West Edmonton Mall Toyota

Had a great experience here Had purchased a vehicle through Andy who helped us with all of our questions and concerns. I recommend this dealership to anyone who's looking for a v Had purchased a vehicle through Andy who helped us with all of our questions and concerns. I recommend this dealership to anyone who's looking for a vehicle. The finance department what also very helpful through the car buying experience. More

Great customer service Provided us informations we are looking in decision making to to which vehicle suits for my family’s need. Friendly staff and very knowledgeable of th Provided us informations we are looking in decision making to to which vehicle suits for my family’s need. Friendly staff and very knowledgeable of the product. More

4 runner Chris was great to work with, he was honest and open. he never was pushy. great salesman. It was pleasure to work with him and we would recommend him Chris was great to work with, he was honest and open. he never was pushy. great salesman. It was pleasure to work with him and we would recommend him in the future More

Great costumer service Very easy to deal with both purchasing and servicing vehicle.Worth it to drive for 2hrs to get our sequoia service and as expected staff our very frie Very easy to deal with both purchasing and servicing vehicle.Worth it to drive for 2hrs to get our sequoia service and as expected staff our very friendly and helpful More

amazing everything was great and painless and fast. service I would recommend them to anyone the people were friendly and very helpful great experience. thank everything was great and painless and fast. service I would recommend them to anyone the people were friendly and very helpful great experience. thanks to everyone there More

It was fantastic and i felt appreciated and well advised Bill Werbeniuk was very knowledgeable and helpful. Very organized and focused on understanding my needs as I had very limited time to purchase my car. Bill Werbeniuk was very knowledgeable and helpful. Very organized and focused on understanding my needs as I had very limited time to purchase my car. he help and dedication was outstanding as well as whole team at Mayfield Toyota including finance office team. thank you all for helping me and going above and beyond to deliver my car on time I requested you are all wonderful More

Mr. Mike Linterman's service is excellent Mr. Linterman knows the Toyota products, especially for RAV4 AND SIENNA which my wife and I would like to purchase. He explained very well for the ne Mr. Linterman knows the Toyota products, especially for RAV4 AND SIENNA which my wife and I would like to purchase. He explained very well for the new 2018 RAV4 and both new 2017 &2018 Sienna and what are the differences of both 2017 & 2018 Sienna and their availability. My wife was away in Philippines; he was patiently allowed me to consult with her. His clear explanation make me very easy to decide to purchase 2018 RAV4. I would like to specially mention about Mike's services. My wife and I owned many Toyota products from 3 Toyota dealerships in Edmonton and including this time, 3 times are from Mayfield Toyota; this time on January 31, 2018, it is the first time, Mike patiently sit down with me inside my new RAV4 in warm & comfortable Mayfield delivery area and explained clearly all the features in the 2018 RAV4. He even programs in several telephone #s in our RAV4 and shows me how to do it. Now, I know that I am able to receive and to phone out from RAV4. Thanks Mike for your excellent services! More

Great salesman Andy was a great help when purchasing our used vehicle. He was very enthusiastic and detail oriented. He got everything done efficiently and communica Andy was a great help when purchasing our used vehicle. He was very enthusiastic and detail oriented. He got everything done efficiently and communicated well so we knew where to go and when everything would be ready. We had a great experience at Mayfield Toyota and would highly recommend it. More

great customer service . Michael was patient and attentive. He was clear and informative, and didn't get bothered by my 1000 questions and emails. A pleasure in person; made . Michael was patient and attentive. He was clear and informative, and didn't get bothered by my 1000 questions and emails. A pleasure in person; made renewing the lease easy. More

Cold Winter With No Block Heater We bought a new 2017 Rav 4 in October. We were informed at that time that the cords on the block heaters had safety issues and may be available in a We bought a new 2017 Rav 4 in October. We were informed at that time that the cords on the block heaters had safety issues and may be available in a few months. We were under the impression that the heater would be available in Nov or Dec 2017. I called in Jan 2018 to check on the status and was told possibly in a few weeks. I called Toyota Canada on Feb 6 to see if they would have any answers, they did not know the status and told me to call Mayfield Toyota. I spoke with the service manager Chris and he said it was Toyota Canada's fault. Is know one taking responsibility! This is the usual run around for the customer! Mayfield has not offered any goodwill regarding this issue, they will sell the car but the customer is affected negatively. Really disappointed and frustrated with the issue. the manager mention the heater might be ready in March but unfortunately the cold winter is over. More