Whitby Oshawa Honda

Felt very welcome and no pressure at all to buy. Was thinking of getting a used vehicle but finance rate was much higher so after discussing it with the wife and sales rep Peter we decided to go bran Was thinking of getting a used vehicle but finance rate was much higher so after discussing it with the wife and sales rep Peter we decided to go brand new. I am extremely happy with the service and car, definitely be back when my 2007 Oddyssey stops working, which with The way Honda’s are made could be 2037. Either way I recommend this dealership to all my friends and family and love my new Honda. More

Falsifying Information to get Business I dont understand how this dealership has all these great reviews let alone is still in business as my personal experience has been nothing but feelin I dont understand how this dealership has all these great reviews let alone is still in business as my personal experience has been nothing but feeling like I got taken advantage through false information. First of all I went in for a Honda Accord touring on Monday Dec 17th which was a disaster in it self as I was reading in my Honda civic 2017 with only 53,000 khm after my deal was done for a new car honda accord there was a another couple who were also intrested in the same car. Both agents rushed to get the deal obviously for commission but believe it or not we actually had to do a coin flip in the dealership with a manager by the name of Paul which I personally think is very unprofessional and would not deal with at all. Getting back to the coin toss I won and told the agent I had a car to trade which was my honda civic LX and almost fell off my seat with the offer Paul the manager made for 11k and the market value is 15 to 17 dollars. I actually left the dealership and dropped the deal and both cars because I didn't I was going to be abused in such manner I understand the business has to make some money but what an insulting offer. The story get better. I was told there is a 1500 fee that the dealership pays to put the vehicle through inspection before putting it on the lot for sale which I understood. The next day I thought I give my agent who delt with me name Rishi another opportunity as he was fair and the middle man though this process I went back for another honda accord touring that I seen on line the very next day and believe it or not they were basically waiting as I walked in another agent asked me if it's ok i show my car that I was trading in to another client and I said it's fine. Long story short they actually sold the vehicle the same day I was going into pick up my new car honda accord touring in front of me while I was still there and I got an opportunity to talk to the client and found out it was sold for 17000 so what xxxxxxxx fee was done to put the car on the lot and all this false information when they sold the car right in front of my eyes the day I should have been excited to get into my new car I felt like xxxx not to mention the customer service manager Frank Also another crook couldn't come up to 14000 for my trade from 13500 what they offer after all this drama but sold the vehicle right I front of my eyes for 17000. I cant believe this dealership is still in business and the only reason I think they are is due to the lack of customer service and false information to make a sale. I would never recommend to use this dealership to any of you or your friends unless you want to get ripped off. Oh yeah the day I was picking up my car they were post to have my winter tires on which were not put on and as they advertised the trunk had a mat but obviously the day I picked up the Matt was not in the truck let alone after spending 45000 dollars after taxes they couldn't even afford to put any mats in the car cab you belong this business that represent such a big brand for Honda but giving such a bad image. More

Professional service Whitby Oshawa Honda has a fantastic team of friendly knowledgeable professionals that make the car buying experience enjoyable. I was fortunate to be Whitby Oshawa Honda has a fantastic team of friendly knowledgeable professionals that make the car buying experience enjoyable. I was fortunate to be able to work with Jason Nghiem, who gave me all of my options without the pressure of having forward with a deal. I definitely recommend this dealership. More

Great Experience! Recently purchased a pre-owned Honda Ridgeline at Whitby Oshawa Honda and found the overall experience to be excellent. Sales Consultant Daniel Olszew Recently purchased a pre-owned Honda Ridgeline at Whitby Oshawa Honda and found the overall experience to be excellent. Sales Consultant Daniel Olszewski (Dan O) was great. He found the right truck for us, at a fair price, answered all of our questions honestly and and guided us through the sale patiently. When the service department found some small issues with the truck during the pre-sale inspection, they were corrected immediately. I would highly recommend both Whitby Oshawa Honda and Dan. More

New car purchase I traded in my 2010 piolet for a 2019 CRV touring. I dealt with Chris, Nick, Peter and Keishauna. All 4 people were fantastic, easy going and made u I traded in my 2010 piolet for a 2019 CRV touring. I dealt with Chris, Nick, Peter and Keishauna. All 4 people were fantastic, easy going and made us feel important. The transfer was very quick and they had me in my new vehicle by the end of the next day. I highly recommend this dealership. Great customer service & teamwork. Thanks Emily More

First ever Car purchase ! Just wanted ti leave an outstanding review for the team down at Honda, this being my first ever major purchase it was very nerve racking but Dan, Pete Just wanted ti leave an outstanding review for the team down at Honda, this being my first ever major purchase it was very nerve racking but Dan, Peter as well as Keishauna made the whole thing smooth as can be ! I will definitely be back to Whitby Oshawa honda for future purchases ! More

Great experience Great service and the continued care for there customers even after the sale . Even tho the place was full the service was quick and had great help a Great service and the continued care for there customers even after the sale . Even tho the place was full the service was quick and had great help all around More

Worst Customer Service I booked an appointment 1 week in advance to ensure they had enough time to do it in 1 day by dropping my car off at 7 am and picking up after work ar I booked an appointment 1 week in advance to ensure they had enough time to do it in 1 day by dropping my car off at 7 am and picking up after work around 5 pm. The service needed was an A1, install winter tires (already on rims), check the Auto high-beam feature that stopped working, and a recalled computer update. I showed up at 7 am. Waited by the garage door of the service bay for over 20 min. Finally went inside to see if someone would open the door. All the stuff was standing around talking and not doing anything! I received a text message within an hour giving me instructions to follow up on the status of the car. I called numerous times and left voicemails. It is impossible to get someone to actually answer the phone or to return voicemails!. Finally around 4 pm i got hold of an actual person. She said they had about 1 to 1.5 hours left to finish (the car had already been there for 9 hours! What did they do all day??!!). I asked to please call me as soon as it was done as I needed to get home. She said she would call right away. Finally at 7:30 pm (after 12.5 hours of them having my car) I got hold of the Service Appointment Coordinator. First she told me the car had never even gone in for service. When i told her this was unacceptable, she said she would double check. Then said the car was ready for pick up! They finally got a shuttle driver to pick me up from work around 8:15 pm. At the dealership I got told that they would waive the fees for the inconvenience... the bill was $45.06... I guess that’s all my inconvenience was worth to them! I was also told that the Auto high-beam feature is not an option in my model... still that feature worked for over 4 months and suddenly stopped working... I asked for the Service Manager to get in touch with me the next day. I was promised by the Service Appointment Coordinator that he would follow up with me. Now, almost 3 weeks later, I still have not received a call from him! I’ve tried every day to call the service department and nobody answers the phone. Ever! This was the absolute service and customer service experience i have ever received. I’m still waiting for the Service Manager to contact me. I’ve already put a complaint with Honda Canada as it seems that the dealership itself does not care at all about their customers. More

Friendly and helpful I recently purchased a 2004 bmw 330ci through honda with Anna for my first car and she helped make the experience quick and stress free. Would highly I recently purchased a 2004 bmw 330ci through honda with Anna for my first car and she helped make the experience quick and stress free. Would highly recommed her to anyone planning on buying from honda. -Andrew Harvey More

Classy I bought a new car here after visiting other closer dealerships because this was the best one and treated me professionally! I was appalled by how him I bought a new car here after visiting other closer dealerships because this was the best one and treated me professionally! I was appalled by how him one other dealer treating me but am glad I chose this one! I’ve since purchased another car from this dealer with Ashok and have been happy each time! Cheers to both Laura and Ashok! More