Willowdale Nissan Ltd.

brought my car for repair. they told me to change parts and even said that i need to change my engine and transmission... when i took the car the issue was not fixed. they even they told me to change parts and even said that i need to change my engine and transmission... when i took the car the issue was not fixed. they even admitted that they did not look into the problem and instead trying to fix something else. at the end issue was not fixed and cost me so much money More

Twice we visited the dealership and were turned away. I simply asked if the copy of my license would be destroyed after our visit and test drive. The rude response was NO and that they would not provid I simply asked if the copy of my license would be destroyed after our visit and test drive. The rude response was NO and that they would not provide us with a test drive. Six months ago I went to check out the Rogue. After an hour wait, they sent someone from their parts department.... so I bought a Tucson Ultimate Hybrid next door. This time we were buying a car for my husband, but it isn't going to happen. This dealership is ruining the Nissan brand. More

Terrible experience here, Jino the sales manager when he gave a quote added items I didn’t ask for without itemizing what the charges were for. I found this totally disgusting!! I will never go back here ag gave a quote added items I didn’t ask for without itemizing what the charges were for. I found this totally disgusting!! I will never go back here again!! BUYER BEWARE More

Purchased used vehicle and service manager Refused to tell me what my car had been serviced for. tell me what my car had been serviced for. More

Just have got new Qashqai from Dmitry Mazurkevich. The car is awesome and Dmitry was very helpful! He's a very detail oriented sales person, friendly and very professional. I'm satisfied @100% with th The car is awesome and Dmitry was very helpful! He's a very detail oriented sales person, friendly and very professional. I'm satisfied @100% with the deal and the service. Definitely I recommend Dmitry to all my friends and coworkers. Thank you very much Dmitry! More

Purchased my 2017 Nissan Sentra from this dealership in November of 2017. I rarely drive this vehicle and was surprised when the transmission began to make funny noises. Took the car in on September 30, November of 2017. I rarely drive this vehicle and was surprised when the transmission began to make funny noises. Took the car in on September 30, 2021 and was informed the vehicle (50000 km on the odometer) required a new transmission. No time line for the repair was provided, even though under warranty no loaner vehicle was provided and I was informed that no client transportation from the dealership was available from the service department to my home. Had to walk 10 km from the dealership home and I am still waiting for my car. There has been no response from Nissan Canada about the provision of a loaner vehicle that I would use to and from work, transport groceries and transport my children. Dropped the car off almost two weeks ago and been stranded by Nissan. Think twice about this company for your next car purchase. More

John Lim and his team provide excellent customer service. I have been going there for many years for oil changes, break pads, lost fob, snow tires and body work (darn pot hole) and they always provide prompt I have been going there for many years for oil changes, break pads, lost fob, snow tires and body work (darn pot hole) and they always provide prompt, great service at a reasonable price. Thank you! I appreciate your friendly knowledgeable service! More

Purchased a pre owned Rogue. Our sales person was Shawhin Mavandadi. He is wonderful! Friendly, knowledgeable, patient and understanding, honest and trustworthy. He worked really hard on our behalf Shawhin Mavandadi. He is wonderful! Friendly, knowledgeable, patient and understanding, honest and trustworthy. He worked really hard on our behalf to get us a great deal. He really cares! And we love our Rogue! Thanks Shawhin! More