We went to west end Nissan to buy a 2008 Nissan Titan that we found on kijiji. The sales manager well he said he was anyway Richard said he could get us the 08 Titan so we went in to see if they would take our 2007 dodge ram 1500 on trade so he said yes. He took all our I formation and I warned him that we didn't have the best credit but never misses a payment and he said it didn't matter. He came back later and told us that it would be better if we bought a brand new Titan so we got really excited, he said with the rebates it would be cheaper etc etc. so we went home to wait for the results considering we have children we didn't want to be there all day. We went home and the sales manager Jan Parks called and said he could help us?? We were confused but we didn't think anything much of it he explained that they couldn't get us a new Titan only a small car so we need the truck cause my husband uses it out of town. He then said that the dodge we had was junk after 100000 Kim's and they all need about 4500 hundred worth of service done, my husband is a mechanic and was choked. I told him to quash the deal and said dont bother calling back. Later that evening we get a text from an u known phone saying, "how are you we missed your call and how may we help you" I then replied "who is this"?an he said "We are a division of the Yachimec group." I replied "what dealer?" he said "west end Nissan". I then told him as I was browsing the web site "i got a question now that we are texting, is the truck u have with stock # t13226 have leather? And just to let u know your website sucks you can't see the actual truck with colour and the details don't tell u much at all why is that?",,I didn't think I was being rude, he then replied, " maybe your computer sucks"!... Now that was unprofessional!! So I called the number that texted us and Jan Parks answers???!!! I said, " who's phone is this cause I got a text from it and I asked for help and he was totally rude!!" He replies, "this is Richards phone. " and they were both laughing !!! I told them both to never call me again!! I have an 8 year old that don't act like they do!!! I I am telling all of you out there to never go to wrest end Nissan please. We went to Ericksen Nissan and they got us approved with bad credit with tons of rebates from Nissan and tons of rebates from go auto, we felt like we ripped Ericksen off and they were amazing so don't go to west end Nissan go to Ericksen, this is our second vehicle from them. Thank you and beware of immature liars trying to rip you off!!