West Edmonton Hyundai

I was greeted in a timely fashion by Alan who was extremely friendly but not pushy. I showed him the ad that had brought me to the dealership and he was quick to respond knowledgeably about it. He extremely friendly but not pushy. I showed him the ad that had brought me to the dealership and he was quick to respond knowledgeably about it. He showed me the car that I was interested in and made me aware of all of it's features. Since I was not interested in a sun roof and they did not have one without it on the lot, he did a search and found a vehicle that I liked in another province. Waiting a few extra days was not a problem for me so we went ahead with the transaction. I met Matty who explained the financing. She was also very friendly and helpful. I was introduced to Aaron who assured me that everything that I needed would be looked into. Within 2 hours of returning home, Matty called me and confirmed that I was accepted for financing. Two days later, Alan called to tell me that my car was on its way. When the car was received in Edmonton, Alan called again and informed me that it would be ready for pick up in two days. Diane was extremely helpful in dealing with the insurance so that was handled quickly. I picked up my vehicle yesterday. Alan, again went over all of the features and answered any questions that I had. Diane met with me in her office where the final paper work was completed. I now have my new car and am very happy with it and with the excellent service that I received. The price of the vehicle was reasonable and the additional perks of free oil changes and 30 cents off per litre of gasoline until the end of the year are a plus. At all times, I was treated with respect. More

I was very impressed with the service I received at West Edmonton Hyundai. Everyone was vey helpful and efficient in finding me exactly what I needed and answering all my questions. I would definately recom Edmonton Hyundai. Everyone was vey helpful and efficient in finding me exactly what I needed and answering all my questions. I would definately recommend this dealership to my family and friends. More

Just wanted to thank Mr.Levi Ozbey , i do appreciate all your help-assistance from the moment you responded from my email on your dealership website until the time i purchased the vehicle, to Mr.Vance Yue i your help-assistance from the moment you responded from my email on your dealership website until the time i purchased the vehicle, to Mr.Vance Yue in processing for my pre-approval and to Mr.Scott Wilson in dealing with my financing on the day i purchased the vehicle, making your customers comfortable in dealing and making a decision is important esp. for me as a first time buyer, i do applaud all of you..I had a good deal and i trust your words.. Thank you as well for all the staff behind in making my pre-owned vehicle looks and run like brand new.. AWESOME service. E.B. More

Much like another reviewer, I too had an atrocious experience at Northstar Hyundai and had been waiting a month for a car that I was told would be in within a few short days. Frustrated after being t experience at Northstar Hyundai and had been waiting a month for a car that I was told would be in within a few short days. Frustrated after being told for a fourth time that the car still wasn’t in, I immediately took my business to West End Hyundai where I dealt with Christa and Aaron. They were very patient, honest and gracious to me despite my curt and snappy attitude given my previous car buying nightmare and hesitation about the process. They were very attentive and gave me a complete layout of all the costs involved in my purchase and accommodated much of what I was previously offered at the other dealer, and then some. Naturally, delivery date of the vehicle was important to me, as I had already been waiting a month with the other dealer for a car. They assured me it would arrive just a few days later on Monday, and to my complete (and thrilled) shock, it did! I am so thankful to West End Hyundai for reversing a devastating experience for me, and making it a pleasant one. I wholeheartedly recommend this dealer and can assure you, you will be treated kindly and with professionalism and honesty. More

I was really screwed over by north-star Hyundai because they promised me the world and didn't deliver. And who ever reads this im telling you Dont go to north-star Hyundai they are full of CRAP and they ne they promised me the world and didn't deliver. And who ever reads this im telling you Dont go to north-star Hyundai they are full of CRAP and they never deliver what the say they will. Anyway I called west end Hyundai because I really wanted my new car in a particular color and wanted to see if north-star was lying to me (witch they were) and ended up talking to a really nice guy named Dylan. I feel bad that I took out all my frustrations on him but like a man he took it. He told me that he could give me the same deal as north-star Hyundai and was honest about how long it would take to get the car I wanted there. So I went in and he delivered his promise. Then I ended up speaking with Lewa who is the sales manager and he also helped out my situation by giving me free tint like I was promised. After all numbers were crunched and a great trade in value for my car they sent me to Scott. I was not happy that I had to see another fiance guy but Scott was so sweet and even gave me advice about where to get a good mortgage. After all was said and done they did there best to keep there word and I would defiantly buy a car from them again. More

My experience with West Edmonton Hyundai was a very My experience with West Edmonton Hyundai was a very positive one. First, when my wife and I arrived at dealership we were greeted by the reception My experience with West Edmonton Hyundai was a very positive one. First, when my wife and I arrived at dealership we were greeted by the receptionist, offered a seat, and our presence announced. It did not take more than a minute before a sales agent came to us. I had been at a couple of other dealership where it took between 15-20 minutes before somebody attended to us. The sales representative who talked to us is called Allan Sugiyamma. He was very patient in listening to us to find out what type of vehicle we wanted. After this he got a couple of keys to different models of the vehicle we wanted. This made choosing easy for us. He also offered us the full range of products that we could add to our vehicle, including 3M Guard to prevent rock chips, underneath coating to prevent rusting, among other products. Alan never pushed for us to have any of the products offered. However, we were convinced on the 3m rock guard. Allan has such a pleasant personality and so we were happy to have been served by him. After this he invited his manager, Lewa Seifeddine, to join us discuss the cost of the vehicle we had selected. I was struck by the openness with which Lewa discussed the pricing of the vehicle. Lewa offered us a very good deal. On the whole, I am very pleased that I bought my Hyundai from West Edmonton Hyundai. I highly recommend this dealership. More

I had myself a fantastic experience with West End Hyundai. I was quite nervous walking through the doors and my salesperson Dylan was very patient with me, and my wonderful, overactive 4 year old :) Hyundai. I was quite nervous walking through the doors and my salesperson Dylan was very patient with me, and my wonderful, overactive 4 year old :) He is quite knowledgable and took the time to hear what was important to me. He found my perfect Santa Fe and went above and beyond to ensure that I was totally happy with it. I left feeling satisfied and not overwhelmed or second guessing! The customer service experience within the dealership, from Dylan to finance was amazing and I would refer this dealership to many friends looking. Thanks West Edmonton Hyundai and thank you to Dylan!!! More

All the staff were very friendly and attentive. They listened to what we wanted and provided us with the vehicle we described rather than something they wanted us to have. We usually dread the car shopp listened to what we wanted and provided us with the vehicle we described rather than something they wanted us to have. We usually dread the car shopping since sales people often don't listen to the customer. This dealership was different. We got the vehicle we needed at a price we could afford. More

We were pleased with the attentive, personal and responsive manner in which Ocean, the floor manager who also was our salesman, handled our purchase. After being at several dealerships in Calgary, responsive manner in which Ocean, the floor manager who also was our salesman, handled our purchase. After being at several dealerships in Calgary, we drove to West Edmonton Hyundai. Within ½ hour we were presented with a very attractive deal to purchase a new vehicle. Throughout the process, we felt that West Edmonton upheld their commitment to “over-deliver on customer’s expectations” and everyone proved to be polite, friendly and direct. We appreciated the honest representation of their inventory and prices, which we did not find at other dealerships. After the purchase, Ocean also took the time to accompany us "out-of-towners" in order to expediently locate an open registry to license our new car. We were pleasantly surprised to find this dealership and will recommend it to many. It was well worth the drive. More

We visited another Hyundai dealer in Edmonton and were We visited another Hyundai dealer in Edmonton and were not having a good customer experience but I liked the Santa Fe as a vehicle so dragged my husb We visited another Hyundai dealer in Edmonton and were not having a good customer experience but I liked the Santa Fe as a vehicle so dragged my husband into West Edmonton Hyundai to see if they could do better. We test drove and were offered what looked like a good deal on the salesman's demo. In the past we have bought vehicles that we later felt the deal could have been better so now we always walk away at first and to some research. Alan and John did talked to us before we left without pressuring us about the deal and gave us the time to think about the deal. When I returned on Monday, Tuesday, Wednesday, Thursday with questions my husband had from out of town, each time I was treated with respect and humor about how often I visited and no impatience that my visits were often right near (and after) closing time. We got to visit with lots of the staff and I wouldn't hesitate to recommend anyone we dealt with. If the person I was there to see was busy someone else would offer us water or just visit (Ocean) until they were ready for us. The deal finally met both of our criteria and we signed papers. This is the first time in buying a car that I enjoyed the people in the finance office (Maddy and Vance) as much as the salespeople. I never felt pressured about taking the deal or not or about any upgrades that are normally pushed. Thanks very much it was fun. More