Weston Ford
Toronto, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 20 service reviews
Update on my recent review. Dealership responded to my review stating reason why my tires were not available was due to the fact that I did not choose one of two options I was g Dealership responded to my review stating reason why my tires were not available was due to the fact that I did not choose one of two options I was given. Therefore they did not have tires in stock. Eddie gave me two options and I told him I wanted the Michelin tires with steel rims. I have a message from Eddie verifying my choose and that he would order them for me so that they would be available for my appointment. So the ball is back in your court. Not try and blame it on me. You dropped the ball. Terrible dealership knowing I did choose which tires I wanted I have the communication from Eddie to prove it. More
Service people are totally clued out. Made an appointment but after 1 1/2 my car still was not in the shop. Then, service quoted $100 for a repair,but when I brought my car in, the quote Made an appointment but after 1 1/2 my car still was not in the shop. Then, service quoted $100 for a repair,but when I brought my car in, the quote rose to $960. More
Hello Just wanted to share the amazing service that Javed gave me at the parts department. He has a great attitude and very knowledgeable. Javed should be recognized for his outstanding customer servic Javed gave me at the parts department. He has a great attitude and very knowledgeable. Javed should be recognized for his outstanding customer service. He definitely has people skills. Was a pleasure dealing with this gentleman. It’s important part of a business is to have and to represent the company with welcoming service. We all want return customers. Thank for your time. Kind regards Nunzio More
Awful and unprofessional customer service. . after years of being a client, and recommend other customers. Managers covering up this kind of behavior . Stay away, and go to other dealer . after years of being a client, and recommend other customers. Managers covering up this kind of behavior . Stay away, and go to other dealer More
Excellent, friendly, knowledgable, fast. Bert was awesome! He explained everything thoroughly and make sure I was comfortable. Dealership provided the shuttle service to and from my home awesome! He explained everything thoroughly and make sure I was comfortable. Dealership provided the shuttle service to and from my home More
Great someday turnaround on emergency service. Brand new truck with only 300 kilometres had a faulty power steering code and first 4 Ford dealers in Toronto (Downtown Ford, Donway, Heritage and Yorkdale For truck with only 300 kilometres had a faulty power steering code and first 4 Ford dealers in Toronto (Downtown Ford, Donway, Heritage and Yorkdale Ford) wouldn't even schedule an appointment as I was an out of town customer. Weston Ford advised me to bring the truck in right away to diagnose and or repair same day. Within 1 hour had all the issues addressed with excellent service and follow up. More
My wife and I have bought a few vehicles over the years from Weston Ford and have had our cars serviced there for over 14 years. The sales team especially Ghada was very helpful through the buying process. from Weston Ford and have had our cars serviced there for over 14 years. The sales team especially Ghada was very helpful through the buying process. The service team have always taken care of us and our cars. I would recommend anyone to give them a try. More
My husband and I have purchased 5 cars so far from Weston Ford our Sales Reps were Ghada and Frank they were both amazing and very helpful through the whole process. We have also been going for service at We Ford our Sales Reps were Ghada and Frank they were both amazing and very helpful through the whole process. We have also been going for service at Weston Ford for over 10 years and they really take great care of us and our cars. We always recommend Weston Ford to family and friend. Give them a try you won't be disappointed. More
Terrible customer service. After going there 10 yrs, I tried to book a recall and oil change both online and by leaving phone but no one responded. Finally reached someone by phone and was told I had to c tried to book a recall and oil change both online and by leaving phone but no one responded. Finally reached someone by phone and was told I had to call back during certain hours to talk to the Service Department. I explained that due to my work schedule, it was difficult to do so and, given my previous difficulties trying to book, how could they help me get the car in. The answer was a terse: “Sorry, nothing we can do.” I’m ready to upgrade to a new vehicle but won’t be doing business with Weston Ford again. More



