"amazing service experience"
I took my jeep in for a diagnosis of a problem I wanted fixed. the staff was very professional and courteous. my jeep was diagnosed and back to me in such a a short time I was amazed. I haven't had service like this at any other dealership yet. I will be going back that a guarantee
"Long wait for small fix"
My appointment was 0900 and it was to change ,replace one mud flap . I check at 1020am on the progress and was informed it should go in shortly . . Vehicle was ready at 1039. The labour price was good, five dollars cheaper than the estimate . Not a speedy service for what have been and was a 10 minute job. I don’t blame Mike but the over all lack of organization in servicing such a small job considering the appointment time.
Went to look at a 2017 Chrysler 300, Day one... test drove the vehicle, gave the sales person details on my vehicle, age, make, trim level, etc... including what I owed. I was lead to believe a deal could be done... Day two, after mulling the large purchase that is a new vehicle, I returned to the dealership... suddenly my vehicle was worth next to nothing and the vehicle I was trying to buy was truly amazing... what bothers me most is I feel as though I was lead down the garden path, the dealership (sales person) had me thinking I was in for a fair deal... in this case, no-way - it was flagrant attempt to screw me over! This my friends is just another greedy dealership... stay away! Really a deflating experience, never again!