Woodstock Hyundai

purchased Kona As part of the deal Winter mats & rear cargo mat was included. Got 'Winter' mats for inside car bit got cheap rear cargo mat. Did not see til got home As part of the deal Winter mats & rear cargo mat was included. Got 'Winter' mats for inside car bit got cheap rear cargo mat. Did not see til got home and using this opportunity to complain. More

Very friendly I brought in a tire to be fixed on a Saturday an hour before closing no less! They promptly got me in and got me fixed up for free no less!! With a Me I brought in a tire to be fixed on a Saturday an hour before closing no less! They promptly got me in and got me fixed up for free no less!! With a Merry Christmas! Awesome staff,everyone greeted and offered me a drink while I waited. More

Great deal! I found a 2017 Santa Fe XL Limited at this dealership on Autotrader. After emails back and forth I went to test drive this vehicle. I was looking for I found a 2017 Santa Fe XL Limited at this dealership on Autotrader. After emails back and forth I went to test drive this vehicle. I was looking for a new car as my old one was a ticking time bomb. I had been to another popular dealership in London and they wouldn’t budge on anything and felt I could do better. Thanks to Cliff and Brad for helping me purchase my new vehicle! I knew exactly what I wanted and wouldn’t settle on less. They ticked off every single box to make this deal. Couldn’t be happier! More

Friendly helpful knowledgable Very courteous friendly. Showed me exactly what needed to be done with my vehicle and explained why. Service was on time. Vehicle was also washed for Very courteous friendly. Showed me exactly what needed to be done with my vehicle and explained why. Service was on time. Vehicle was also washed for me. More

Good customer service I was pleased that they do a walk around, the service was quick for my oil change and I really appreciate the free car wash and any questions I asked I was pleased that they do a walk around, the service was quick for my oil change and I really appreciate the free car wash and any questions I asked the staff provided me with answers. I did not get a sticker though on my windshield to remind be when I’m due for an oil change again ... that’s my only complaint. Everything else was good! More

friendly professional and very helpful The girls in the service department are always friendly helpful and I always come away with a laugh. I always speak highly of the service I receive an The girls in the service department are always friendly helpful and I always come away with a laugh. I always speak highly of the service I receive and recommend the dealership. Great Team in Woodstock More

Dishonest dealership This dealership did not disclose that our Elantra had been in not one but 2 accidents. We didn't find out until we were going to trade it in. Very dis This dealership did not disclose that our Elantra had been in not one but 2 accidents. We didn't find out until we were going to trade it in. Very dishonest people, starting with the manager and ending with the salesman. Customer service is also terrible at this dealership. Left my car with grease on the driver side floorboard and I had waterspots on the windows and car body. The most unfriendly, unprofessional, deceitful people I have ever met. By the way, this is the first time I have ever felt the need to warn anyone about the experience I have been subjected to. Beware of Woodstock Hyundai, they are a deceitful dealership. Never will I service my vehicle or buy a vehicle from this dealership again. More

Very poor customer service This is the absolute last time I ever go to this dealership for any kind of service. The female secretaries are rude. Marlene, who works at the servi This is the absolute last time I ever go to this dealership for any kind of service. The female secretaries are rude. Marlene, who works at the service department is very rude and dishonest about what they charge to service your car. I mean, I had to pay $105 for them just to look at my car, not fix it. Tim rivers is also rude. These people I’ve mentioned above are disgusting, don’t deserve your business! Don’t go there! More

Very rewarding I felt very comfortable talking to Zoran about my purchase. He explained everything in detail and answered any questions or concerns I had. I look for I felt very comfortable talking to Zoran about my purchase. He explained everything in detail and answered any questions or concerns I had. I look forward to dealing with the sales and service staff in the future. More

Recall work completed Vehicle brought in for recall work at 9am. The only issue I had was when I arrived they said right away that the vehicle needed to be left for the day Vehicle brought in for recall work at 9am. The only issue I had was when I arrived they said right away that the vehicle needed to be left for the day and wouldn’t be ready until late afternoon (it was done at 4pm). The problem with that was I was coming in from out of town and it would have been nice to know that when the appointment was scheduled. I did not ask on the phone when I scheduled the appointment but in the future it would be nice to know when people would have to give up the car for the day. I scheduled the appointment to be early in the day and assumed my car would be ready by 3pm. This caused issues with me not being able to pick up my children from school and I made no prior arrangements. They were unable to provide me with a ride because I lived 30mins away or offer a loaner vehicle. I had to try and find someone to drive 30mins to pick me up and bring me back again otherwise I would of had to sit at the dealership for 7 hours. After buying a brand new vehicle from the Dealership, I thought they could of treated the customer better. I was satisfied with the work and the added car wash they provided. More