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Wolfe Mazda

Surrey, BC

4.9
665 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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665 Reviews of Wolfe Mazda

January 20, 2021

Received a very professional service from this dealership that is taking the Covid pandemic seriously. Will bring my Mazda back again for future servicing needs. More

by LG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 20, 2021 -

Wolfe Mazda responded

Thank you so much for recognizing how serious we are about the Covid-19 protocols we have implemented in order to keep our community safe during this pandemic, LG. We are also pleased to hear how happy you were with the professional customer service you received from our Wolfe Langley Mazda Service Team. We value your business and look forward to working with you again soon. Please stay safe.

January 20, 2021

Solid group of people running the service department. It can take a while to get an appointment sometimes because of how busy they are, but the care they take makes it worth returning to this location. More

by Krasmusens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Jan 21, 2021 -

Wolfe Mazda responded

Thank you for your feedback, Krasmusens. We couldn’t agree with you more. We are lucky to have such an amazing service team who truly care about our clients. We will be sure to share your comments with the guys. We appreciate your business and look forward to your return. Take care.

January 19, 2021

Always a pleasant experience to get my vehicle serviced at Wolfe. Would receive the dealership to family and friends. Keep up the good work. Thanks More

by sheroy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad & Al
Jan 20, 2021 -

Wolfe Mazda responded

Thank you so much for the perfect rating, sheroy! We will be sure to share this wonderful review with our Wolfe Langley Mazda Service Team to let them know to keep up the good work. We appreciate you putting in a good word for us with your family and friends. It means a lot to us and we will make sure to provide them with the same exceptional customer service we have provided you. We value your business and look forward to your next visit.

January 14, 2021

Highly recommend their team to family and friends. Customer service done right. Whole experience was positive and will keep coming back. The best! Thank you, Angela More

by Why
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig, Allan, Morgan
Jan 15, 2021 -

Wolfe Mazda responded

Thank you so much for the 5-star review and kind words, Angela. We really appreciate you being a customer and recommending our Wolfe Langley Mazda dealership to your friends and family. We strive for customer experiences like this and we are looking forward to working with you again soon!

January 13, 2021

The dealership was clean,the staff was very helpful and friendly. The work was done quicker than advertised and my car was returned to me clean. More

by herb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Sandford
Jan 15, 2021 -

Wolfe Mazda responded

Hello Herb, thanks for taking the time to let us know how we are doing. We are extremely pleased to hear that our Wolfe Langley Mazda Service Team was helpful, friendly and efficient during your recent visit. We truly value your business and feedback. Thank you for choosing our dealership for all of your automotive needs!

January 12, 2021

Always friendly. Always on time. Best dealership I’ve ever dealt with. Alan has been my service advisor since we purchased the vehicle back in 2014. More

by Mazda CRX5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Jan 13, 2021 -

Wolfe Mazda responded

Wow! What wonderful feedback! Thank you for taking the time to let us know how friendly, efficient and wonderful Alan and our Wolfe Langley Mazda Service Team is. We truly value your business and look forward to working with you for many more years to come!

Jan 13, 2021 -

Mazda CRX5 responded

My pleasure. Most reviews seem to be done only when there is a complaint. Being in the service industry myself, i want to give positive feed back when it is deserved. And it is definitely deserved. I too look forward to our years to come. Cheers

January 11, 2021

Fantastic service. Dale’s person (Gurtej) was best I’ve ever dealt with very very happy l. Will definitely recommend. Couldn’t be happier. Thanks More

by timjeves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gurtej
Jan 12, 2021 -

Wolfe Mazda responded

We are so happy to hear that you received such fantastic customer service from our Sales Consultant, Gurtej during while purchasing a new vehicle at our dealership. It is one of the best things we could hope for. Recommending Wolfe Langley Mazda to others truly means a lot to us. Thank your choosing our dealership. We wish you many happy miles in your new Mazda and we look forward to serving you for many years to come, Timjeves!

January 11, 2021

Helped with all my needs,making sure I had all the information. From making the purchase to driving away from the show room. A real team effort experience, well done boys. More

by RonBrig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monie,Shane,Nate
Jan 13, 2021 -

Wolfe Mazda responded

So glad our Wolfe Langley Mazda Sales team took such great care of you from start to finish when you were purchasing your vehicle with us! We can’t wait to share your awesome feedback with the team. Thank you for your business and a huge congratulations on your new Mazda, RonBrig! We look forward to working with you again serving you again, when you visit us for your regular vehicle maintenance. See you then!

December 18, 2020

I have no complaints bringing my car to Wolfe Langley Mazda for my regular maintenance... service has been excellent! Wait time has not been very long either. More

by DJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Eeg
Dec 23, 2020 -

Wolfe Mazda responded

Thank you so much for this amazing review and letting us know how our Service Team is doing, DJ. We really appreciate you being a customer and choosing Wolfe Langley Mazda for all of your automotive needs. We’re here for you anytime and we look forward to working with you again soon.

December 12, 2020

Less than poor customer service. They will sell you a car alright, but don't expect ever to get a hold of anyone afterwards. You can only get their attention in person. Phone calls, messages and voice-mails More

by MPgmail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Salesman and Managers, Reception
Dec 14, 2020 -

Wolfe Mazda responded

We sincerely apologize that you had an unpleasant experience with our sales team,MPgmail. The frustration you encountered due to the miscommunication is understandable and this is not the type of customer service we are known to deliver. We value our customers and truly appreciate the time you took to share your opinions. Please contact our Director of Sales, Patrick Curtis directly at 604-534-0181 at your earliest convenience so we want to fully understand your grievances and work to change your opinion of our dealership. Again, thank you for taking the time to write this review. We look forward to hearing from you and resolving your concerns.

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