
Wellington Motors Limited
Guelph, ON

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776 Reviews of Wellington Motors Limited
How do you describe the perfect dealership experience? YOU GO TO WELLINGTON MOTORS!!!! First, let me start with saying this was not my first dealership experience, however, it WAS my first dealership ve YOU GO TO WELLINGTON MOTORS!!!! First, let me start with saying this was not my first dealership experience, however, it WAS my first dealership vehicle purchase. I had the PLEASURE of working with Vanessa as my sales lady and Brad was my “guy” for financing. BOTH of these people were absolutely AMAZING! Funny, charming, professional, knowledgeable and more than accommodating – not to mention patient :) I went into Wellington Motors looking for a Jeep SUV and after test driving a couple, I came back in himming and hawing – not really “sold” on any of them, Vanessa sat with me, answered ALL my questions with plenty of details, asked me all kinds of questions to determine what I was after, and worked with me to stay within my budget – she was NEVER pushy, and didn't offer me something that was outside my price range – which I appreciated. After sitting with her for over an hour, she suggested we look at another car – not an SUV like I wanted, but I think she sensed something with this car, and reluctantly I agreed, and ultimately bought that car! And now ...I LOVE MY CAR! And I can’t thank Vanessa enough for putting me into this car :) Vanessa is NOT your typical sales person – she is considerate of what you want and works VERY hard to get it for you. I felt like I was sitting across the table from a long time friend the ENTIRE time I was with her, and I wouldn't even consider buying another car without her. This lady is the shizdizzle of the nizbizizzle ;) OMGosh what can I say about Brad? Brad was OUTSTANDING! Friendly, funny and full of life ? He has a Great personality and is Very Easy to get along with. Let’s not forget how HARD WORKING this man is. I was pleasantly surprised with the communication between us during the financing process. When he had to call me – he made sure Vanessa was with him, and they called me together ? I thought this was great, because it made me feel like I hadn't been “sluffed off” from one person to the other and that this was truly a group effort. Brad often times is in the office before he is scheduled, and stays very late to be sure his customers’ deals are going through as fast as possible– because lets face it – WHO wants to wait to drive their new car? I sure didn't – and Brad made it happen as fast as possible for me. The rest of the staff at Wellington Motors were also Fantastic folks. Troy – the guy in the service department .. although our meeting was Brief – I was/and still am – quite happy with the extra care he took with my vehicle :) It’s the little things that make your experience with Wellington Motors really stand out above all the rest, not to mention the customer service was TOP NOTCH! Wellington Motors does all the right things to make your entire experience worth the drive to Guelph. Don’t waste your time going somewhere else – Wellington Motors has everything you are looking for and then some! More
Wellington Motors works hard to make your purchase great! Brent and Brad made buying our Ram easy. It was hard for my wife and I to get to dealer as we have newborn twins at home. Brent and Brad worked w Brent and Brad made buying our Ram easy. It was hard for my wife and I to get to dealer as we have newborn twins at home. Brent and Brad worked with our skedule, and when it was time to finish the deal, all paperwork was ready and we'll organized for us to come in, sign, and go! Great job. More
Great Experience Dominic Pike made the purchase of my new used vehicle experience a pleasure. There were no high pressure sales tactics, he answered all my questions Dominic Pike made the purchase of my new used vehicle experience a pleasure. There were no high pressure sales tactics, he answered all my questions and made me feel very comfortable. I would definitely highly recommend Dominic to anyone looking to purchase a vehicle. I purchased my vehicle on a Tuesday afternoon and picked it up the same week on Thursday afternoon, so kudos to the mechanical staff in having ready for me in a short period of time. I love my new truck, Thanks Dom. More
Amazing experience! Michelle is the real deal. She makes you feel like you are the most important person she is dealing with. She is so down to earth and sincere in her d Michelle is the real deal. She makes you feel like you are the most important person she is dealing with. She is so down to earth and sincere in her dealings with you. She truly believes in the product and that came thru . Not as impressed with the Finance Guy. He needs to learn to read people better, but Michelle totaly made up for that few moments of not great. I would highly recemmond Michelle if you are in the market for a vechile More
Purchased a Ram Outdoorsman I had the opportunity to visit wellington Motors looking for information and packaging for the V6 , 8 speed Ram. My experience from the very beginnin I had the opportunity to visit wellington Motors looking for information and packaging for the V6 , 8 speed Ram. My experience from the very beginning was outstanding from Brent. He was very knowledgable and easy to deal with ( not pushy), which made my decisions easier. He took the time to answer any questions I had (which were many) and was eager to show me any trucks or accessories I wanted to see first hand. Great person and an expert at what he does, a definite asset to the Wellington Motors group. Brad was also excellent at his field, as everything was explained to detail and was an absolute pleasure to deal with. Again, any questions were answered effectively and easy to understand so you know what you're paying for and why. You can certainly see the team work and togetherness this staff has with eachother and would definitely recommend anyone who I come across to step through the doors at this business and ask for Brent or Brad. Best Regards, Paul Brydges More
friendly (family like) atmosphere Marina and Brad were both very easy to deal with. Marina is very well-informed and actually made the car buying experience pleasurable. This whole dea Marina and Brad were both very easy to deal with. Marina is very well-informed and actually made the car buying experience pleasurable. This whole dealership had a different feel to it than others I have been into. Staff actually seem to enjoy being there and seemed to enjoy each other's company. It's the type of atmosphere you expect where people are being genuine and I took comfort in that atmosphere. Greg B More
professional Mike is excellent at giving all options available and gives the price up front. Very good at giving a good deal. Service and warranty work always deal Mike is excellent at giving all options available and gives the price up front. Very good at giving a good deal. Service and warranty work always dealt with quickly and done right. More
Love my Jeep What a pleasure to deal with Marina Cal! The entire process was professional and thorough all the way from test drive to delivery. Clearly backed up b What a pleasure to deal with Marina Cal! The entire process was professional and thorough all the way from test drive to delivery. Clearly backed up by a solid team (including Shawn Jones) Marina and Wellington Motors present well and deliver as promised. I am pleased with the personal approach along with the negotiation including the treatment of my trade in vehicle. I will be telling everyone in the market for a new vehicle that Wellington Motors is the place to go. Ask for Marina. Stu and Linda McCannell More
Not just another sale Very friendly service, no pressure tactics, provided lots of time to ask questions and consider options, great after-sales follow-up and attention pos Very friendly service, no pressure tactics, provided lots of time to ask questions and consider options, great after-sales follow-up and attention post-purchase. Service department also handles warranty claims and service with a smile and without any hesitation or difficulties. They really give you the impression that you're not just an addition to their sales targets, but an actual real person that they enjoy doing business with. More
Outstanding Service; Clear, concise, and quick. The stress that comes with car shopping and dealing with salesmen is one that i would rather avoid but Michelle Roswell made the process seamlessly si The stress that comes with car shopping and dealing with salesmen is one that i would rather avoid but Michelle Roswell made the process seamlessly simple with her great customer service. Efficient and fast, Michelle had us test driving our new Jeep in no time. With the help of the charming Shawn Jones, who laid out the most suitable financing options for us as a family, we were able to drive out of Wellington confident of our big purchase. Thanks Michelle and Shawn, well be sure to return to Wellington Motors for our next purchase! - Carlos, Chris, Aurora, Rafael More