Woodbridge Toyota

I had the worst experience as a returning customer with a sales rep called Niko. False promises just for just sales. When I went back to pick up my promised deals he couldn’t deliver. I am disappointed in th sales rep called Niko. False promises just for just sales. When I went back to pick up my promised deals he couldn’t deliver. I am disappointed in this kind of behaviour and would advise other customers not to do business with him even if it is in writing . He is very misleading and deceptive. More

Muhammad Farooq was such a great help from beginning of the process until the very end ! He really showed interest in trying to find the right car that would suit me and find out what preferences I woul the process until the very end ! He really showed interest in trying to find the right car that would suit me and find out what preferences I would like! Such a nice, respectful and genuine caring person! Loved all the knowledge he was sharing with car options. More

10 stars for Woodbridge Toyota specially Mohammed Farooq. he secured my vehicle delivery in record one month. i appreciate him and his management for the cordial salesmanship and the upfront honesty in deali he secured my vehicle delivery in record one month. i appreciate him and his management for the cordial salesmanship and the upfront honesty in dealing. this was not my first time, but each time i go, it gets better. this purchase was the best thanks to Farooq. Great dealer. More

Rakesh was honest, respectful, and truly cared about helping me make the right choice. It's rare to find someone so genuine, highly recommend him to anyone buying from Woodbridge Toyota helping me make the right choice. It's rare to find someone so genuine, highly recommend him to anyone buying from Woodbridge Toyota More

My experience at this dealership was an absolute nightmare from start to finish, and I eventually had to cancel my order of Toyota Corolla SE, out of pure frustration. From the beginning, I was g nightmare from start to finish, and I eventually had to cancel my order of Toyota Corolla SE, out of pure frustration. From the beginning, I was given multiple promises — about pricing, delivery timelines, trade-in value, and additional perks — none of which were honored. Every visit and phone call seemed to bring a new excuse or a change to what had previously been agreed upon. The sales team was either disorganized, dishonest, or both. What was most infuriating was how little they respected my time. I made several trips to the dealership based on their assurances that "everything is ready" — only to wait around for hours or be told last minute that something had changed. Each time, they acted like it was no big deal. I rearranged work, family, and travel plans around this process, and they couldn’t even manage basic follow-through. After weeks of delays, misleading communication, and being strung along with empty promises, I had no choice but to cancel the entire order. It’s clear that customer satisfaction is not a priority here — they’re just focused on closing sales at any cost, even if it means misleading people and wasting their time. Do yourself a favor and avoid this dealership. I walked in expecting a professional car-buying experience. What I got instead was broken trust, lost time, and an overwhelming sense of regret. More

I rarely leave reviews, but my experience was so frustrating that I felt compelled to share. The customer service at this place is absolutely unacceptable. The sale representative, Shaphan Harvey wa frustrating that I felt compelled to share. The customer service at this place is absolutely unacceptable. The sale representative, Shaphan Harvey was the one we talked about our deal. I reached out multiple times regarding an issue with my order, but every time he would give us a different explanation. The representative was rude, dismissive and arrogant. They made no effort to resolve the problem, gave vague answers, and clearly had no interest in helping. At one point, I was even told to "just be patient" — after waiting over three to four weeks with no update. It felt like they were doing me a favor just by replying. The issue was escalated to the sales manager, Mandy Saif as well, but he was not helpful at all. I understand that things can go wrong, but how a business handles those issues speaks volumes. At the end, they made me cancel the order without any an apology. Sadly, this company failed miserably in that regard. I won’t be returning, and I definitely won’t recommend them to anyone. More

Dealer sold the truck after bill of sale agreement was signed. Reason, month end quota. OMVIC needs to review business practices. This behaviour is totally unacceptable. Zanchin Group, what do you do signed. Reason, month end quota. OMVIC needs to review business practices. This behaviour is totally unacceptable. Zanchin Group, what do you do with this type of practices?? More

Sara is extremely rude and very condescending. I used to love this dealership but because of her and our interaction, I will no longer be coming here for my services. She needs to learn how to pro I used to love this dealership but because of her and our interaction, I will no longer be coming here for my services. She needs to learn how to provide better customer service. More

I was amazed at the warm welcome that I received from the product advisor, Nico Barbieri when I entered Toyota showroom @ Woodbridge. He took his time to explain full details about various categories of Rav product advisor, Nico Barbieri when I entered Toyota showroom @ Woodbridge. He took his time to explain full details about various categories of Rav 4 2025, that I intended to buy to me. Nico was very friendly, accommodating & reasonable. Woodbridge Toyota is a place to visit for your next Toyota cars or SUV because of the highly experienced staff that are working there. More