Waterloo Honda

Straightforward oil change and switch from winter tires I was comfortable in the waiting area as I read the paper and enjoyed the flavoured coffee while my service was being completed. Service was friendly I was comfortable in the waiting area as I read the paper and enjoyed the flavoured coffee while my service was being completed. Service was friendly and completed in a timely manner. More

Good Costumer Service The staffs are very friendly and professional! One staff at the front desk even explained to me very patiently. The services they provided now is be The staffs are very friendly and professional! One staff at the front desk even explained to me very patiently. The services they provided now is better than several years ago. More

Unexpected discount We got a discount on the cost of the service and everything was listed and done appropriately. Thank you for your continued care of our vehicle. We got a discount on the cost of the service and everything was listed and done appropriately. Thank you for your continued care of our vehicle. More

well done again. Presentation, test driving, through out final price been very relaxing and comfortable. same thing as I have purchased the Honda Accord 20years ago. Presentation, test driving, through out final price been very relaxing and comfortable. same thing as I have purchased the Honda Accord 20years ago. Thumb up! More

good service all charges explained in front will be really good prior to drop off the car. quick shuttel is good as part of the services as well. all charges explained in front will be really good prior to drop off the car. quick shuttel is good as part of the services as well. More

2019 Honda Civic Touring We have been dealing with Waterloo Honda for approximately 30 years. We don’t look anywhere else and the main reason is Jorge. He’s knowledgeable, We have been dealing with Waterloo Honda for approximately 30 years. We don’t look anywhere else and the main reason is Jorge. He’s knowledgeable, fair and friendly. Nothing pushy about him. Plus Honda makes a good product. Our cars are always serviced by you and never break down. But it’s the friendly service that keeps us coming back. More

Always a great experience I've bought three cars from this dealership and have never had anything but the highest praise for the sales/finance staff I've dealt with each time. I've bought three cars from this dealership and have never had anything but the highest praise for the sales/finance staff I've dealt with each time. More

First class customer service The 2017 Honda Accord I have is the third Honda I've owned and all were purchased at Waterloo Honda. Every time I go there for service, I've been gre The 2017 Honda Accord I have is the third Honda I've owned and all were purchased at Waterloo Honda. Every time I go there for service, I've been greeted with a smile and Rob Allan always remembers my name.. These are very important aspects of your dealership and I have no hesitation about recommending Waterloo Honda to friends and family. IN fact, my daughter just recently took home her new CRV. Another satisfied customer. Keep up the excellent work and thanks for the followup phone call to find out how my scheduled maintenance went this week. More

Great experience. Bryan was easy to work with. As he was new there were a few things we both learned from our buying our new van. With the help of Kenyan it all came Bryan was easy to work with. As he was new there were a few things we both learned from our buying our new van. With the help of Kenyan it all came together. Will definitely buy from Waterloo Honda when it comes time for another new vehicle. More

rip off! Started with taking my car in for an exhaust leak, told by Rob was looking at 850 to fix, took to kitchener honda and they replace at no charge under Started with taking my car in for an exhaust leak, told by Rob was looking at 850 to fix, took to kitchener honda and they replace at no charge under a goodwill warranty. had to leave my car all day and when i arrive had to still wait 45 minutes for them to finish looking at my car. ridiculous horrible service, Rob was argumentative conceited and condensending through the whole process when i asked for a manager He sais your looking at him if this is the face of your management you should just close your doors now! I will continue to service at Kitchener where they treat customers with respect More