Windsor Mazda

Excellent service in everything, especially from the seller Kurt Silvera. He helped me a lot throughout the process of getting my suv Mazda X5 2016. I give him a 10/10 seller Kurt Silvera. He helped me a lot throughout the process of getting my suv Mazda X5 2016. I give him a 10/10 More

I recently bought a car from them. Initially I wanted to purchase the extended warranty but I changed my mind during signing day. The financial manager got very aggressive with me. He told me he couldn't ca purchase the extended warranty but I changed my mind during signing day. The financial manager got very aggressive with me. He told me he couldn't cancel it. He even said "I'm giving you everything you want, my manager will not cancel it for you" (very professional). They then proceeded to tell after signing the bill of sale that I couldn't take my car home that day because it had a recall and then called it a reprogramming. They were lying because they thought they could get the manager to force me to sign the contract for the extended warranty. The next day, I go in to talk to the manager and he tells me that I can't get the car until I sign the contract for the warranty. He told me that everything has been pushed through on their end. I tell him that it is not my fault they pushed it through without having my signature. He then says that he cannot cancel it as it is the warranty companies job. I call TWO customer service representatives from the warranty company in front of him on speaker and they BOTH say that it is the dealerships job. He denied it for an hour both to me and to the customer representatives. After having spent over an hour in his office he finally says he wants to come to a 'resolution' and that he will rewrite the bill of sale. Magically all of the sudden he can cancel the warranty. I don't believed that they pushed the warranty through but I think they were trying to coerce me into signing the contract to get commission. If they didn't have a deposit from me, I wouldn't have bought from them. Please be careful if you decide to go to this Mazda. Do not get the warranty. Go to another Mazda location if you can. More

HEATHER SIn the parts department is an amazing. HEATHER S In the parts department is an amazing. Knowledgeable. Fast respond. Caring and helpful individual. Heather way to go for helping the commu HEATHER S In the parts department is an amazing. Knowledgeable. Fast respond. Caring and helpful individual. Heather way to go for helping the community. You are number one in my books. More

Wonderful Experience I had the best experience at Windsor Mazda. The staff were all lovely and patient (especially Moon!!). I am very happy with my new car + the price + t I had the best experience at Windsor Mazda. The staff were all lovely and patient (especially Moon!!). I am very happy with my new car + the price + the overall experience. Who needs a sweater?? ;) More

Go home and run your own credit - windsor mazda I wanted a new mazda suv but I guess I wasn't wearing the right sweater. Salesman wouldn't give me the time of day. I wanted a new mazda suv but I guess I wasn't wearing the right sweater. Salesman wouldn't give me the time of day. More

worst experience in any dealership ever Ask salesman for the price 2010 ford edge he said asking price is $19000,after test drive was $19500,when we agreed on $18250,sales manager came up wi Ask salesman for the price 2010 ford edge he said asking price is $19000,after test drive was $19500,when we agreed on $18250,sales manager came up with asking price of $19900 with "'good""news he got different ford edge with different colour for agreed price of $18250,i thought i must be on some kind of funny video show.Will not recommend to anyone. More

i found your staff to be friendly and very helpful, i i found your staff to be friendly and very helpful, i ordered 2 tires in the norning and they were on my rims that same day, even though i was i found your staff to be friendly and very helpful, i ordered 2 tires in the norning and they were on my rims that same day, even though i was not in a rush. More