Whitby Oshawa Honda

Excellent customer service. Everyone went above and beyond for me and I truly appreciate them. I would recommend you to anyone looking to have a positive, efficient and welcom Everyone went above and beyond for me and I truly appreciate them. I would recommend you to anyone looking to have a positive, efficient and welcomed buying experience. More

Trevor Headrick is the best! Great experience, professional, friendly, takes time to listen, answer questions and works with you to get a good deal and the perfect car for your n Great experience, professional, friendly, takes time to listen, answer questions and works with you to get a good deal and the perfect car for your needs. Very happy customer of Whitby Oshawa Honda because of Trevor. Thanks, Trevor. More

I have dealt with this dealership for over 20 years. This time I purchased a 2022 Accord. It’s a great car and the dealership made it a pleasant and easy transaction. I’d like to recognize some people This time I purchased a 2022 Accord. It’s a great car and the dealership made it a pleasant and easy transaction. I’d like to recognize some people by name as they were very helpful—Dan O. (Salesman extraordinaire), Trevor Carew (problem solver), Kyle (finance master) and Faraneh Andrade (delivery specialist)! A great team of people and I apologize to both Kyle and Dan for not spelling your last names. More

Worst sales manager i ever came across. We spent an hour or more with Colin, were this close to make a deal and then comes sales manager Tony, who simply ruined all the progress we made. I We spent an hour or more with Colin, were this close to make a deal and then comes sales manager Tony, who simply ruined all the progress we made. I don’t know how Tony reached to become a sales manager. Colin was way better than him. Highly disappointing! More

Very good professional experience and efficient service I’m a very happy customer I would recommend to anyone looking to buy a new or used car I’m a very happy customer I would recommend to anyone looking to buy a new or used car More

Great salesman, Carlos always make my experience at Honda easy and smooth! Thank you so much easy and smooth! Thank you so much More

39 minutes agoNEW I am very disappointed with Whitby Oshawa Honda. My overall experience was POOR. Salesperson: 4/5 (personable, good product knowledge but lacks communication) Management: 0/5 (dur Oshawa Honda. My overall experience was POOR. Salesperson: 4/5 (personable, good product knowledge but lacks communication) Management: 0/5 (during the initial trade in process my wife and I were not acknowledged at all, attempts to maximize profit rather than creating/keeping a relationship and very unprofessional. Below is the reason for my ratings above. I had a contract signed mid-December which was to trade-in my Palisade for a Civic. The contract did indicate a re-appraisal at time of delivery. With the inventory shortage I patiently waited for the call for the delivery. 3-months later I get the call to come in (March 5th) since they are expecting my Civic to arrive shortly. My salesperson Daniel A. presented the new trade-in offer which was $2,000 below their original offer. Noting that I've paid over $2,200 in the last 3-months. There has also been no change in my Palisade's condition with the exception of an additional 1500 kms. There are only 6 other Palisades exactly like mine on sale within 100 km radius of the dealership. Comparable Palisades in the Ultimate trim are selling between $58,000-$61,000 which did not change since the time I was provided my original trade-in offer. I was obviously livid and insulted with the low ball offer so I requested them to go higher and they came back with $500 more. It was clear that they wanted to play games so I demanded multiple times to see the Sales Manager (Trevor Carew) that was making the offer. He finally came to discuss his offer. I presented the same information mentioned above regarding my Palisade's value. He dismissed all the research that I had done and continued with his reasoning for his offer. He mentioned that he is going to sell my Palisade to an auction since it wasn't going to sell which is not accurate based on the number of Palisade Ultimates available in the market. The discussion got heated and we mutually agreed to terminate the sales contract. On the way to the payment desk he (Trevor Carew) kept on staring me down as if he wanted to fight me. I indicated for him to stay away and go away during the process. He didn't like being told this so he pointed his finger at me and shouted "don't talk to me like that". I eventually got my deposit back but I will never go back to Whitby Oshawa Honda for any type of sales or service. A few things to note when dealing with this dealership. Their calculations are off in comparison to the online Honda calculator. I asked the difference (in my case there was a $22 bi-weekly difference in the payment amounts) and no one could explain or take the time to explain this to me. When trading in make a point of emphasis on any extras you spent to enhance or protect the value of your vehicle (i.e. paint protection film, ceramic coat, etc.). Whitby Oshawa Honda didn't even consider this during their evaluation for my trade. I believe things happen for a reason. I was able to connect with Clarington Honda on March 5th and they happen to have the Civic Touring I was looking to buy. I came in March 7th and the deal was completed within 20 minutes. My payments are lower and I take possession of my Civic this Thursday. The experience between the two dealerships was night and day! Clarington Honda is family run and you can tell they value creating meaningful and long lasting relationships with their customers. No thank you Whitby Oshawa Honda! Thank you Clarington Honda! More

I would highly recommend Whitby Oshawa Honda to anyone looking to buy a Honda vehicle in for Whitby-Oshawa area. I got my second car from there- a beautiful 2022 Civic Touring. I got great help from Suhai looking to buy a Honda vehicle in for Whitby-Oshawa area. I got my second car from there- a beautiful 2022 Civic Touring. I got great help from Suhail (Sales Specialist), Ashley (Financial Services Manager), and Fara (Delivery Coordinator) who came together to help me acquire my new car. They were very friendly, professional, and knowledgable. I would also like to thank Trevor Carew ( General Manager) for his support during the process. Whitby Oshawa Honda is the Gold Standard in dealerships. More

Very good experience. Professional and friendly service by all involved. Dan, Calvin and Fara were very helpful and answered all my questions. Professional and friendly service by all involved. Dan, Calvin and Fara were very helpful and answered all my questions. More

Couldn’t have asked for a better person to help me with my first car👍🏻 my first car👍🏻 More