
Waterloo Honda
Waterloo, ON
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Purchased a Honda Ridgeline here, I've been looking around for a while - They actually had one in stock. Great experience & Service from Nick Tilk. around for a while - They actually had one in stock. Great experience & Service from Nick Tilk. More
Please save your money and nerves - shop anywhere else. This dealership is disingenuous and unprofessional. The only thing the salesmen were taught to do here is lie and deceive! No respect to a custome This dealership is disingenuous and unprofessional. The only thing the salesmen were taught to do here is lie and deceive! No respect to a customer who paid top dollars for a vehicle. More
This is for Service department ,From last 2 years they have very very bad service even they don't understand the problem and very bad attitude. we can Listen them but they don't ,they don't know how to have very very bad service even they don't understand the problem and very bad attitude. we can Listen them but they don't ,they don't know how to talk costumer . Just today they didn't tell me what's going on my van and hang up my phone after my 3rd call with different persons .it has been 6 hours and 10 min no one answer any question and i am still waiting . More
I just purchased a pre-owned, (trade in) 2013 Nissan Titan, from Waterloo Honda. I live 800 km away, so the entire transaction was done from afar, using all of the computer and cellphone technology ava Titan, from Waterloo Honda. I live 800 km away, so the entire transaction was done from afar, using all of the computer and cellphone technology available. That experience - from first phone call, to viewing the vehicle online and via cell pics, ongoing discussions with Dave Howes, my salesperson, to the purchase agreement arrangements with Stella, and finally coordinating the drive and attending the dealership to sign all the forms with Eric, was outstanding. Not one glitch. My truck was, as promised, in excellent condition. It was detailed nicely on arrival. Paperwork process was immaculately prepared and done. It took exactly 20-25 minutes, start to finish, to walk in, meet Dave, sign the papers, and drive away. It couldn't be simpler! All concerns were addressed professionally, with a lot of patience and professionalism. Without question, I would consider buying from Waterloo Honda again. Great experience overall, Thanks to everyone for your service! More
I went into look at a used Toyota RAV 4. Having been already sold, Elusha Bashir and I sat down and discussed what I was looking for in a vehicle. He suggested a Honda HRV which I had never Having been already sold, Elusha Bashir and I sat down and discussed what I was looking for in a vehicle. He suggested a Honda HRV which I had never new much about or would have considered. We test drove two different HRVs and Elusha explaining options of both and. benefits from buying from a Honda dealer. Happily today I drove home with a 2019 HRV and a smile on my face. Thank you Elusha for answering all my silly questions. Thank you also to Kourtney for looking after all the paper work. Doug M More