Whitby Oshawa Honda

Efficient Process After visiting a number of dealership, went to Whitby Oshawa Honda...found the inventory and the prices were good, and the service was efficient. Pet After visiting a number of dealership, went to Whitby Oshawa Honda...found the inventory and the prices were good, and the service was efficient. Peter Van Dorsser was my sales contact - no pressure, easy going, informative, attentive - exactly what I expect...but didn't find elsewhere. More

Incredible Experience Leaving a separate review for each employee: Carrie Evans: I purchased my car almost a month ago and found out it had a very common issue within Leaving a separate review for each employee: Carrie Evans: I purchased my car almost a month ago and found out it had a very common issue within it's generation (8th gen Accords) which I brought to Carrie's attention. From start to finish, she was extremely pleasant, transparent and patient. She explained the issue very thoroughly and informed me of all the resolutions available. At no point did she make me feel left out of the conversation as most shops tend to do by drowning out their customers with industry / technical jargon. She even went the extra mile to accommodate expenses that she was in no shape or form excepted, nor obligated, to cover which really added to the experience. This level of service is how you retain customers. The sales department can sell a car but a good service department is what keeps them coming back and I commend Carrie for her absolute professionalism and dedication to her clients and their needs. Also, the gentleman in the back of the shop named Jacob who drove me back to the dealership via the shuttle service was a very courteous and personable individual and I wish I could give him a positive review as well but it seems some employees aren't available on the website. For whoever reads this at Whitby Oshawa Honda, please send him my positive feed back. Amanda Lachlan: Some people have a knack for being good at what they do and Amanda is one of them. From my first conversation with her over the phone till my first in-person meet, she had the most uplifting and positive demeanor ever. Amanda helped me set up appointment dates, explained procedural requirements and was an all around superstar. Through her positive attitude and professional disposition, you can expect the absolute best and she delivers. Being the first line of communication with customers and face of the dealership for clients calling on service / repairs, she ensures every individual is treated fairly and with absolute respect. Above all else, she makes the process easy and simple. She is transparent, patient and honest with all / any concerns you may have. They will respect your time and commitments and will make every effort to try and make your experience as smooth as possible. Amanda has been more than just a service advisor through my experience, she has been a friend. She is always easy to talk to, always sincere and is always on your side (regardless of how far fetched your questions / problems may be). Thank you for a great experience Amanda. Colin McMaster Honestly can't say enough good things about Colin. Probably the most considerate, accommodating and transparent individual out there. He is not in it for a sale. He is not in it for commission. He genuinely cares about the customer and does everything reasonable and at times, unreasonable, to fight for you and make a case to his superiors when it comes to negotiating and purchasing your car. I bought a used vehicle from him and although most dealers end their "customer service" the minute you drive off, Colin continued to show the same amount of courtesy and commitment as the minute you walked in. Really can't say enough good things about this upstanding gentleman. Actually, yes, I can: If you go to Whitby Oshawa Honda, tell the receptionist you're looking for Colin and refuse anyone else who approaches you (not saying their other salesmen/women aren't good, I'm certain they're well trained professionals as well) but for a personal yet professional, no pressure, no commitment experience, ask for Colin. Ali More

Relaxing what's best for customer service Amazing customer service, right at the door you are greeted and given assistance by almost everyone until you are directed to the correct person/depar Amazing customer service, right at the door you are greeted and given assistance by almost everyone until you are directed to the correct person/department. Most of all Daniel Olszewski who had me laughing the whole time, kool down to earth guy is not just interested in selling you a car but making your day. More

Simple, Fast, & Effective Nick was amazing! The entire process was simple, quick, & effective. I couldn't have been more impressed with this sales experience, and it more tha Nick was amazing! The entire process was simple, quick, & effective. I couldn't have been more impressed with this sales experience, and it more than exceeded my expectations. More

Total Team Effort made for great experience! Wasn't sure what to except heading into the process of potentially purchasing a new car but I was quickly put to ease thanks to a team effort from Reb Wasn't sure what to except heading into the process of potentially purchasing a new car but I was quickly put to ease thanks to a team effort from Rebecca, Dan and Joshua. Dan treated me with the utmost respect and made my decision to purchase a new vehicle easy. Dan answered every question I had and went above and beyond from the test drive to helping me decide what model was right for me. Dealing with Rebecca was a pleasure, she made everything quick & easy. Also, big thank you to Joshua for helping on the floor. Thanks to this team effort I had an excellent experience at Whitby Oshawa Honda and would highly recommend. More

Purchase of New 2016 Honda Fit Before I even step foot into a dealership, I generally have already done extensive research into the car I'm looking to test drive and potentially pur Before I even step foot into a dealership, I generally have already done extensive research into the car I'm looking to test drive and potentially purchase. Over the 20 some years that I have bought and sold my vehicles, it's pretty rare that the salesperson has as much knowledge on the vehicle as I do. Well, I'm pleased to report that Nick Mohr knew as much about the vehicle as I did, and probably more. Nick was a pleasure to work with and I really appreciated his depth of knowledge on not just the Honda Fit, but also its direct competition. I realize I may not be the easiest customer to deal with because I tend to put the sales people through their paces, particularly on product knowledge and pricing. But, Nick had the (right) answers to all my questions, and was reasonable on meeting me on my price expectations. Thanks again, Nick. I hope we can do business again sometime in the future. Best, Julian More

Great purchase experience We went to multiple dealerships, then went to Honda. Easily the best visit. We worked with Adam Rumball, who was genuine, friendly, funny and helpfu We went to multiple dealerships, then went to Honda. Easily the best visit. We worked with Adam Rumball, who was genuine, friendly, funny and helpful. We were undecided, but our minds were made up after our test drive and getting information from Adam. Adam was patient and went through the details of the CR-V, with a focus on the safety of the vehicle. We didn't feel rushed. No other dealer made us feel like we knew the vehicle like he did. Afterwards we felt comfortable that we were making the right choice. We then moved into purchasing the CR-V. That part is stressful, but Adam made us comfortable and relaxed. We were going through lunchtime and Adam offered us part of his lunch, and then eventually got us some lunch. When spending so much money on a vehicle you want to feel informed, and comfortable. We certainly did. More

Great place to buy a car The process was smooth and done in a timely manner. The salesman made us feel at ease since buying a car can be very stressful. The process was smooth and done in a timely manner. The salesman made us feel at ease since buying a car can be very stressful. More

Deposit on 2018 Civic Adam Rumball has been very helpful in my order of a civic. Hopeful he will be informative till the car is delivered and help me even after I receive t Adam Rumball has been very helpful in my order of a civic. Hopeful he will be informative till the car is delivered and help me even after I receive the car for servicing. More

Communication with Nich Mohr very reassuring Before I made the decision to purchase Honda HR-V, I researched by calling many Honda dealers in greater Toronto, Hamilton and Guelph. I was quite imp Before I made the decision to purchase Honda HR-V, I researched by calling many Honda dealers in greater Toronto, Hamilton and Guelph. I was quite impressed by Whitby Honda's agent Nick Mohr; his patience and cooperation in dealing with my queries. More