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Whitby Oshawa Honda
Whitby, ON
2,631 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,631 Reviews of Whitby Oshawa Honda
February 03, 2017
Mathew Gauss, thanks for great service Dear Mathew, thanks a million for your great help, for dealing with stupid customers like me and resolving our issues quickly. efficiently, courteou Dear Mathew, thanks a million for your great help, for dealing with stupid customers like me and resolving our issues quickly. efficiently, courteously, professionally, and making it a great and pleasant experience. Thanks, Karl More
by Karl Marx
Employees Worked With
Mathew Gauss
February 02, 2017
Excellent customer service ! I have purchase several vehicles over the past few years. I keep coming back because the excellent customer service this dealership provides. Alain I have purchase several vehicles over the past few years. I keep coming back because the excellent customer service this dealership provides. Alaina, my sales professional was very friendly and a pleasure to work with. Kyle, finance manager was patient and explained the process In a professional manner. I highly recommend this dealership! Keep up the great work! More
by blink1342
Employees Worked With
Jennifer Hurdman, Kyle Thomas, Alaina Hosein
February 01, 2017
Excellent Experience We just bought our Honda CRV from Whitby Oshawa dealership and we are delighted to share that our overall experience start from beginning to end was m We just bought our Honda CRV from Whitby Oshawa dealership and we are delighted to share that our overall experience start from beginning to end was memorable. The whole staff were friendly, cooperative and efficient. Our sales consultant Laura Scheel was very professional, thorough and friendly. She guided us throughout the process and provided us enough insight to make our right choice. We highly recommend this dealership to others. Service and sales both took a great care of all our needs and we are looking forward to do more business with this dealership in future. Thank you Honda! More
by family
Employees Worked With
Laura Scheel
January 31, 2017
2016 Honda Coup T Again, it was a great pleasure to purchase my new Honda Civic. David and Jennifer went to great lengths to meet my needs. The Honda Civic EX Coup was Again, it was a great pleasure to purchase my new Honda Civic. David and Jennifer went to great lengths to meet my needs. The Honda Civic EX Coup was above my requirements, but within my budget. The 2016 Honda Civic exceeds all my needs plus. This was my 5th Honda purchased from Oshawa Whitby Honda and always a great experience. The staff in the Sales. Finance and Service areas have been great since 1999. I have recommend Oshawa Whitby to my friends when they are considering to purchase a new or used car. I will be back to purchase a new Honda in the future. Again, thanks for treating me as a customer and all the best to Dave, Jennifer and all the staff at Oshawa Whitby Honda. More
by Willem van Kooten
Employees Worked With
Jennifer Hurdman, Kyle Thomas, Nik Chinell, Dave Escolano, Jimmy Olidis, Carrie Evans
January 30, 2017
Cooperative and friendly services and price to sale I drove from Mississauga to buy a car from this dealership after visiting many other Honda dealership, but at Whitby-Oshawa Honda services provided b I drove from Mississauga to buy a car from this dealership after visiting many other Honda dealership, but at Whitby-Oshawa Honda services provided by Adam Rumball was Amazing, His attitude was very friendly, cooperative and knowledgeable. He made me feel very comfortable and as per his commitment that he is always available if I have any issues, He make sure the delivery was on time and smooth, I would for sure recommend all my friends and readers of this review if planning to buy Honda visit this dealership and ask by name for Adam Rumball you will defiantly get an excellent services. More
by Iftikhar
Employees Worked With
Adam Rumball, Adam Rumball
January 30, 2017
Quality service! I just purchased Honda Odyssey 2017 and this is first time from this dealership. Sales rep Adam made us everything very easy and enjoyable. My Wife an I just purchased Honda Odyssey 2017 and this is first time from this dealership. Sales rep Adam made us everything very easy and enjoyable. My Wife and kids had a great time with this dealership, particularly Adam took special care to my kids.Thank you Adam and we are really touched for your excellent service!. Every one very friendly including reception ladies. Finance Manager Kyle Thomas also very helpful,very efficient and explained everything about finance. Thank you Kyle. More
by Sam
Employees Worked With
Kyle Thomas
January 30, 2017
Great salesman Thanks Peter for the great customer service and all you have done for me you were easy to deal and nice to talk to you. I would definitely recommend a Thanks Peter for the great customer service and all you have done for me you were easy to deal and nice to talk to you. I would definitely recommend anyone looking for a new Honda talk to Peter he is a great salesman and is there for you in whatever you need thanks again Peter all the best. Cory hynes More
by Cory8282
Employees Worked With
Peter van Dorsser
January 27, 2017
Great Experience! My boyfriend and I purchased a 2016 Honda Civic LX from George. This was our first time purchasing a vehicle from a dealership and George made the exp My boyfriend and I purchased a 2016 Honda Civic LX from George. This was our first time purchasing a vehicle from a dealership and George made the experience very easy and enjoyable. He understood our needs and budget was able to find us something that worked with both. Nik was very helpful and was able to help explain everything to us from a finance side. Both George and Nik were very honest with us and we felt extremely comfortable during the whole process. If you are looking to purchase a new vehicle I would highly recommend you go see George! More
by Samantha
Employees Worked With
Nik Chinell, George Huang
January 27, 2017
great experience I am satisfied with their way of dealing and the quality of work. They provide good service to the customers and Dave Escolano is a good guy with grea I am satisfied with their way of dealing and the quality of work. They provide good service to the customers and Dave Escolano is a good guy with great experience. More
by SIMARJEET SINGH
Employees Worked With
Dave Escolano
January 24, 2017
A Place to Buy a Vehicle The 5 star review is for John Howes the salesperson. I would rate the dealership itself 3 stars at best. Adequate with lots of room for improvement. The 5 star review is for John Howes the salesperson. I would rate the dealership itself 3 stars at best. Adequate with lots of room for improvement. First Impression: My wife and I walked into the show room and stood around for a good 20 minutes waiting for someone to acknowledge us. Meanwhile employees busily walked past lost in there own little worlds. We finally asked the girl at the sales desk if we could speak to a sales person, so she paged someone to come greet us. This was a really poor first impression. I've had better customer service buying a pair of socks. Salesperson: We were introduced to John Howes who was easy to deal with, and seemed very open and honest about everything. It felt like he was looking out for our interests as much as his. This sense of mutual fairness is often hard to find when buying cars, and it was refreshing. He worked with us to get the deal we wanted both on the new car, as well as our trade. While we didn't get the exact deal we wanted, we managed to get pretty close. Vehicle Delivery: I ordered a new vehicle that wasn't on the lot yet, and the delivery process was painfully slow. I ordered the car in October and finally received it January. It was nearly 90 days from purchase agreement to delivery. I was told it would likely be delivered by end of November (30 days). I received no updated ETA's and getting anything that resembled an update was difficult. I assume this is because Honda does not provide the necessary information to the dealership to allow them to provide proper status updates. Even rough ballpark estimates would have been better than the void of communication I received. "Hidden" Fees: This dealership has a standard $299 "Security Package" that they add to all deals. This package was never discussed with me, and I only found it later at home after I had signed the purchase agreement. This "Security Package" is essentially Global i VIN etching / tracking, and a set of locking wheel nuts which you can purchase virtually anywhere for about $30. This package provides virtually no value to me, and I would absolutely not elect to pay for the package had I been given the choice. I think it's disgusting that the dealership would force this package onto their customers. I'm sure it's a common practice, but that doesn't make it acceptable. Suggestions: - Greet people when they walk in the door - Get rid of the standard "Security Package" and offer it alongside the other add on's like fabric protection or rust proofing. If you can't sell it because it offer's no value, stop offering it. - Provide better customer updates regarding vehicle delivery ETA. If the discussed delivery day is approaching or elapsed, provide a simple update. Even if it's just "I'm looking into it" - Stop demanding favourable reviews, it's cheap and aggressive. Provide better customer service and favourable reviews will happen organically. Also, find a better way to quantify and measure sales person performance. More
by cdnchris
Employees Worked With
Nik Chinell, John Howes
