :) I am sure he will also appreciate any recommendations. Thank you again and safe driving. Jim Hamilton General Manager

November 25, 2017

Outstanding, professional honest service! It was an excellent experience working with Ali right from the start, I couldn’t be more thrilled with my new Escape! Thank you Ali for your guidance More

by Luvsum41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ali Sharafeldin, Taylor Dineen
Dec 01, 2017 -

Yorkdale Ford Lincoln responded

Luvsum41 We appreciate such a GREAT review and all of your kind comments. I will pass them along to Ali and while I know that he will appreciate all of them, I think the one about integrity will make him smile the most as it is what he strives for. Thank you again and safe driving. Jim Hamilton General Manager

November 24, 2017

Pleasant & Efficient The Yorkdale team is very friendly and are very knowledgeable about their products. Also their service department is very organized and they do a grea More

by Benz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark & Micheal
Nov 25, 2017 -

Yorkdale Ford Lincoln responded

Benz We appreciate the review and I see that you met both Mark (adviser) and Michael (shuttle/valet). I am glad that you had such a highly rated experience and I hope our shuttle was able to get you where you needed to go in a timely manner. Michael loves what he does and always says that the customer interaction is his favorite part of his day. thank you again and safe driving. Jim Hamilton General Manager

November 23, 2017

Loyal Ford customer We have been a customer of Yorkdale Ford for 4 years and had thought we would see what we could get for a trade in, fully intending to sell our 2014 E More

by Loma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Claudio Di Pede
Nov 23, 2017 -

Yorkdale Ford Lincoln responded

Louis and Mark It is a pleasure to have customers that not only continue to be part of our family but also come from a family that has been Ford buyers for generations. Like all things in life timing can be important so I am glad that our sale event worked out for you and Congrats on winning the tickets and the gas card. You brought the Leafs luck and saw a great game. Thank you for the 5-Star review and no surprise that Claudio did such an amazing job for your family. Safe driving Jim Hamilton General Manager

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