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Welland Toyota

Welland, ON

4.9
52 Reviews

894 Niagara St

Welland, ON

L3C 1M3

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52 Reviews of Welland Toyota

February 21, 2022

I was treated with honesty and respect. I love the deal and my new car. More

by hartwen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Tjan, Rick Fauteux, Jim Burke
February 06, 2022

Doug and Will were super friendly and made me feel welcome! They’re absolutely amazing! More

by Vanipha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Russell, William Walters, Ivan Tjan
December 15, 2021

I love Toyota Welland and Manny was an excellent salesman. I enjoy my Toyota Yari great ride. More

by georgia.lasota@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny DaSilva
December 09, 2021

Friendly courteous efficient personal service in a timely manner consistently and with short notice...very pleased More

by Camryxse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Hilliker
December 08, 2021

In my experience, the staff, both sales and service, is honest, efficient, knowledgeable, thorough, considerate, courteous, punctual and friendly. They take pride in the product they sell and the service t More

by dejomo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Boyle, Chris Anderson-Burgess
October 13, 2021

review is so late because it took almost 2 months to get the part(strut). never heard from them the whole 7 weeks I waited except when I called to ask about it. When part came I asked how long it would take More

by rphillips14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Anderson-Burgess
Oct 14, 2021 -

Welland Toyota responded

Hi Mr Phillips, My apologies for the unsatisfactory experience on your last visit. Currently we are having a global shortage of many vehicle parts with all vehicle manufacturers. Toyota is unable to provide an ETA for many parts at this time and are privy to knowing until the parts actually arrive. I appreciate that your wife would be upset with a grease stain on your vehicle interior, as I would be as well. I am embarrassed to hear that we missed this on your service. Please contact me below as we would like to have this looked after for you Immediately. Kindest Regards, Dominic Lazzaro, General Manager. 905.788.2200, dlazaro@wellandtoyota.ca

October 05, 2021

Rob and William were very personable and efficient. The car is great loving it! The overall experience was great. The car is great too! More

by nursek74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Groeneveld, William Walters
October 05, 2021

This is the second vehicle we have purchased through this dealership. Have had consistently good service. Sales staff helpful and knowledgeable about their product. More

by Shellyupton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Gabor, William Walters
September 26, 2021

Great customer service, prompt, courteous - easy to work with and to negotiate with; Continue with these attributes!. More

by jphockings
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Gabor, Ivan Tjan
September 21, 2021

Dealing with Rick Fauteaux was a great experience. He was very professional from start to finish with the purchase of our highlander. Would highly recommend him to all More

by Cooper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William walters, Rick Fauteux
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