Yonge Steeles Ford Lincoln Sales Limited

Ok but not great Took my Escape in for pre-winter service in November, 2019. Put on the winter tires and do an oil change. Of course these guys find an extra $500 in w Took my Escape in for pre-winter service in November, 2019. Put on the winter tires and do an oil change. Of course these guys find an extra $500 in work to be done, on my brakes. They replaced the front pads and rotors. Since it's the brakes you don't want to take a chance so you go along with it, but you're always wondering whether this was necessary work. I dropped my vehicle off in person. The day I came they were not managing customer traffic very well, as there was a big lineup to speak to a service rep, and it looked like there was only one desk open. Eventually the manager came by and ordered a couple more desks to open. So, waiting just to get my vehicle into the system took awhile. When I got it back, I was a bit disappointed to see that it was not washed (my previous Ford dealer in Scarborough had provided that service for years) and because they had to send a guy to bring it around for me, he wanted a tip! After paying total $900, I gotta tip the guy who brings me back my car? I don't think so. Net, I'm not sure I'd go back here. I guess they did what they billed me for: the snow tires were put on, it looks like I got the oil change and inspection, and my invoice indicates a lifetime warranty on the pads/rotors. But these other things bothered me, and I see similar concerns in some other reviews too. More

the best experience if i ever had with Que im dealing with Que in yong and steeles ford lincoln since 2012 he make a deal so easy with out any trouble and he make my purchase EXACTLY what im l im dealing with Que in yong and steeles ford lincoln since 2012 he make a deal so easy with out any trouble and he make my purchase EXACTLY what im looking for and i recommond Que to anyone i know whith out any DOUBT . More

My last service appointment - will be my last visit. My last experience with this dealership will certainly be my last. The bottomline - they have lost my confidence. An incident occurred, the manager My last experience with this dealership will certainly be my last. The bottomline - they have lost my confidence. An incident occurred, the manager undertook to review and get back with an answer. After several reminders, received no answers. In my humble opinion: Customer service - ZERO. Transparency and integrity - ZERO. More

Great place to buy a Ford. I leased my Lincoln from Gagan. Happy with the service. Nice people and a lot of product to choose from. Gagan. Happy with the service. Nice people and a lot of product to choose from. More

I would like to thank gagan for his great help and kindness. And I wouldn't forget Salman Emad for his help he did a wonderful job and we liked thanks so much. kindness. And I wouldn't forget Salman Emad for his help he did a wonderful job and we liked thanks so much. More

My First Car Purchase: 2020 Ford Escape SEL AWD I could not ask for any better salesperson. As a woman who is searching for a new car, there is often a stigma of salespersons taking advantage; howev I could not ask for any better salesperson. As a woman who is searching for a new car, there is often a stigma of salespersons taking advantage; however, not with Emad. He was respectful, knowledgable, and genuinely cared about my interest in my first vehicle. I learnt so much from Emad. He even took the extra 1 hour to go into detail with me on the specs of the vehicle. I really appreciated it greatly. Ford is lucky to have a salesperson like Emad; I hope he does not leave the dealership anytime soon as I see myself and my whole family going to him for years to come. More

Very professional and great staff. The manager Nash helped me to upgrade my car with no issue and got the best price in town. Pleasure to work this helped me to upgrade my car with no issue and got the best price in town. Pleasure to work this More

leasing Ford F150 This is the third time dealing with this dealership and my first to deal with Emad Barsoum the sales manager. This guy is amazing,he's very knowledgea This is the third time dealing with this dealership and my first to deal with Emad Barsoum the sales manager. This guy is amazing,he's very knowledgeable and has plenty of information customers seek. Emad was very helpful and answered all my questions cheerfully and patiently. Had a great experience closing a sales deal with him. Definitely, I would like to deal with him again if I decide to buy a small car to my daughter and also after finishing my 36 months of my lease. More

Monica was thee best! No hassles! 2nd truck with Yonge/Steeles Ford. Very quick turnaround from one truck to another. Will be back to the dealer in 36 months for another. Thanks Monica! Yonge/Steeles Ford. Very quick turnaround from one truck to another. Will be back to the dealer in 36 months for another. Thanks Monica! More

Trying to buy a used vehicle After looking around for a Ford Explorer, my wife and I chose to go to this dealership as they had 17 to choose from. 2014 to 2019 with various miles After looking around for a Ford Explorer, my wife and I chose to go to this dealership as they had 17 to choose from. 2014 to 2019 with various miles on them. We were told of a 2017 with slitely above miles and a good price. With some interest we went into the lot and looked at it. Vehicle was dirty inside, rust on the hood and completely BALD tires. The salesmen assured us it would look better after we bought it. He offered us the keys to take it for a test drive with BALD tires in December. We naturally did not drive it. We asked him if he would drive it and he sheepishly said NO. Cant comment on the new car sales but stay away from the used selection. They will try and sell you anything even if they know its not safe!!!!! More