Not impressed with service shop, we had it in for brakes in november 2010(32K) and doing them again in 15K. the first time we had to wait for 1.5 week for dealer to get the brake pads, something that i think any dealer would carry, complained then and was told that GM would call and he still has not called, that was 11 months ago. Now we are doing another brake job on the back and maybe i am wrong and somebody can correct me but would you not expect them to wear out around the same time. I had a ford winstar that went to 130K and did not have any brake issues and did not pay that much for the van. I am not impressed with the working aspects of the Nissan, if I have to change brakes every 30K it does get expensive. If you think that this SUV was braking hard and burning up the street I would like to tell you that my wife drives this SUV very soft and babys the darn thing. We even had to replace the 20" tires which are not cheap at 32K and the dealer would not do anything for us. Just a bad taste from this dealer.