Whitby Oshawa Honda

Worst customer service ever. Would give 0 stars if I could but unfortunately I had to pick 1. My entire deal with honda has been a nightmare from the start. It took a week to deli Would give 0 stars if I could but unfortunately I had to pick 1. My entire deal with honda has been a nightmare from the start. It took a week to deliver the car and when they finally did, the detail clean was horrible they left wrappers and a piece of chalk inside, they didnt buff the scratches at the back of the vehicle like they said nor did they fix the front seat like they also said they would do. And then when I get it home, I go to lock it and realize both key fobs dont work for keyless entry. So I go back out and get new batteries - still doesnt work. So I've been in contact with Honda for 5 days now because my sales rep was on vacation and no one else wanted to help me. When he comes back he says his hands are tied and theres nothing they can do for me. He said they worked for him so yeah obviously they magically stopped working when I touched them. I called dodge as he recommended me do since honda wont do a thing for me and they've quoted me $300-400 per key fob. Great service. This was my first vehicle purchase and I've never been more disappointed. More

Got anew Honda car Meagan Steele, Adam Rumball and the finance guy were really nice, friendly, very professional and explained well. The receptionist wasn't too nice as Meagan Steele, Adam Rumball and the finance guy were really nice, friendly, very professional and explained well. The receptionist wasn't too nice as she should be because that is your first contact when you go and there was another lady, who was really rude when I was trying to use their coffee machine More

Treated with utmost Respect & Care This has been a very pleasurable experience, i have always dreaded buying a car, and that too brand new. Bryan made this extremely simple, he knew the This has been a very pleasurable experience, i have always dreaded buying a car, and that too brand new. Bryan made this extremely simple, he knew the stress i was in and made sure to ease my mind as much as possible and made the experience a complete pleasure. I would recommend everyone to request Bryan as i found him to be very thoughtful and caring and making sure that me and my wife whom he met the first time had a comfortable experience. Also just to add the knowledge he had on the product was great. The personal experience he used to inform us of all the details of the car really helped and made our decision more certain on what we wanted. Thanks Bryan Also a shout out to Amy, Brad and definitely/specially Trevor, you guys made it very simple and helped me quite a bit, i really appreciate your help and understanding to the situation. More

Good experience! This was our first purchase at Whitby Honda and it was a very positive experience with Salesman, Finance and Loyalty Specialist/ Delivery staff. Grea This was our first purchase at Whitby Honda and it was a very positive experience with Salesman, Finance and Loyalty Specialist/ Delivery staff. Great local dealership. More

A completely different car buying experience From the moment I walked in the door, Trevor and Tony made me feel so welcome. They listened to what I wanted without up selling me on what I didn’t n From the moment I walked in the door, Trevor and Tony made me feel so welcome. They listened to what I wanted without up selling me on what I didn’t need. I left with a new Passport Sport feeling 100% confident with my decision. Adam was amazing and knowledgeable about all the features upon delivery. This team made what has previously been a very stressful experience into a painless and joyful one. Sincere thanks for a great experience! More

Not happy with the unprofessionalism So I really was UNHAPPY with my experience with whitby oshawa honda. At first the service manager, Carie, was good and found the problem with my car So I really was UNHAPPY with my experience with whitby oshawa honda. At first the service manager, Carie, was good and found the problem with my car. I decided not to go ahead with the fix and Carie told me that she would get the mechanic to put everything back the way they found it.... they didn't. When I went to go and pay/ pick up my car, they couldn't find it in the lot. It took 3 different employees and 25 MIN for them to find my car. I get in all mad at this point and don't even realize that half the seats in the back aren't put back in. I get a call from my wife the next day about how she can't get the kids to gymnastics as the seats are not securely put back in. She tries to put them in herself and ends up hurting her back!!! She couldn't get the seats to go back in and the kids missed their gymnastics class that day. Im very upset with whitby oshawa honda dealership for the lack of professionalism that I have experienced and will NEVER go back. More

Amazing customer service!! We were very pleased with the friendly and professional service we received from Dom, Dave and Amy. They were extremely informative and helpful and s We were very pleased with the friendly and professional service we received from Dom, Dave and Amy. They were extremely informative and helpful and steered us towards an excellent second vehicle for our family. They did not try to upsell to my son and I, but rather listened to our needs and priorities, made helpful suggestions, and helped us to find just what we were looking for. When it came to purchasing an extended warranty, they made logical suggestions so that we didn't feel like we were spending extra money unnecessarily. Peace of mind is what I got after leaving the day we picked up our car. Amy spent a good amount of time, out in the heat of the day, showing my son all the features of his new car! Thank you Amy! Dom even went the extra mile and surprised my son with a beautiful huge red bow on the front of the car! How fun and special was that! Thank you Dom! More

Worth the drive from Ottawa! We drove up from Ottawa especially due to our past vehicle purchases with Frank Salomone. Frank always makes us feel comfortable and we love his jok We drove up from Ottawa especially due to our past vehicle purchases with Frank Salomone. Frank always makes us feel comfortable and we love his jokes! We appreciate the attention to detail Frank and his team show us when we are looking to replace our Honda vehicles.every few years. Dan O., Adam R. and Peter v D. do their jobs very professionally and efficiently. We are loving our 2019 Ridgeline and 2019 CRV and we couldn’t thank Frank and his team more. More

Excellent The team made it a breeze to lease a ne vehicle... Thank you to everyone there for making my first new car lease so easy The team made it a breeze to lease a ne vehicle... Thank you to everyone there for making my first new car lease so easy More

Excellent service Everyone I dealt with was extremely knowledgeable and very kind. My insurance company gave me a hard time with sending over my documents but Adam and Everyone I dealt with was extremely knowledgeable and very kind. My insurance company gave me a hard time with sending over my documents but Adam and Dan were pleasant and helped me above and beyond. More