Waterloo Honda

Bruce in the Service department was amazing! He went out of his way to solve our recall hassle. He was efficient & pleasant. He went out of his way to solve our recall hassle. He was efficient & pleasant. More

Excellent service as always. Fast, simple and easy. Toma is always very nice and knows what he is talking about. Fast, simple and easy. Toma is always very nice and knows what he is talking about. More

Friendly staff, fast efficient service, convenient service reception, didn't try to oversell me on services service reception, didn't try to oversell me on services More

I did write a Review already but not sure if it was recorded when I hit submit recorded when I hit submit More

I’ve been dealing with the service department of Waterloo Honda since 2019, I have only the highest reviews for all the staff. A special thanks to Toma for always giving us that little extra service. Honda since 2019, I have only the highest reviews for all the staff. A special thanks to Toma for always giving us that little extra service. More

Service was excellent, agent explained everything, she was cheerful and pleasant to deal with, also appeared knowledgeable was cheerful and pleasant to deal with, also appeared knowledgeable More

The experience was a good one and I would recommend to anyone who is in the area with a Honda! anyone who is in the area with a Honda! More

Sensational and thorough service! The team was able to squeeze me in and turn pain into gain. Incredible service and atmosphere with Reverse Osmosis water on tap and fresh ground coff The team was able to squeeze me in and turn pain into gain. Incredible service and atmosphere with Reverse Osmosis water on tap and fresh ground coffee, made to your exact taste—A car cafe while you wait for the magic to happen! More

I received great service today and Toma is a great asset to Waterloo Honda. Really appreciate his help and support. to Waterloo Honda. Really appreciate his help and support. More

Sales department staff are knowledgeable, friendly, informative & professional. Greg H is the best. He was the only person to respond to my recent service inquiries. Service department does not informative & professional. Greg H is the best. He was the only person to respond to my recent service inquiries. Service department does not respond to telephone inquiries. My service was supposed to take 2-3 days; it took 11 days with no communication from any of the service staff or the manager (Mike) as to what the issue(s) were. Not even an apology for how long it took. Although the work they done was excellent, I am questioning whether to have any further service dealings with this location🤔 More