Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
West Coast Nissan
Pitt Meadows , BC
93 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Filter Reviews by Keyword
By Type
93 Reviews of West Coast Nissan
June 29, 2016
Excellent This is our third vehicle between my wife and myself and number 7 for our family, all purchased through Thomas Byrne. Thomas, has been professional ev This is our third vehicle between my wife and myself and number 7 for our family, all purchased through Thomas Byrne. Thomas, has been professional every time, hence the multiple purchases. We recommend Thomas to all of our friends and family member so they can receive the same level of service we have. Thanks again Thomas More
by Roger
Employees Worked With
Thomas Byrne
Helpful June 27, 2016
Great from the moment we walked in to the final touches Thomas was great, he listened to what we needed, he answered our questions. He was helpful and guided us through our new lease experience. Thomas fo Thomas was great, he listened to what we needed, he answered our questions. He was helpful and guided us through our new lease experience. Thomas followed through on what he said he was going to do. He met our concerns with a professional attitude. Friendly and honest. More
by LisaStef6298
Employees Worked With
Crystal, Amani, Matt
June 27, 2016
Great!! I recently purchased a Sentra from Thomas Byrne. It was one of the easiest purchases I have ever made! He answered every question I had from the start I recently purchased a Sentra from Thomas Byrne. It was one of the easiest purchases I have ever made! He answered every question I had from the start, and made the whole buying a car experience easy. I would highly recommend him for someone looking to buy a car. More
by erin2323
Employees Worked With
Thomas Byrne, Crystal
June 23, 2016
Exceptional Service I recently purchased a Frontier from Thomas Byrne. The whole experience from start to finish was amazing. I strongly recommend Thomas at West Co I recently purchased a Frontier from Thomas Byrne. The whole experience from start to finish was amazing. I strongly recommend Thomas at West Coast Nissan for all your vehicle needs. Very professional dealership. More
by Kyle
Employees Worked With
Thomas Byrne
June 14, 2016
Amazing service and very professional I recently purchased a vehicle from Thomas Byrne and could not be any happier! Professional service from start to finish and more than fair I. The n I recently purchased a vehicle from Thomas Byrne and could not be any happier! Professional service from start to finish and more than fair I. The negotiating process. I have been in for my first service appointment with Cole and received the same kind of treatment. More
by Steven J
Employees Worked With
Thomas Byrne in sales and Cole Johnson
June 14, 2016
Excellent! I recently purchased a 2016 Nissan Maxima, and I am absolutely in love with this car. It it luxurious but also very fast. My salesman was Thomas Byrne I recently purchased a 2016 Nissan Maxima, and I am absolutely in love with this car. It it luxurious but also very fast. My salesman was Thomas Byrne and he was a pleasure to work with. He was very considerate, and very helpful in helping me find a car. The dealership was very clean and everyone was very professional. Thomas introduced me to Brigham in Service to schedule my first appointment. Brigham was very nice from the beggining and very helpful in helping me find a time that would be suitbale to come in. I would highly recommend West Coast Nissan to anyone who is looking for a car, they did an excellent job in assisting me. More
by Jnet27
Employees Worked With
Thomas, brigham, & more
January 17, 2015
1000k complimentary service on New vehicle Called to get a quote on something they did not offer, no problem. They recommended me another shop. Awesome, the front desk at the service department Called to get a quote on something they did not offer, no problem. They recommended me another shop. Awesome, the front desk at the service department mentioned i was due for a 1000k check up after purchasing new car, bring your car in for a complimentary car wash and vaccuum. Book the appointment for my day off. Front desk was very nice and polite, called me back 35 minutes later, car was ready to be picked up. Quick service. Washed the car, DID NOT vaccuum the car, after telling me that it was done, my three year old could of done a better job. Will not take my car back there for anything like that again, complete waste of time on my part. I drove straight to the car wash and vacuumed the car myself, it was CLEARLY not done. Very bad work for something as simple as that. Very dissatisfied customer. More
by mrslogan
Employees Worked With
unknown
October 30, 2014
Always trying to find something to charge me with Service dept staff always friendly, but they always try and sell me things I do not need. Example: I had an oil change done the other day and they s Service dept staff always friendly, but they always try and sell me things I do not need. Example: I had an oil change done the other day and they said I NEEDED my drive belt changed. When I asked why, they said it was "glazed and damaged" I said I would have a second opinion done and that opinion of my mechanic friend said no, it was not damaged or glazed. (And physically showed me). More
by nissanneveragain
Employees Worked With
unknown
August 22, 2014
Best vehicle service experience in 38 years! We bought our 2005 X-Trail at West Coast Nissan and have had it serviced there regularly ever since. Recently we had a recall service done and notice We bought our 2005 X-Trail at West Coast Nissan and have had it serviced there regularly ever since. Recently we had a recall service done and noticed a loud rattle had developed in the repaired area. Unfortunately we were in the middle of moving from the coast to the interior and couldn't deal with it at the time. After our move, we took the X-Trail to the Vernon service dept. and we were not happy with their assessment of the problem. We drove the X-Trail back to the coast on a family visit and took it back to West Coast Nissan's service dept. Sam, the service manager, found the cause, replaced some parts and ordered a new part to fix the main problem. When we advised him we were leaving town in 2 days, he ordered the required part to be expedited from Calgary and he arranged for a service appt. for first thing Thursday morning. Within an hour the problem was completely repaired and we were on our way back to the interior. We had also ordered a new switch for one of the windows, so Rocky in the parts dept. also ordered that part to be expedited from Calgary. We received it the same day as our service appt. My X-Trail is now running quietly again and our faith in Nissan's service has been restored. Thank you, Sam, for going over-and-above to resolve our problem and for representing Nissan so well. More
by Evelyn Danielle
Employees Worked With
Sam (service mgr.) + Rocky (parts)
September 19, 2013
Worst Dealership to go for a Nissan Car in BC , King george and Morrey has much more straight forward and friendly Approach. This dealership would promise you to bring the car you wanted , Then they wou george and Morrey has much more straight forward and friendly Approach. This dealership would promise you to bring the car you wanted , Then they would take deposit from you to book the car and later when you get approved would tell you that they dont have the car anymore. They would make your expectations sky high and drop you down on the day it matters. They also insisted me to pay extra cost to bring the car from a different province but they would never manage that as well. Most likely they sold my car to a different person on a better price. the dealership name should change to WORSTcoast nissan from Westcoast nissan. ruined my vacation ruined my purchase , and ruined my credit score by doing credit checks but not providing me the car. More
by tahsin6477
Employees Worked With
Aliahs Ahmedzai / Daniel
