Waverley Chrysler Dodge Jeep Ram

sales games of every type What a complete disaster with sales staff. Have never had to sign forms to go on test drive; license photocopy sure but signed releases for speeding t What a complete disaster with sales staff. Have never had to sign forms to go on test drive; license photocopy sure but signed releases for speeding tickets, etc. Really-- for a middle aged woman with full driving credits.. Also, not allowed to drive off the lot, for insurance purposes.even though sales person in car. Was told I had to sign a purchase agreement to find out the price of the vehicle. If I didn't sign, the salesman was not going to speak with the sales manager. Then approached by a big fellow from Chrysler at the door, for god only knows what reason. Bottom line, I felt abused by this dealership, and would never purchase from them. They should be ashamed. More

Great experience with Salesman I was interested in purchasing a Jeep product and dealt with salesman Edgardo Mateo. He was extremely knowledgeable regarding all Jeep products. He I was interested in purchasing a Jeep product and dealt with salesman Edgardo Mateo. He was extremely knowledgeable regarding all Jeep products. He was honest and forthcoming and was able to answer all my questions. In the end, I bought a 2016 Jeep Cherokee Trailhawk and I LOVE it! Edgardo make the experience an enjoyable one. I will be sure to recommend him to all my family and friends. Thanks Edgardo! Sincerely, Corrine More

overcharged and work not completed I just picked up my 2009 Patriot and discovered that work I was billed for was not completed. They did not even replace my burnt out turn signal and o I just picked up my 2009 Patriot and discovered that work I was billed for was not completed. They did not even replace my burnt out turn signal and on their peace of mind inspection, everything was green, yet they did not do the road test (my odometer was only 1 km more than when I brought it in). They also quoted me a price of $1700 for the work done, yet the bill was well over $2100. The person at the desk was more interested in talking to the guys in the next area than taking my payment as well. Overall the whole experience other than my service writer Marcus sucked. I was also told by a gentleman that over heard the whole thing that the exact same thing happened to him on the same repair, a $400 difference in quote and actual. I would not recommend going here for any reason. By the way, I gave 1 star for quality of work and price only because I could not give a 0. More

Great experience with this sales rep I was very impressed with my Sales rep Ed. My purchase decision took about a month and I was shocked how Ed would remember our conversations word for I was very impressed with my Sales rep Ed. My purchase decision took about a month and I was shocked how Ed would remember our conversations word for word. He conveniently lined up a test drive of each model of truck that was in my budget and answered all of my questions. He was extremely knowledgeable on the features and benefits of each vehicle. Great experience. More

How to have fun and buy a new car at the same time Had a lot of fun dealing with everyone involved in the purchase. Great salesman and Chrysler rep. Got a free tank of gas and $400 off warranty. Love Had a lot of fun dealing with everyone involved in the purchase. Great salesman and Chrysler rep. Got a free tank of gas and $400 off warranty. Love the vehicle. Everyone was polite and friendly and I think the long day ended favorably for everyone. More

3rd van in 5 years Allan has sold us 3 vans in 5 years and recently helped us with an insurance write off. The whole experience was great and Allan got us into a new van Allan has sold us 3 vans in 5 years and recently helped us with an insurance write off. The whole experience was great and Allan got us into a new van fast with no hassles. Great cars great service. He will see us for van number 4! More

Outstanding bought a car here in waverly, asked for a lot of changes but they still gave it to me. Yadi who is my sales guy, helped me a lot. Definitely worth com bought a car here in waverly, asked for a lot of changes but they still gave it to me. Yadi who is my sales guy, helped me a lot. Definitely worth coming back for. Although ive had some issues, he did everything he could which i very appreciate. More

Repeat Customer I've purchased 2 vehicles from Al and sent a close friend who also bought one from him. He was very friendly and made the purchase process easy and c I've purchased 2 vehicles from Al and sent a close friend who also bought one from him. He was very friendly and made the purchase process easy and comfortable. I highly recommend this dealership and Al! More

Great car buying experience at Waverly Chrysler. I contacted Waverly Chrysler online and had received two call backs withing 48 hours. Total car buying was finished in one afternoon thanks to Chris G I contacted Waverly Chrysler online and had received two call backs withing 48 hours. Total car buying was finished in one afternoon thanks to Chris Gui, Ron, Nancy, Cheryl and the Chrysler rep. Great team of employees! More