Waterloo Honda

We ordered vehicle and lady at the . .... desk was so obnoxious; she was forcing us to buy extras but when we refused, she became very angry. We brought this matter to the management and .... desk was so obnoxious; she was forcing us to buy extras but when we refused, she became very angry. We brought this matter to the management and never heard anything from them. I have told friend salesman at another dealership (I didn't know he was their). He told us that he would not interfere with another dealer's sale but he suggested to cancel the order if you are not happy with the dealership. Our salesman at that dealership seems to be gentleman and honest but he couldn't change the behavior of the management. We are, not mad, but ...... by the behavior of the dealership management. I don't know if I should give them 0 or 5 stars. Is there anything below Zero! More

Worked with Jorge Sandoval (with whom we have leased a Honda for the past 25 years. He has always been honest and fair with his pricing and we have developed a trusted relationship during that time. Loo Honda for the past 25 years. He has always been honest and fair with his pricing and we have developed a trusted relationship during that time. Look forward to working with Jorge again. More

Purchased a Honda Ridgeline here, I've been looking around for a while - They actually had one in stock. Great experience & Service from Nick Tilk. around for a while - They actually had one in stock. Great experience & Service from Nick Tilk. More

Had the best experience at Waterloo Honda! Just picked up my 2018 Civic!! Loving it! Just picked up my 2018 Civic!! Loving it! More

Bought my first car here, would definitely recommend. Huge shoutout to Nick Tilk for helping me out! Huge shoutout to Nick Tilk for helping me out! More

Great service from Dave & Kurt! Bought a brand new CRV, overall a great experience. Thanks for everything Waterloo |Honda! Bought a brand new CRV, overall a great experience. Thanks for everything Waterloo |Honda! More

Had a great experience at Waterloo Honda with Vincent Duong! Love my new Honda Civic! Duong! Love my new Honda Civic! More

Please save your money and nerves - shop anywhere else. This dealership is disingenuous and unprofessional. The only thing the salesmen were taught to do here is lie and deceive! No respect to a custome This dealership is disingenuous and unprofessional. The only thing the salesmen were taught to do here is lie and deceive! No respect to a customer who paid top dollars for a vehicle. More

This is for Service department ,From last 2 years they have very very bad service even they don't understand the problem and very bad attitude. we can Listen them but they don't ,they don't know how to have very very bad service even they don't understand the problem and very bad attitude. we can Listen them but they don't ,they don't know how to talk costumer . Just today they didn't tell me what's going on my van and hang up my phone after my 3rd call with different persons .it has been 6 hours and 10 min no one answer any question and i am still waiting . More

I just purchased a pre-owned, (trade in) 2013 Nissan Titan, from Waterloo Honda. I live 800 km away, so the entire transaction was done from afar, using all of the computer and cellphone technology ava Titan, from Waterloo Honda. I live 800 km away, so the entire transaction was done from afar, using all of the computer and cellphone technology available. That experience - from first phone call, to viewing the vehicle online and via cell pics, ongoing discussions with Dave Howes, my salesperson, to the purchase agreement arrangements with Stella, and finally coordinating the drive and attending the dealership to sign all the forms with Eric, was outstanding. Not one glitch. My truck was, as promised, in excellent condition. It was detailed nicely on arrival. Paperwork process was immaculately prepared and done. It took exactly 20-25 minutes, start to finish, to walk in, meet Dave, sign the papers, and drive away. It couldn't be simpler! All concerns were addressed professionally, with a lot of patience and professionalism. Without question, I would consider buying from Waterloo Honda again. Great experience overall, Thanks to everyone for your service! More