Dealer Reviews
Service Reviews
Cars for Sale
We noticed you're currently located in the U.S. and so are we! Please visit the U.S. website for a more optimized experience.
Dealer Log In
All Salespeople
Sales Department
Whitby Oshawa Honda
Whitby, ON
2,634 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,634 Reviews of Whitby Oshawa Honda
September 01, 2017
best car buying experience yet ok here is the story. I was the owner of a 1 year old jeep that I traded my Honda for last year. after having several problems with this jeep and with ok here is the story. I was the owner of a 1 year old jeep that I traded my Honda for last year. after having several problems with this jeep and with it back at the jeep dealer again I took a cruise into Whitby Honda. I was not looking to buy anything really I was just window shopping but was also open to a Honda since they have been great to me in the past just not sure if a jeep trade in was an option. when I walked in I was greeted by salesman Peter Van Dorsser. super nice guy I explained my situation to him and he asked me what I was looking for without trying to push me into anything. we discussed what kind of options were there and when I found a car that I really liked (acura ilx) and not wanting to break the bank pete told me he would have to talk to the big wigs Ifukhar Khaliq and Richrd Alam. after talking to the big wigs pete came back with an offer that was more than fair so it was a no brainer I was back in a Honda/acura. I have bought several cars from dealers over the years in 3 different provinces and I always find dealers pushy and wanting to steer you into something I was not interested in I didn't have that feeling here at all. from the sales staff to the managers they took the time to listen to what I wanted and figured out a way to get me into the car I wanted at the price I wanted I cant thank them enough they have gained a customer for life. they took the time to show me how everything worked in the car and introduced me to the service staff also so I know who to talk to when its service time it had a very family feel over there. its only been a day since I got the car home and have already recommended Whitby Honda to 3 people and will continue to do so in the future cant say enough good things about these guys. I hope this review is helpful but I suggest you go in for yourself you wont be disappointed ask for Peter Van Dorsser he will take good care of you More
by joe_watters
Employees Worked With
Iftikhar Khaliq, Rebecca Simpson, Peter van Dorsser, Richard Alam
September 01, 2017
Amazing Experience! Happy to deal with Peter Van Dorsser and staff at Whitby/Oshawa Honda, they made our experience with purchasing a new Civic very easy and enjoyable. V Happy to deal with Peter Van Dorsser and staff at Whitby/Oshawa Honda, they made our experience with purchasing a new Civic very easy and enjoyable. Very fair pricing, amazing knowledge and quick responses to any questions or concerns ( regarding finance compared to lease, about the car itself, best one for fuel efficiency with our long commutes) I would highly recommend this dealership to my friends and family! So happy to be in our new civic! More
by SarahL
Employees Worked With
Iftikhar Khaliq, Peter van Dorsser, Richard Alam
August 31, 2017
I had a wonderful experience buying my newer Honda! Mike Jenkins was a very kind and enthusiastic salesperson. He made me feel comfortable and he never made me feel stupid as I really don't know alot ab Mike Jenkins was a very kind and enthusiastic salesperson. He made me feel comfortable and he never made me feel stupid as I really don't know alot about cars. Thanks for a wonderful experience. More
by Dale
Employees Worked With
Kyle Thomas, Michael Jenkins
August 31, 2017
Superior Purchase Experience Purchased a 2017 Honda CRV Touring, shopped around with 2 other dealers to get the best price. This dealer was the lowest price and included some ac Purchased a 2017 Honda CRV Touring, shopped around with 2 other dealers to get the best price. This dealer was the lowest price and included some accessories in the deal. the delivery was quick and complete with thorough coverage of all the new electronic features. John Baird did an excellent job. More
by Boomer
Employees Worked With
John Baird
August 30, 2017
Just wonderful ! I was well taken care of and all my questions had answers. I'm on happy customer and I shall recommend this dealership to everyone! I was well taken care of and all my questions had answers. I'm on happy customer and I shall recommend this dealership to everyone! More
by Stboyce
Employees Worked With
Peter van Dorsser
August 29, 2017
purchase a new car It is a wonderful experience to have our car purchase with John's patiently explanation and great help. We are expecting to have a good service for It is a wonderful experience to have our car purchase with John's patiently explanation and great help. We are expecting to have a good service for following up More
by fanny7550
Employees Worked With
John Baird
August 29, 2017
"Safety Inspection" but not safe to drive Bought a used truck from this dealership. The sales experience was average - nothing to complain about and nothing to jump up and down about. The pr Bought a used truck from this dealership. The sales experience was average - nothing to complain about and nothing to jump up and down about. The problem came when driving the truck home (I was from out of town). I noticed a ticking and brought the truck to a local garage. Upon inspection the mechanic noticed several things that should not have passed an Ontario Safety Inspection. Because some were rather alarming I had them do another Safety Inspection. It came back with $2000 of work needed to pass the safety. Most disturbing was the brakes which, as the mechanic explained to me: "one hard stop and the brakes would fail". Also disturbing was a spare tire held on under the truck with an almost disintegrated nut. The mechanic said it was just waiting to fall off. Also needed a new exhaust manifold (that was the ticking), emergency brake work, and some suspension work. Something as simple as tire pressure was also overlooked as the front tires were 20 PSI over inflated. Also noted by the local garage was approximately $4000 of work needed, mostly for items that the garage said just barely met the safety requirements. This was essentially new brakes and ball joints. Now, this dealership sold me a "safety inspected" vehicle and let me drive away (over 1,000 km) with a vehicle that could have had its brakes fail and the spare tire fall off. Granted, the spare tire wouldn't impact me but I'd hate to be driving behind or beside the truck on the 401. Needless to say I'm not impressed that they would put my family's and other driver's safety in jeopardy. The dealership did pay for the $2000 for safety related items but it was like pulling teeth. I almost had to involve the Ministry of Transportation. However, I now have a used truck that I have to put $4000 of work into and not one bit of help from the dealership for that. I also had to pay the cost of the second safety inspection. Oh yeah, and not once was there any apology for the dangerous situation they put my family into. Be very wary if purchasing a used vehicle from this dealer. Their "Safety Inspection" is not very good. I'm skeptical if one was even performed on my vehicle or if it was simply a paperwork exercise. More
by grs
Employees Worked With
Ashok Tawde, Sarah Evans, Calvin Alon
August 28, 2017
Don't waste your time or money - Terrible Sales Management!! I called and made an appointment to view/purchase a specific used vehicle. I was coming from a significant distance so I booked an appointment with a I called and made an appointment to view/purchase a specific used vehicle. I was coming from a significant distance so I booked an appointment with a Sales Manager (Iftikhar Khaliq) and asked that the vehicle be held for me to test drive/view/purchase. I assured the Manager that I intended to purchase the vehicle and asked if he wanted a down payment to hold the vehicle until I arrived to arrange the purchase. No worries at all - we will hold it for you, I was told. Upon my arrival 2 hours later, no arrangements had been made and after speaking with another Sales Manager on duty, I was told that this vehicle had just been sold to another client a few minutes ago. I asked how could this happen as I specifically called 2 hours prior to make sure that a situation like this would be avoided. "I just checked with the General Manager (John Biglow) and it's a firm deal" I was told by the on-duty Manager with a shrug of the shoulders. At no point was an apology offered, nor did the General Manager (who was well aware of what was going on) come over to apologize and/or see if something could be put together on another vehicle with a little more incentive to purchase and keep the customers that came to purchase a vehicle, happy. What a terrible experience and a complete waste of time for a customer coming to purchase a vehicle!! If I were the dealer principal of this dealership, I would seriously be questioning what I pay these Managers for. Here was a customer coming to purchase a vehicle, being jerked around and allowed to leave, very upset, without spending a dime of the money they intended to spend in my dealership!!! Pathetic, again, Don't waste your time or money here. They like to use fancy words like "Best Price" - "No Surprises" & "Full Transparency" Not at all the case! More
by Very Disappointed!!!
Employees Worked With
Iftikhar Khaliq, John Biglow
August 28, 2017
Great buying experience Our experience buying was fantastic. Peter was an excellent person to deal with. We came from Waterloo and arrived early, yet Peter was still able to Our experience buying was fantastic. Peter was an excellent person to deal with. We came from Waterloo and arrived early, yet Peter was still able to see us right away with everything ready to go. Not a moment to waste so we could get driving our new vehicle right as soon as possible! More
by aminahandnaz
Employees Worked With
Peter van Dorsser, Calvin Alon
August 28, 2017
Quick and Easy Great experience getting this new vehicle. I had never purchased a vehicle from dealership until now. The staff were, friendly, knowledgeable and Great experience getting this new vehicle. I had never purchased a vehicle from dealership until now. The staff were, friendly, knowledgeable and easy to deal with. I will definitely return for future car purchases. More
by Peter
Employees Worked With
Kyle Thomas, Peter van Dorsser
