Wellington Motors Limited

The sales person Michelle was very friendly and helpful. I found the Fiat rep also very helpful and friendly. The cars are more and more complicated and different from one to another (especially the elec I found the Fiat rep also very helpful and friendly. The cars are more and more complicated and different from one to another (especially the electronic interfaces), it would be good to spend more time with a new buyer or follow-up on features. It can be overwhelming at the start, especially as the manuals get smaller and smaller. Ian More

We ordered 4 vehicles from Franco. We had to chase him to find out when the vehicles would arrive and even then we were not given an accurate arrival date. My son is still waiting for his trucks to arrive to find out when the vehicles would arrive and even then we were not given an accurate arrival date. My son is still waiting for his trucks to arrive. I assume that in this day, he could look online to see where the vehicles actually are?? He continually has made the comment about busy he is, which is fine but good customer service means you call your paying customers back when you say you are going to and do not leave them hanging. When I picked up my vehicle he continually referred to me as "my dear"?? How professional is that? In picking up my new vehicle he did not offer to show me ANYTHING as to how it worked etc.. The manager signed the required documents and did not come out to see how I felt about my new car, the process or anything. Customer service does not seem to be their strong point from the top down. More

Dave was friendly, prompt helpful without being pushy. He met my needs without any time or words wasted. His humour and honesty was appreciated! Thanks Dave! met my needs without any time or words wasted. His humour and honesty was appreciated! Thanks Dave! More

This is our third vehicle that we bought from Ray Urysty at wellington Motors and as always the service was excellent. He went out of his way to make us feel at ease about our purchase. We plan on getting m at wellington Motors and as always the service was excellent. He went out of his way to make us feel at ease about our purchase. We plan on getting most of our service on our new car done at Wellington and I know that level of service will continue. Thank You. More

The reason for this rating is simply because Vanessa made the sale 100% satisfactory....... she is the only reason I have bought 5 cars from her since 2007 – Keep it up Vanessa and you will see my kids buy f the sale 100% satisfactory....... she is the only reason I have bought 5 cars from her since 2007 – Keep it up Vanessa and you will see my kids buy from you soon. Adam Hart Manager | Outside Plant Maintenance T : 519 837 4413 M : 519 766 2848 More

Dom was great in assisting us purchase the vehicle and taking our 2012 Fiat Sport as a trade for our new 2012 Fiat 500c. Franco was excellent in delivering our car and it was great working with him sinc taking our 2012 Fiat Sport as a trade for our new 2012 Fiat 500c. Franco was excellent in delivering our car and it was great working with him since he has been working with Fiat in Italy also. He knew his stuff. More

Upon receiving my newly factory ordered Ram 2500 series,I noticed the adjustable foot pedels that were ordered for my wife's driving comfort had been omitted. Sam Fairhall[General Manager] assured me that noticed the adjustable foot pedels that were ordered for my wife's driving comfort had been omitted. Sam Fairhall[General Manager] assured me that Wellington Motors would make it right. With a major effort that included both the Tech Support Services & Engineering Dept at the factory,the service dept under the guidance of Phil McIntyre & Eric Alberton & the excellent work of service tech Steve Prudnikowicz,the system was installed & is operating perfectly. The manner in which this issue was dealt with speaks volumnes for the teamwork effort implimented by the entire service dept to ensure custommer satisfaction Yours truly H J Guitard Guelph,Ont. More

I have found Wellington Motors to be an excellent company to deal with from both a sales and service perspective. Ted and |mike Woods have designed the dealership to be a friendly and informative place for to deal with from both a sales and service perspective. Ted and |mike Woods have designed the dealership to be a friendly and informative place for clients to come and see the latest in Chrysler technologies. Sales staff are extremely knowledgeable about their products and aren't pushy. Karen O'Rourke is easy to deal with and very personable. She is passionate about the automotive industry. Service so far has been a breeze although it's only been 2 oil changes since I bought my Dodge Caravan new last fall. I would highly recommend Wellington Motors to my family and friends as a dealership that they can trust when looking for a vehicle. More

All dealership staff were clearly concerned about our issues with the previous vehicle purchased from them. Everyone worked very hard to make us enthusiastic purchasers of an equivalent vehicle at a ver issues with the previous vehicle purchased from them. Everyone worked very hard to make us enthusiastic purchasers of an equivalent vehicle at a very attractive price. More

James did a wonderful job, everyone at the dealership was friendly and courteous. On Pick Up Day all documents were in order, the car was spotless and ready. An overall very good car buying experience. friendly and courteous. On Pick Up Day all documents were in order, the car was spotless and ready. An overall very good car buying experience. More