Back

Welland Toyota

Welland, ON

4.9
52 Reviews

894 Niagara St

Welland, ON

L3C 1M3

Directions

By Type

52 Reviews of Welland Toyota

August 13, 2021

Always helpful and friendly, never had a bad experience . I have been coming here for years and the quality of service is excellent and professional . More

by rubycorman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Boyle, Chris Anderson-Burgess, Jackie Hilliker
August 10, 2021

Excellent place to buy a vehicle very friendly staff have had three vehicles from welland Toyota and they have all bean top of the line More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Lazzaro, Ian Beales, Michelle Boyle, Chris Anderson-Burgess, Jackie Hilliker
August 03, 2021

Great staff very friendly and helpful all the staff were very welcoming and made it a very pleasant experience from start to finish.I would definitely recommend the dealership to friends and family More

by Ross.Chianelli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Fauteux and Ivan Tjan, Dominic Lazzaro
Aug 05, 2021 -

Welland Toyota responded

Thank you for sharing your experience Ross. We appreciate the business! Enjoy your new vehicle.

July 31, 2021

I was very pleased with my sales man Dawson he really helped me find the car that fits me and am really happy with the purchase More

by Dwaynenewsam1980
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan , Dominic Lazzaro
Jul 31, 2021 -

Dwaynenewsam1980 responded

Just writing this to let you know .that Dawson from sales, and Ivan from financing was great with helping me with getting the car I wanted .

Jul 31, 2021 -

Dwaynenewsam1980 responded

Have to say big thank you to welland Toyota

Jul 31, 2021 -

Dwaynenewsam1980 responded

Thanks again I will recommend my friends and family to shop there

Jul 31, 2021 -

Dwaynenewsam1980 responded

Thank you

Aug 05, 2021 -

Welland Toyota responded

Thanks so much for sharing your experience Dwayne. We will be sure to share with Dawson, Ivan and the Team here at Welland Toyota.

Aug 05, 2021 -

Dwaynenewsam1980 responded

Thank you

July 26, 2021

Prompt and courteous service I think I have said it all. I have nothing else to say but cannot submit without I have nothing else to say More

by Rosemary Walker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
LP, Dominic Lazzaro
July 22, 2021

Thank you to the sales and service department ! Jim Burke on purchase of my leased car and detailing from service department. Special thank you to Rick Fauteux for being so kind to my husband Barry all thes More

by Lise Beadow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle from service department
July 20, 2021

Courteous service. This was routine maintenance and was completed in the time quoted. This dealership sets a high bar for their competitors. Clean waiting area. More

by gperrin1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Lazzaro
July 20, 2021

Issue on weekend with car - took me in right away on Monday - repair and back to me in pm - fast and efficient service from quality staff - safe environment- More

by Dougmap27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy and Chris , Dominic Lazzaro
July 01, 2021

The service was good and fast. The only thing is the service provider was nervous when I said I have service credit, she behaved the same also before. The way she talked to me was so tough, I didn’t lik More

by Salaheljili
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Lazzaro
Aug 05, 2021 -

Welland Toyota responded

Hi Salaheljili, I am sorry to hear about your experience and apologize for the response from our Service Advisor. Please see me next time your in for service, and I would be happy to clarify your service credit and ensure that you are looked after with the respect you deserve. Thank you, Dominic Lazzaro Managing Partner 905.788.2200 Text or Phone dlazzaro@wellandtoyota.ca

June 22, 2021

Friendly sales staff. Went on time and smooth. The car was ready when promised. Sale person was polite and knowledgeable. Would recommend Welland Toyota toy friends and family. More

by Miller
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Lazzaro
...
5