Whitby Oshawa Honda

My honest experience with this dealership I am going to be very honest. I bought my Honda Civic Coupe 2016 from this dealership. Everything went fairly normal until I picked up my car. I di I am going to be very honest. I bought my Honda Civic Coupe 2016 from this dealership. Everything went fairly normal until I picked up my car. I did trade in My Mercedes and was not terribly happy with the trade-in value. But that is actually nothing to do with this review. I was told I could pick up my car on the Saturday, the deal was done on the Monday and there were a few things to be done to the car, I thought this was fair. Then I was informed that I could pick up the car the following Wed. or Thurs. due to the fact that the chip in the window they would have to replace the window. Finally they called and said you can pick up the car on the Wednesday, okay I will pick it up this afternoon I arrive at the dealership pretty excited I am picking up my new car (not a 2019 but new to me) The sales man gives my boyfriend the keys and said check it out. Now that is when it went downhill. The car is dirty on the outside, okay they did not wash it. Then I go inside the car and there is coffee split all over the centre console, the car is a mess. ugh. I did ask the sales man when I bought the car if it would be detailed, a he said yes!!. Then I look at the front of the car the Honda Logo is not on the front of the car. I have driven all the way from Lindsay to pick up my car. You will have to bring the car back in. I could go on and on. Not to mention that they kept hasselling me for the keys to my Mercedes which I had dropped off earlier. I would have rather gone to the manager and told him of my problems but he did not seem to be around. This dealership has problems, please address these problems. I have never been so disappointed with my experience at a dealership. I do feel that the salesman should have checked the car before I arrived and made sure it was clean and everything was completed. More

John Baird It was our pleasure to deal with John Baird on our recent purchase of a 2018 Accord. John knew every inch of the car and was extremely helpful in putt It was our pleasure to deal with John Baird on our recent purchase of a 2018 Accord. John knew every inch of the car and was extremely helpful in putting together a deal for us where we felt we were respected and dealt with fairly. I cannot recommend John highly enough. Whitby Oshawa Honda is very fortunate to have him on staff. Dave H. More

Helpful and accommodating I purchased a new car early this year at the Honda Dealership in Whitby. I live out of town and so it was a bit of a trek to get my car of choice. Nic I purchased a new car early this year at the Honda Dealership in Whitby. I live out of town and so it was a bit of a trek to get my car of choice. Nick Mohr was helpful and accommodating throughout the process. He spent a lot of time with me and was approachable and kind. When I came to pick up the car, he spent a good half hour teaching me about the car and its features so that I was comfortable driving it off the lot. Thanks again, Nick! Love my hatchback. More

First class dealership Attention to customer service matters at Whitby Oshawa Honda. Despite the dealership being so busy when we went, we were barely in the door when Amy Attention to customer service matters at Whitby Oshawa Honda. Despite the dealership being so busy when we went, we were barely in the door when Amy welcomed us. She informed us that someone would be with us shortly. While we were waiting, she directed our attention to the refreshment area and the general layout of the dealership for new and used vehicles. We met with Matthew Page and informed him of our preference for a CRV. He listened intently and presented options that were in keeping with our request. Throughout the entire process of purchasing a vehicle, Matthew was patient, thoughtful and made sure our every question and concern was addressed. He followed up with telephone, text message and email requests in a timely manner. His approach was sincere, we didn't feel pressured to buy, and we were reassured by his knowledge of the vehicles. Kyle Thomas completed the financing details and, like Matthew and Amy, was personable, thoughtful and all about customer preferences and service. I was pleasantly surprised by Matthew's follow-up AFTER the sale to find out how I was enjoying my vehicle and whether there were any questions! From start to finish customer service in my search for a new CRV was first class at this dealership. More

One Terrible Salesman I agree with many others, "this sales manager is very rude and he has no respect for his customers he acts like he owns the dealership". If it were n I agree with many others, "this sales manager is very rude and he has no respect for his customers he acts like he owns the dealership". If it were not for an excellent team who supports Honda and building customer relations, this would have been a non-Honda owner here. If you do not like people or sales, maybe find a new job that suits your likes sir. More

Good dealership. Employees are friendly. John Baird is a very professional salesman. Not pushy and knows his product well. Kept us informed of used vehicles we were interested in. Second vehi John Baird is a very professional salesman. Not pushy and knows his product well. Kept us informed of used vehicles we were interested in. Second vehicle we have purchased from this dealership. More

Very Happy Customer. Jason made our car purchase experience a positive one.He was knowledgeable, and made us feel comfortable right from the start. Picked up our vehicle o Jason made our car purchase experience a positive one.He was knowledgeable, and made us feel comfortable right from the start. Picked up our vehicle on Mar.30, and am very happy with it. More

Great customer experience at Honda We came in to price out a few options with John and had a very pleasant experience, as he is very knowledgeable, and kind. John showed us a variety of We came in to price out a few options with John and had a very pleasant experience, as he is very knowledgeable, and kind. John showed us a variety of new and used products available as well as different pricing options to suit our budget. We appreciated his patience and enthusiasm while thoroughly demonstrating the many features on the products available. We highly recommend Whitby Honda and John Baird!! More

Stress free, rewarding purchase experience I've been a past customer of Whitby-Oshawa Honda and when it came time to purchase another vehicle I didn't hesitate to give Nick Mohr a call. At our I've been a past customer of Whitby-Oshawa Honda and when it came time to purchase another vehicle I didn't hesitate to give Nick Mohr a call. At our initial meeting in January, Nick and I discussed what I was looking for in a vehicle and narrowed the search. It took a few months and test drives to find the vehicle best suited to my needs with Nick providing great advice and demonstrating nothing but a high level of professionalism along the way. We concluded the deal on the new vehicle on snowy Saturday in March and my wife and I are extremely pleased with our purchase. Thanks for your patience and guidance Nick! We'll be back soon to work with you on replacing our second vehicle. More

couldn't be more happier with my 2019 CRV I cant complain at all , i have had an amazing experience with honda and i would recommend it 100% im so much in love with my car and it feels great w I cant complain at all , i have had an amazing experience with honda and i would recommend it 100% im so much in love with my car and it feels great when i drive it . More