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Wolfe Cadillac

Edmonton, AB

4.3
227 Reviews

17820 Stony Plain Rd

Edmonton, AB

T5S 1A4

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227 Reviews of Wolfe Cadillac

March 04, 2022

Always friendly courteous service and treated excellent every time I visit there. I definitely would recommend them More

by konatodd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Mar 04, 2022 -

Wolfe Cadillac responded

Thank you for the wonderful review! We look forward to seeing you again for all your vehicle needs.

March 02, 2022

Bought my truck brand new there- and have had nothing but problems. New tourqe converter. When they pulled transmission out , they never tightened up 2 bolts on cross member. New radiator installed, & when t More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark - not his fault tho !! It’s all on the service manager/ mechanic’s
Mar 23, 2022 -

Wolfe Cadillac responded

Hello Mike, We're sorry to hear you did not have the experience you were hoping for. Our Service Manager would like to discuss this issue with you further, she can be contacted at 780-482-5772. - Wolfe Cadillac

February 18, 2022

I Love my vehicle! BUT, I was taken to the cleaners! Nancy was great at selling her used vehicle and taking my trade, but I did not see any documentation of monies un More

by smook5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Wendel
Mar 04, 2022 -

Wolfe Cadillac responded

Hello, We're glad to hear you enjoy your vehicle and our management team is investigating your concerns. Please know that we do take these matters seriously and strive to give you the best purchasing experience possible. We appreciate your patience as we work on this and thank you for your valuable feedback. -Wolfe Cadillac Edmonton

February 04, 2022

It is a pleasure to do business with Wolfe Cadillac.From It is a pleasure to do business with Wolfe Cadillac. From the time you enter the dealership until you have finished your business all staff very help More

by rickmerl@shaw.ca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Over time worked with Mark in service; Gordon in sales and Linda service manager
Feb 08, 2022 -

Wolfe Cadillac responded

Thank you for the fantastic review! Our team takes pride in providing exceptional customer service during and after your purchase. We look forward to seeing you in our dealership again for all your vehicle needs.

February 03, 2022

Friendly. Helpful. Very clean and welcoming dealership. Thanks Cannot think of 15 words to use. Thanks. More

by Deb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kennedy
Feb 08, 2022 -

Wolfe Cadillac responded

Thank you for the great review, Deb! We're glad you enjoyed your experience in our dealership.

February 02, 2022

I am was very pleased with the prompt and oil change service on the Cadillac. More

by diannephillips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot the young lady name, but very polite.
Feb 08, 2022 -

Wolfe Cadillac responded

Thank you for the 5-star review, Dianne! Our Service team is always happy to provide top quality customer service.

January 29, 2022

Was able to get vehicle in for required maintenance on schedule. Very friendly service staff. More

by tdchris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Kennedy/Terry (shuttle driver)
Feb 08, 2022 -

Wolfe Cadillac responded

Thank you for the review! We look forward to seeing you in our Service department again for all your vehicle needs.

January 28, 2022

Heather is amazing every service! Happy she is my service advisor at Wolfe Cadillac! Thanks More

by **
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather
Feb 08, 2022 -

Wolfe Cadillac responded

Thank you for the great review of your experience with Heather! We always appreciate the kind words and will pass the message along to her.

January 23, 2022

Very friendly and excellent service. Jorge was very professional. I have always been treated very well at Wolfe Cadillac, from the time of purchase and each time I have brought my 2019 XT5 in for servi More

by Kevin Stewart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge
Feb 08, 2022 -

Wolfe Cadillac responded

Thank you for the kind review and recommendation, Kevin! We look forward to seeing you again for all your maintenance needs on the XT5.

January 19, 2022

Some dealers clean vehicle insiteout and leave a vehicle in very clean shape i am a little unhappy More

by alojzst
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bjorn
Feb 08, 2022 -

Wolfe Cadillac responded

Thank you for taking the time to leave a review. While our Service department does their best to clean vehicles before they are given back to owners unfortunately during our busier seasons a wash cannot be guaranteed. We understand this may be disappointing however the que could add several hours to your wait time and we prioritize getting you back on the road and loving your vehicle. We appreciate you choosing Wolfe Cadillac Edmonton and hope improve upon your experience the next time you visit us.

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